Ratings based on 687 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
68% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

not sure would stay there again

Posted Aug 29, 2016
Pros: location
Cons: up date rooms
Location: Mary Hill museum was very cool if you like Indian stuff and Romanian things
Older place. Have stayed there years ago. Rooms are dated and air conditioner very loud. Had to turn off in night because keep waking us up. The restaurant has nice view of dam and food as well as service was good. Bed seemed wore out and moved a lot. Shower was fine. Not much room around sink. For $136 with taxes might try a newer place with out a view of mountain or river. Only said would recommend to a friend because there is no "depending on friend " button
4 out of 5
by A verified traveler from portland oregon

Great place to stay for Maryhill concerts

Posted Aug 22, 2016
Comfortable. A little expensive . Free breakfast . Nice view . Quiet. Convenient. Would stay again
Comment from Hotel Management
Aug 25, 2016 by Shilo Inns, Hotel Management
Dear Liza, Thank you for your comment and being a valued Shilo guest. We look forward to welcoming you back again in the future. Sincerely, H.Baker-General manager
3 out of 5
by A verified traveler from Lebanon, OR.

Aged and dated structures,.

Posted Aug 21, 2016
Pool was not very clean, and breakfast is pretty lame
Comment from Hotel Management
Aug 25, 2016 by Shilo Inns, Hotel Management
Dear Craig, Thank you for your comment on your recent stay. I want to apologize that your stay was not satisfactory. I do hope that you will give us another opportunity to regain your confidences. H. Baker - GM
2 out of 5
by A verified traveler from Lacey WA.

Posted Aug 19, 2016
Pros: Breakfast was good .
Oh , you booked on Expedia . Made me feel like that was a bad thing , and that she could find a small space for our stay . It was clean and quite , that's all . The room was worn and in need of a complete redo .
Comment from Hotel Management
Aug 25, 2016 by Shilo Inns, Hotel Management
Dear Alan, Thank you for your comment, We are looking forward to updates being made in the very near future. We look forward to welcoming you again in the future. Sincerely, H.Baker-General Manager
3 out of 5
by A verified traveler

20 Jahre alt, aber ok

Posted Aug 7, 2016
Wie gesagt, die Ausstattung ist sicher schon 20 Jahre alt. Die Zimmer sind groß und gut ausgestattet. Für eine Nacht war es definitiv ok. Den Pool haben wir nicht genutzt. Die Lage direkt am Damm bietet eine gute Aussicht.
3 out of 5
by A verified traveler

Posted Aug 2, 2016
The view if the dam is nice. The hotel is older but our room was comfortable. I also liked the breakfast in the donning room with the great view of the dam.
Comment from Hotel Management
Aug 11, 2016 by Shilo Inns, Hotel Management
Dear Verified traveler, thank you for your comment and being a valued Shilo guest. We look forward to welcoming you again in the future. Sincerely, H.Baker- General Manager
2 out of 5
by A verified traveler

Posted Aug 1, 2016
When we got there, we were asked to wait in the lobby at 6:30 p.m for 3 hours until our reservations came through. The receptionist was extremely rude to us, and it continued onto the next day. The receptionist even refused to talk to the lady at Expedia when she was trying to clear up our reservations. Once we got into our rooms, only because I called Expedia to speed up the process, it was clean and the beds were comfortable.
Comment from Hotel Management
Aug 11, 2016 by Shilo Inns, Hotel Management
Dear Verified traveler, Thank you for taking the time to comment on your experience with us here. I want to apologize that your experience was not up to our standards of customer service. We value our customers highly, and this situation will be addressed with all agents so that it will not occur again. Thank you for being a valued Shilo guest. I hope that we can welcome you back again to regain your confidences. Sincerely, H.Baker-General Manger
4 out of 5
by A verified traveler from Washington State

Nice Hotel

Posted Jul 31, 2016
Pros: Staff and cleanliness and location.
Cons: Carpets and window coverings need replaced. Stains and holes.
Location: Beautiful views. Quiet but close enough to freeway to get on and off with ease.
Great staff, beautiful location, very clean. Needs some repairs and upgrading but housekeeping is doing a great job. I can give up a lot for a clean bathroom, surfaces, and bed linens. When I called Hotel directly for adjoining rooms staff was great, and at check-in also fantastic.
Comment from Hotel Management
Aug 1, 2016 by Shilo Inns, Hotel Management
Dear Dan and Linda, Thank you for you comments. I am glad that you enjoyed your stay with us. We are looking forward to some updates being made very soon. We look forward to welcoming you back again in the future. Thank you for being a valued Shilo guest. Sincerely, H.Baker- General Manager
4 out of 5
by A verified traveler

Beautiful views!

Posted Jul 29, 2016
Location: The Columbia River Gorge has so much to offer! Be sure to google it.
Easy on/off highway access in both E/W and N/S directions. Even though there is some highway noise, overall this was a most relaxing overnight stay after a 3-day business conference at another location. Room was very clean and rather than the plastic for coffee/beverages there were real glasses and ceramic mugs. A nice touch often missing in similarly priced motels. Thank you!
Comment from Hotel Management
Aug 1, 2016 by Shilo Inns, Hotel Management
Dear Verified Travaler, Thank you for your comments on your stay. I am glad that you enjoyed your stay wit us here. We look forward to welcoming you again in the future! Thank you for being a valued Shilo Guest. Sincelry, H.Baker-General Manager
4 out of 5
by A verified traveler from Portland

Nice hotel in The Dalles

Posted Jul 24, 2016
The hotel was nice enough. It could use a remodel.