I'm sincerely sorry to hear about the disappointing experience you had during your stay at our hotel. Your feedback regarding the cleanliness of your room, the condition of the bathroom, and the state of the pool is deeply concerning and does not meet the standards of cleanliness and comfort we strive to provide for our guests.Please accept our sincerest apologies for the stains on the walls and chair in your room, as well as the lack of cleanliness in the bathroom. Maintaining a clean and hygienic environment is of the utmost importance to us, and we are committed to addressing these issues immediately with our housekeeping team to ensure that such oversights do not occur in the future.Regarding the pool, I apologize for any discomfort or dissatisfaction caused by its condition. Our pool maintenance team will be notified to conduct a thorough cleaning and maintenance to ensure that the pool is safe and enjoyable for all guests.Your feedback is invaluable to us, and we take it seriously as we continually strive to improve our services. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much more pleasant experience in the future. If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority.

I'm truly sorry to hear about your experience with the lack of housekeeping during your stay. This is completely unacceptable and falls well below the standards we aim to uphold for our guests.Please accept my sincerest apologies for the inconvenience and discomfort this has caused you. I understand how important it is to have a clean and well-maintained room during your stay, and I'm truly sorry that we failed to meet your expectations in this regard.I assure you that I will personally address this matter with our housekeeping team to ensure that such oversights do not occur in the future. Your feedback is invaluable to us, and we take it very seriously as we continuously strive to improve our services.If there is anything else I can do to assist you or if you would like to discuss your experience further, please do not hesitate to reach out to me directly. Your satisfaction is our top priority, and I hope to have the opportunity to regain your trust and welcome you back for a much more pleasant stay in the future.

Thank you for sharing your positive feedback about your recent stay with us! We're delighted to hear that overall, you had a wonderful experience. However, I apologize for the oversight with our housekeeping team not asking if you needed towels during your stay.Your feedback is important to us, and we take it seriously. I will address this with our housekeeping team to ensure that we are proactive in offering additional towels or any other amenities that our guests may need during their stay.We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. Your satisfaction is our top priority.

I'm truly sorry to hear about the disappointing experience you had with the cleanliness of the Jacuzzi during your stay. This does not meet the standards we strive to uphold for our guests, and I apologize for any inconvenience or discomfort this caused you.I understand how important it is to have clean and well-maintained amenities available for our guests to enjoy, and I'm truly sorry that we fell short in this regard. I will address this issue with our maintenance and housekeeping teams to ensure that the Jacuzzi is thoroughly cleaned and properly maintained for the enjoyment of our guests.Additionally, I apologize for the inconvenience you experienced when you requested cleaner from the front desk and were informed that it wasn't available. This is certainly not the level of service we aim to provide, and I will address this with our team to ensure that we have the necessary supplies on hand to assist our guests promptly and effectively.Your feedback is important to us, and we appreciate you bringing these concerns to our attention. If there is anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We value your satisfaction and hope to have the opportunity to welcome you back for a much more enjoyable stay in the future.

I'm truly sorry to hear about the poor experience you had during your stay at our hotel. It's deeply concerning to hear that our front desk staff were rude and that the cleanliness of the hotel did not meet your expectations. This falls far below the level of service and quality we aim to provide to our guests.I understand your frustration and disappointment, especially when encountering flies in your room. Please accept my sincerest apologies for the inconvenience and discomfort this caused you.Regarding your request for a refund, I apologize for any difficulties you experienced in this process. I will personally look into this matter and ensure that it is addressed appropriately. Your satisfaction is our top priority, and we want to make things right for you.I will also address the issues you raised about the cleanliness of the hotel and the behavior of our staff with our management team to prevent similar incidents from occurring in the future.Your feedback is invaluable to us, and I appreciate you bringing these concerns to our attention. If there is anything else I can do to assist you or if you would like to discuss your experience further, please don't hesitate to reach out to me directly. We hope to have the opportunity to regain your trust and welcome you back for a much more pleasant stay in the future.

