Porch

Reviews of Cousins Country Inn

3 out of 5
Cousins Country Inn
2114 W. 6th St., The Dalles, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cascade

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We send employees to the Dalles often for work. it is nice to know we have a place that they are safe and comfortable. It is a wonderful place for them to rest after a long hard day of work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Quiet. Hot tub was fire. Overall success. Two thumbs up.
Stayed 2 nights in Apr 2024
Response from Addie on Apr 23, 2024
We're delighted you enjoyed all we have to offer, Forest; thank you for being our guest and for your great review!

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had extremely loud neighbors or the motel has very thin walls, probably both. Upstairs neighbors had a kid crying every hour, they also sounded like elephants, shook my room at times. I could hear someone snoring all night. Needless to stay I didnt ger much rest!! I even thought about driving home at one in the morning!! It was that bad!!
Stayed 2 nights in Apr 2024
Response from Addie on Apr 23, 2024
Thank you for letting us know about this, Denise. We remain so disappointed we didn't provide a more restful stay for you! We appreciate you letting us know and look forward to ensuring a better experience the next time you're with us. Thanks again.

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We'll be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was better than expected for the price. Got in late and there was no problems. I would for sure stay there again.
Stayed 1 night in Apr 2024
Response from Cristina on Apr 19, 2024
Thank you, Thomas! We are delighted we exceeded expectations and so pleased you'd return. There is no better compliment than a return visit, and we look forward to welcoming you back!

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Very well kept and charming. Super comfortable bed that felt super clean. The best part is that it was built back when they actually cared about what they were building- so you won’t hear hardly anything through the walls, no doors slamming shut, TV noise, snoring…. It was booked full - and yet it was quiet. I hope you have the same experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cozy room for the family. Very Clean and quiet and close to everywhere we needed to go. We will definitely stay here again when traveling through the area.
Stayed 1 night in Apr 2024
Response from Cristina on Apr 19, 2024
We are so pleased you and your family enjoyed a cozy, quiet visit; thank you, Sean! Great to hear you'll be back, we look forward to our next chance to welcome you and wish you the best until then.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Marsha, Omak

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this family style hotel. Nice room with comfortable beds. Very pet friendly. Had a great dinner and breakfast in their restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Craig Randal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Apr 2024
Response from Addie on Apr 16, 2024
Thank you for your visit and your feedback, Craig! We appreciate your great rating and your compliments for our staff. We hope to welcome you again soon!

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness
Negatives-The heating vents are very dirty, glob of black hair on the shower drain, wallpaper peeling back in bathroom and very poor lighting in main room. Positives-front desk Staff very nice and accommodating and very reasonably priced
Stayed 1 night in Apr 2024
Response from Addie on Apr 16, 2024
We're so pleased you found a good value with us and your compliments for our staff are wonderful to hear; yet we're disappointed to hear of the issues in your room. It sounds like we missed the chance to take care of them for you and we extend our sincere apology for the discomfort. We'll follow up with our team and look forward to providing a more impressive stay for you next time. Thank you, Wendy!

10/10 Excellent

Rori H

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and room clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Carlene

Liked: Cleanliness, amenities, property conditions & facilities
It is a very nice place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer, North Bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cousin’s is the only motel my family stays at in The Dalles. The motel, restaurant and staff are amazing.
Stayed 1 night in Apr 2024
Response from Addie on Apr 13, 2024
Your comments were so wonderful to read, Jennifer! Thank you for your loyalty and your compliments, we'll be sure everyone on our team sees your review! Thanks again - we look forward to your family's next visit!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Pleasant efficient staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cristina on Apr 10, 2024
Great to see you enjoyed your time with us! Thank you, Sara!

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing terrible about Cousins. Room was okay, counter space good, bathroom good, bed comfortable. The AC / heating system is some Rube Goldberg set up. There were Venetian blinds not a blackout on the window, and the controls on the blinds didn’t work. I ate at the restaurant twice, fairly large portions of mediocre food was my impression. I wouldn’t eat there if I stayed again.
Stayed 1 night in Apr 2024
Response from Addie on Apr 3, 2024
Your fair and friendly feedback is appreciated, Martin; thank you for sharing. While we are happy you were pleased with your accommodations overall, our team is saddened to hear of the issues you experienced with our heating system and blinds. That our on-site restaurant fell short of expectations, as well, is very disappointing. If we didn’t have the chance to explore solutions or otherwise address your concerns during your visit, we are sincerely sorry. We hope you will come back so we have the opportunity to ensure you have a comfortable and delicious experience. Please do not hesitate to reach out and a member of staff will promptly seek resolution. Thank you for being our guest!

10/10 Excellent

Krishna

Stayed 1 night in Mar 2024
Response from Cristina on Apr 23, 2024
We're glad you enjoyed your visit! Thank you for staying with us and for sharing your rating, Krishna, we hope to welcome you again!

10/10 Excellent

KENNITH

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant attached to the hotel with good food.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Addie on Apr 18, 2024
We're delighted you enjoyed your time with us, thank you, Jessica!

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside we have is that we left a shirt in our room and tried to call 4 times and they didn't answer the phone at all. Luckily my brother lives in The Dalles and Iwas able to call him and he went and picked it up.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from i84
Stayed 1 night in Mar 2024
Response from Addie on Mar 26, 2024
Thank you for sharing your comments, Kathleen. We hope you come back for another conveniently located stay soon!

