Ratings based on 760 Verified Reviews

3.3 out of 5
68% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from us

old and outdated by fine

Posted Apr 21, 2017
We checked in, slept, checked out! Was fine completely outdated! Needs a serious upgrade.
2 out of 5
by A verified traveler

run down on the river

Posted Apr 19, 2017
Front lobby smelled like cat urine, key to room took many attempts to finally work. Very uncomfortable room, small, dated and not entirely clean. In the morning ants were observed coming out of sink. View of the dam at night was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane Valley

Easy access Friendly staff

Posted Apr 18, 2017
Pros: Location
Cons: normal maintance and updates
The staff was fabulous and the bartender was so amazing! Couldn't have asked for better service.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice location next to the river and dam

Posted Apr 4, 2017
Pros: nearby view of the dam, peaceful setting
Cons: free "breakfast" was only available if you eat in the restaurant- not good for long distance travelers like myself who want to get on the road
Location: Just view the dam and river. City center with stores/shops is a mile or more away
very friendly and helpful front desk staff peaceful setting
3 out of 5
by A verified traveler from OR

Noisy hotel

Posted Apr 3, 2017
The hotel was just very noisy, the heater/AC was a wall unit and was extremely loud. You could see outside thru the top of it and it kicked on constantly during the night. You could hear everyone in the halls and any time a door near us shit, our door would rattle. The room was clean and the staff was nice and the breakfast was good but I wouldn't stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Could Use Improvement

Posted Mar 19, 2017
Pros: Great location. Good price. Very convenient restaurant on site. Great breakfast.
Location: Very east to get to off the I84.
Not bad for the price. The morning person at the counter was very unfriendly and didn't act like she wanted us there. The room was clean but there were little ants all over. We killed a lot of ants the one night we were there and found some in our stuff at the next place we stayed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Not bad do the price

Posted Mar 13, 2017
Great free breakfast. Having the restaurant on the building is very convenient, but the room had tiny ants all over.
Comment from Hotel Management
Mar 14, 2017 by Shilo Inns, Hotel Management
Dear Gale, Thank you for your recent comment. I would like to apologize that you had ants in your room, we have since had our pest control company out to take care of them. We do hope to welcome you again in the near future. Sincerely, H.Baker-General Manager
3 out of 5
by A verified traveler from Corvallis Oregon

Beautiful View, Outdated Condition

Posted Mar 8, 2017
This hotel really needs a facelift or remodel to units. Even to tear down and start over, this place could be very very nice. In it's hey day it may have been very nice but the stuffed deer and the stained carpet did not look appealing. The complimentary breakfast was fresh and delicious. So, overall, we rate it a 2.5 to 2.9.
Comment from Hotel Management
Mar 14, 2017 by Shilo Inns, Hotel Management
Dear Travelling Mama, Thank you for your comments on your recent stay with us. We are looking forward to upgrades being made in the very near future. We do hope that you will give us another change to regain your confidences once that has been completed. Thank you for being valued Shilo guest. Sincerely, H.Baker-General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Feb 28, 2017
Fantastic and very helpful staff did everything possible to make our stay pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Older hotel but great location with nice views

Posted Feb 26, 2017
Pros: The free breakfast was the best thing.
Cons: Nothing I can think of
Location: The Dalles Dam is very close by. Also near the freeway and bridge to the Washington side of the river. No traffic noise could be heard either.
Older hotel but great location with nice views of the Columbia River Gorge. Breakfast is FANTASTIC! They include your choice of 3 REAL breakfasts. We had the Cinnamon pancakes and they were fabulous.