I'm truly sorry to hear about the unsatisfactory conditions you encountered during your stay. The presence of mold, roaches, and crumbs is completely unacceptable and falls well below the standards of cleanliness and comfort that we strive to uphold for our guests.Please accept my sincerest apologies for the inconvenience and discomfort this caused you. I assure you that we take reports of cleanliness issues very seriously, and I will personally address this matter with our housekeeping and maintenance teams to ensure that immediate action is taken to resolve these issues and prevent similar occurrences in the future.Additionally, I understand the distress these conditions may have caused you, and I want to assure you that your comfort and well-being are our top priorities. If there is anything else we can do to assist you or make your stay more comfortable, please don't hesitate to reach out to us directly.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us, and we appreciate the opportunity to address these issues and improve our services. We hope to have the opportunity to welcome you back for a much more enjoyable stay in the future.

I'm truly sorry to hear about the unacceptable experience you had during your stay at our hotel. The presence of mold, broken bathroom fixtures, dirty carpet, and malfunctioning jacuzzi tub are completely unacceptable and do not meet the standards we strive to uphold for our guests.I apologize for any inconvenience or discomfort these issues caused you, and I understand your frustration with the staff's response to your complaints. This is not the level of service we aim to provide, and I will personally address this with our team to ensure that all guest concerns are addressed promptly and effectively.Regarding your request for a refund, I recommend reaching out to Expedia or Baymont Inn directly to discuss your concerns and request compensation for your unsatisfactory experience. Our team will also work with them to address your concerns and ensure that appropriate action is taken.Your feedback is important to us, and we appreciate you bringing these concerns to our attention. If there is anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a much more enjoyable stay in the future.

I'm truly sorry to hear about the disappointment you experienced with the breakfast during your stay. It's understandable that you were expecting a more traditional breakfast experience and were let down by the bag meal provided.Please accept my sincerest apologies for any inconvenience or dissatisfaction this caused you. I assure you that we take your feedback seriously, and I will personally address this matter with our team to ensure that our breakfast offerings are clearly communicated to guests and meet their expectations.If there is anything else we can do to make amends for this oversight or if you have any further feedback, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we want to ensure that you have a comfortable and enjoyable stay with us.Thank you for bringing this to our attention, and we appreciate the opportunity to improve our services. We hope to have the chance to welcome you back in the future for a more pleasant experience.

I'm sorry to hear about the inconvenience you experienced due to the location and condition of the hotel. It's certainly disappointing when the surroundings and the condition of the hotel don't meet expectations.Regarding the location, I understand the frustration of not being near restaurants, especially if you were expecting more convenient dining options. We always strive to provide accurate information about our location, but I apologize if this was not made clear to you.As for the condition of the hotel, missing exterior door locks and creaky, spongy floors are unacceptable. Your comfort and safety are our top priorities, and I assure you that we take reports of maintenance issues very seriously. I will personally address these concerns with our maintenance team to ensure that immediate action is taken to resolve these issues and enhance the overall experience for our guests.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us as we continuously strive to improve our services. If there is anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant experience.

I'm truly sorry to hear about the numerous issues you encountered during your stay. The presence of mold, bad plumbing, exposed wires, broken beds, dirty beds, excessive chlorine, unlocked doors, peeling carpet, and a broken TV are completely unacceptable and do not meet the standards of comfort and safety we aim to provide for our guests.Please accept my sincerest apologies for the inconvenience, discomfort, and frustration these issues caused you. I assure you that we take reports of maintenance and cleanliness issues very seriously, and I will personally address each of these concerns with our maintenance, housekeeping, and security teams to ensure that immediate action is taken to resolve these issues and prevent similar occurrences in the future.Your feedback is invaluable to us, and I appreciate you bringing these concerns to our attention. If there is anything else we can do to assist you or make amends for your experience, please don't hesitate to reach out to us directly.We understand that we have fallen short of your expectations, and we hope to have the opportunity to regain your trust and welcome you back for a much more enjoyable stay in the future.