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and restaurant was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Mindijo, La Center

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the room was spacious. Location is nice and we always enjoy the restaurant.
Stayed 2 nights in Mar 2024
Response from Addie on Mar 20, 2024
Our team is thrilled to hear you enjoyed our roomy accommodations, convenient location, and delicious on-site restaurant. Thank you for sharing, Mindijo; we hope to see you again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Meg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel for a great price. Friendly staff. Pool and hot tub area look very nice.
Stayed 1 night in Mar 2024

4/10 Poor

Kathrine

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Price was great, food and service were great. There was large gap under the door to outside. The shower pressure was like fire hose and uncomfortable to take a shower with. The tub was dirty looking and the bed was very lumpy and lopsided. It just felt yucky. You definitely get what you pay for. The food at the restaurant was delicious but I would not stay here.
Stayed 1 night in Mar 2024
Response from Addie on Mar 5, 2024
Thank you for taking the time to share the details of your experience, Kathrine. That our accommodations fell short of our ordinarily high standards for maintenance and cleanliness is dismaying to hear. If we didn’t have the opportunity to address this concern during your stay, we are sincerely sorry. We hope you will give us the chance to redeem your impression during a return visit. Should you require anything to make your experience more enjoyable, please do not hesitate to inform a member of staff and we will work to ensure your comfort. Thanks again!

8/10 Good

Kerrine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Addie on Feb 23, 2024
Thank you for sharing your rating, Kerrine. We hope you return for a 5/5 experience soon!

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very simple good for a night;)
Stayed 1 night in Feb 2024
Response from Addie on Feb 24, 2024
Thank you for sharing your review, Mary. We are delighted you enjoyed your evening with us!

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, the bed was good, the shower was great. Was a good spot to stop on our travels.
Stayed 1 night in Feb 2024

10/10 Excellent

JOANN, pendleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with this property. It was like a hotel from the 90's where there was a DVD player in the room and free movies that guests could check out at the front desk. There's a refrigerator and microwave in the room. A walk-in shower with a window in the bathroom. Beds were soft and comfortable. It was a good room for a great price! I would definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Anne

Stayed 1 night in Feb 2024

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities
Very well decorated, staff was very friendly and loved the atmosphere of where the hotel was located. Very much enjoyed our stay. Restaurant was very good with catering to our food allergies
Stayed 1 night in Feb 2024
Response from Addie on Feb 15, 2024
That your time with us was fun, friendly, and delicious puts smiles on our faces; thank you for sharing, Shailen. We hope you return for another fun and fancifully furnished stay in the future!

10/10 Excellent

Stacey, Winnemucca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how friendly the staff was, we loved their restaurant we would definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Price and comfort
Stayed 1 night in Feb 2024

6/10 Okay

geoffrey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Cristina on Feb 4, 2024
Thank you for providing your rating, Geoffrey. We hope you come back soon so we have the chance to ensure you have a 5/5 experience!

10/10 Excellent

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice quiet place to stay and the food was fantastic
Stayed 1 night in Jan 2024
Response from Cristina on Jan 31, 2024
Thank you for your kind comments, Dominic. Our team is delighted to hear you were pleased with our peaceful atmosphere and the delicious offerings at our on-site restaurant. We are grateful for you and we hope to welcome you back for another fun and fantastic visit in the future!

10/10 Excellent

Sharen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a deal
Friendly, reasonable rates, clean comfortable.
Stayed 1 night in Jan 2024
Response from Addie on Jan 23, 2024
Thank you, Sharen, for providing your kind comments. We're delighted to see you were pleased with our service and overall value; we hope you come back soon!

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant surprise for the price, stay again
Nice property, pleasant surprise for the prce
Stayed 1 night in Dec 2023
Response from Addie on Jan 11, 2024
Thank you for sharing your kind remarks, Allan. We hope you come back for a 10/10 experience in the future!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Addie on Jan 11, 2024
Your stellar rating is greatly appreciated, Heather. We hope to welcome you back soon!

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Addie on Jan 11, 2024
Thank you, Scott, for sharing your rating. We're delighted to see you enjoyed your stay!

6/10 Okay

Paula

Stayed 1 night in Jan 2024
Response from Cristina on Feb 4, 2024
We appreciate your sharing your rating; our team hopes to have the opportunity to further impress you during a return stay. Thank you, Paula!

8/10 Good

Anne

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Addie on Jan 4, 2024
Thank you for sharing your rating, Anne. We hope you come back so we can ensure you have a 5/5 experience!

4/10 Poor

Debra

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Addie on Dec 29, 2023
Thank you for sharing your rating. We're sorry to see your experience fell short of 5 stars, Debra. We hope you return and give us the chance to improve your impression!

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Addie on Dec 29, 2023
Thank you for the stellar rating, Jason. We hope to see you again soon!

10/10 Excellent

Lina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Office and inside is very nice. Coffee is great too. Rooms are alright. Bathrooms might need updates a little. Easy in and out..very cute motel!
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Hotel was great, mattress was a little too soft for our liking.
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was incredibly friendly and helpful. The room was very clean, comfortable, and restful. We stayed in the king room with vaulted ceiling. The deck was large. The fireplace a nice touch. Pricing is extremely reasonable. The food and wait staff in the restaurant are top notch. I won’t hesitate to stay at this property again. In fact, I’d consider a vacation in The Dalles just to stay at Cousins for a few days. I highly recommend it!!!
Stayed 1 night in Dec 2023