Ratings based on 754 Verified Reviews

3.3 out of 5
68% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Could Use Improvement

Posted Mar 19, 2017
Pros: Great location. Good price. Very convenient restaurant on site. Great breakfast.
Location: Very east to get to off the I84.
Not bad for the price. The morning person at the counter was very unfriendly and didn't act like she wanted us there. The room was clean but there were little ants all over. We killed a lot of ants the one night we were there and found some in our stuff at the next place we stayed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Not bad do the price

Posted Mar 13, 2017
Great free breakfast. Having the restaurant on the building is very convenient, but the room had tiny ants all over.
Comment from Hotel Management
Mar 14, 2017 by Shilo Inns, Hotel Management
Dear Gale, Thank you for your recent comment. I would like to apologize that you had ants in your room, we have since had our pest control company out to take care of them. We do hope to welcome you again in the near future. Sincerely, H.Baker-General Manager
3 out of 5
by A verified traveler from Corvallis Oregon

Beautiful View, Outdated Condition

Posted Mar 8, 2017
This hotel really needs a facelift or remodel to units. Even to tear down and start over, this place could be very very nice. In it's hey day it may have been very nice but the stuffed deer and the stained carpet did not look appealing. The complimentary breakfast was fresh and delicious. So, overall, we rate it a 2.5 to 2.9.
Comment from Hotel Management
Mar 14, 2017 by Shilo Inns, Hotel Management
Dear Travelling Mama, Thank you for your comments on your recent stay with us. We are looking forward to upgrades being made in the very near future. We do hope that you will give us another change to regain your confidences once that has been completed. Thank you for being valued Shilo guest. Sincerely, H.Baker-General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Feb 28, 2017
Fantastic and very helpful staff did everything possible to make our stay pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Older hotel but great location with nice views

Posted Feb 26, 2017
Pros: The free breakfast was the best thing.
Cons: Nothing I can think of
Location: The Dalles Dam is very close by. Also near the freeway and bridge to the Washington side of the river. No traffic noise could be heard either.
Older hotel but great location with nice views of the Columbia River Gorge. Breakfast is FANTASTIC! They include your choice of 3 REAL breakfasts. We had the Cinnamon pancakes and they were fabulous.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not fancy.

Posted Feb 21, 2017
Pros: Locaton
Cons: I DON'T KNOW? Rebuild ? Feels it's Age ?
Location: Great location .Close to town . Great for visiting Cascade Cliffs Vineyard . A must. Tell them John Sent ya ...
Room ok. It can be noisy ? Maybe. because old building ? Floor creeky . Place smelled from it's age . Beds were cozy . I will stay else where next time . All in all this is not a Bad place to stay .There are better places. for more money . I will stay at the Best Western in H.R. and drive to the Dalles .No Rave . Just old and OK . JW
3 out of 5
by A verified traveler from Spokane

Close to the freeway, easy to find. Staff Friendly

Posted Jan 31, 2017
Pros: Staff were great.
Cons: Hotel is just extremely dated. Had a funky smell. Mattress uncomfortable.
Property is extremely outdated. Mattress uncomfortable. Smelt funny. Probably wouldn't stay there again. Staff was very friendly.
Comment from Hotel Management
Feb 5, 2017 by Shilo Inns, Hotel Management
Dear Kathy, Thank you for your comment on your stay with us. We are looking forward to some updates being done in the very near future. We do hope to welcome you again once those are completed so that we may regain your confidences. Thank you for being a valued Shilo guest. Sincerely, H.Baker-General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 21, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Always very realible, safe, and quiet.

Posted Dec 10, 2016
I stay here 4-6 times annually and it is always very reliable.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Okay for price

Posted Nov 28, 2016
Cons: Walls need more insulation.
Every thing was good other than we could hear other guest in room next to ours. Hotel was empty but they still put the two of us next to each other? I'm finding this to be our number one complaint with most hotels these days.