I'm deeply sorry to hear about the numerous disappointments you encountered during your stay. The issues you described, from the poor cleanliness of the room to the lack of room service, are completely unacceptable and do not meet the standards we aim to uphold for our guests.I apologize for any inconvenience or discomfort these issues caused you. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and I assure you that I will address these concerns with our housekeeping team to ensure that immediate action is taken to resolve these issues and prevent similar occurrences in the future.Additionally, I apologize for the rudeness displayed by the front desk staff. Providing excellent customer service is a top priority for us, and I will address this matter with our team to ensure that all guests are treated with courtesy and respect.Regarding the breakfast offerings, I apologize if they did not meet your expectations. We strive to provide a satisfying dining experience for our guests, and I will take your feedback into consideration as we continue to improve our services.Your feedback is important to us, and I appreciate you bringing these concerns to our attention. If there is anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly.We hope to have the opportunity to regain your trust and welcome you back for a much more enjoyable stay in the future. Thank you for your understanding.

I'm truly sorry to hear about your experience with the condition of the hotel and the lack of security measures. It's completely unacceptable for a hotel to have doors left unlocked, especially without any means of securing them properly.Your safety and security are of the utmost importance to us, and I assure you that I will immediately address this issue with our management team to ensure that all necessary measures are taken to rectify the situation and enhance security throughout the property.Additionally, I apologize for any inconvenience or discomfort caused by the outdated and run-down condition of the hotel. We strive to provide a comfortable and enjoyable experience for all of our guests, and it's clear that we fell short of meeting your expectations in this regard.Your feedback is invaluable to us, and I appreciate you bringing these concerns to our attention. If there is anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly.We hope to have the opportunity to regain your trust and welcome you back for a much more pleasant stay in the future. Thank you for your understanding.

I'm truly sorry to hear about your wife's experience with bed bug bites during your stay. This is a serious concern, and I want to assure you that we take reports of bed bugs very seriously. The health and comfort of our guests are our top priorities, and I assure you that we have strict protocols in place for addressing pest infestations. I will immediately notify our management team and housekeeping staff to investigate this matter thoroughly and take appropriate action to address the issue.I apologize for any inconvenience or discomfort this has caused you and your wife. Your feedback is invaluable to us, and I appreciate you bringing this to our attention. If there is anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.We understand the seriousness of this situation, and we are committed to ensuring that all necessary steps are taken to address and resolve it promptly.Thank you for your understanding, and we hope to have the opportunity to regain your trust and welcome you back for a much more comfortable and enjoyable stay in the future.

Thank you for your review and for choosing to stay with us. We're pleased to hear that you found our hotel to be clean and suitable for your needs during your getaway. Providing a comfortable and affordable stay is our top priority, and we're glad we could meet your expectations in that regard.We understand that not every traveler is looking for extra perks or luxury amenities, and we strive to provide a no-frills experience that still offers everything necessary for a pleasant stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.If you ever find yourself in need of accommodation in the area again, we would be delighted to welcome you back for another simple and affordable stay. Thank you for choosing us, and we hope to see you again soon!

I'm truly sorry to hear about the unsettling experience you had upon arriving at our hotel. It's completely unacceptable for you to find someone else's belongings in your room, especially with evidence of unauthorized access and concerning odors.Your safety and security are our top priorities, and I apologize for the inconvenience and discomfort this situation caused you. I'm glad to hear that the front desk clerk and security took immediate action to address the situation, and I assure you that we will thoroughly investigate what happened to prevent similar occurrences in the future.I understand your decision to request a refund and seek accommodation elsewhere, and I'm truly sorry for any inconvenience this caused you. Your peace of mind during your stay is of the utmost importance to us, and we deeply regret that we fell short of providing it on this occasion.If there is anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your understanding, and we hope to have the opportunity to regain your trust in the future.