Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Keizer, OR

Close to where we needed to be in the morning.

Posted Jul 24, 2016
It was great. The hotel staff for when I checked into the was very accomodating. She got me checked into the hotel room and gave me a military discount saving me some money. Disappointed though that Expedia did not even mention being able to get one with a valid ID card. The morning staff all said hello and said there was continental breakfast on the other room
3 out of 5
by A verified traveler

Posted Jul 5, 2016
Pros: It was clean, convenient to the hi-way, and the staff was friendly.
Rates were competitive and hotel was close to the route north through the state.
5 out of 5
by A verified traveler

Posted May 31, 2016
Awesome view from the hotel room. Good for a quick stop, catch some sleep and head out.
Comment from Hotel Management
Jun 6, 2016 by Gina, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
4 out of 5
by A verified traveler

Comfortable hotel in Goldendale

Posted Apr 22, 2016
Location: We were there to ride our bicycles - beautiful area for that. Enjoyed the observatory (state park) and got to see some cool planets, stars, moon, etc.
Nice staff and very accommodating to our special requests. Really appreciated their helpfulness. Clean rooms, good breakfast and what you would expect from a Quality Inn.
Comment from Hotel Management
May 29, 2016 by Gina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
3 out of 5
by A verified traveler from Fort Worth, the 1 & only!

Out past the middle of nowhere, right on the edge

Posted Apr 15, 2016
Great staff, clean well worn hotel, in good repair. Shower head is horrible, gnats pee harder than this shower head puts out water.
Comment from Hotel Management
Jun 6, 2016 by Gina, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
5 out of 5
by A verified traveler

Appears very clean.

Posted Jan 26, 2016
Pros: It is very quiet!
Cons: TV service but that is out of your realm I'm sure.
Location: It is close to the river and beautiful geographic surroundings!
We had mistakenly booked our reservation for the wrong night and when we called we were easily taken care of and rebooked without any difficulty. The staff seems very helpful.
Comment from Hotel Management
Jan 29, 2016 by Gina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
5 out of 5
by jJohn from L.ower Yakima Valley

Nice upgrade. TV was small.

Posted Dec 2, 2015 on Hotels
Was upgraded to a Jacuzzi room after joining their rewards club.
Comment from Hotel Management
Apr 2, 2016 by Gina, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
3 out of 5
by Michael from Seattle

Due for an update.

Posted Oct 17, 2015 on Hotels
My recent experiences with Quality is that they don't have a huge amount of quality. Older well worn hotels. This one was no exception.
Comment from Hotel Management
Apr 2, 2016 by Gina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
5 out of 5
by A verified traveler

Posted Oct 13, 2015
Comfy, good location with 3 restaurants, good breakfast.
Comment from Hotel Management
Jan 31, 2016 by Gina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881
4 out of 5
by teresa from seattle

Great stop along the way

Posted Oct 8, 2015 on Hotels
This was a great place to stay along the road. I have not stayed at a Quality Inn before but would after staying here. The beds were very comfortable and the room for the price was very nice. Only downside was there was a lack of hot water at 8 am. Did not experience it prior to that. It did not bother me as we were driving home that day.
Comment from Hotel Management
Apr 2, 2016 by Gina, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Gina McCabe, CHA General Manager Quality Inn & Suites Hotel 509-773-5881