Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Pittsburgh, PA

Nice hotel along major Highway

Posted Aug 23, 2015
While taking a weekend trip with my son to the Columbus Zoo, needed a place to stop along I-270. It was less than 45 minutes from the Zoo. Due to being prepaid, check-in took less than 3 minutes. Nice elements include an indoor pool and hot tub, and a nice breakfast that is included. Each room has a microwave , spacious refrigerator, bag of microwave popcorn and pouch of cookies. Would stay again in hotel needed in the area
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicest in town.

Posted Jun 19, 2015
Clean, AC worked great, pool is nice, close to grocery store.
2 out of 5
by A verified traveler from Cambridge, OH

Not worth the amount it costs to stay there.

Posted Jun 9, 2015
Hands down the most overpriced facility I've ever been too. The TV eventually broke on me and there was nothing done about it. No discount, no tv repair, no room switch I had to sit and stair at a ceiling. The is semi par for a room I paid $150 a night for. It is just as easy to drive an exit it up and get a better room for a cheaper price.
Comment from Hotel Management
Jun 18, 2015 by GM, Hotel Management
Thank you for your review. Please let me know who you spoke to regarding your concerns because we were unable to find anything in our log book regarding your concerns. We have a lot of back up TV's on hand just for this reason and should easily have been able to swap it out for you quickly. I am so sorry that you experienced this issue, I do hope that next time you will let us know so that we can fix it for you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hanna, IN

Nice Room for a Night.

Posted Jun 1, 2015
I stayed here for one night before a Spartan Race and everything was great. I checked in late and left early, so I didn't use any of the amenities, but the room was comfortable, quiet, and most importantly clean. I would stay here again.
2 out of 5
by A verified traveler from New York state

Disappointing

Posted May 23, 2015
Pros: It was quiet
Cons: Managers communicating with their day and night staff about the good things that happen and be transparent about the things that don't go so well
Location: no sure, spent most of my time in Columbus
The day staff gave us the wrong room. We left and came back later that evening to find our bags had been removed and another party in the room. Poor folks we must of scared them trying to open the wrong door. The night clerk was great and very accommodating. Except for the 6:23 AM call on Sunday morning looking for a paper he gave us and that he needed, he was very helpful. I understand it was a very busy day, rooms filled and we were lucky to get the last room, nevertheless it is during those moments you should be at the height of great customer service. The unfortunate part is the Manager/s knew nothing about what happened and the staff at no time tried to make amends for their shortcomings. It would have a gone a lot better had they done so.
3 out of 5
Recommended
for Families
by A verified traveler

Convenient

Posted May 19, 2015
Pros: Available for the weekend of Denison graduation. Easy access to interstate. Good value for price.
Cons: Coffee at breakfast. Better HVAC system
Stayed here for Denison graduation weekend. Not too far from campus. Staff very helpful.
Comment from Hotel Management
May 21, 2015 by Manager, Hotel Management
Thanks for taking the time to review our hotel. So glad you found our location convenient and the staff helpful. Please let us know if there is anything we can do to improve your experience. We hope to see you again.
4 out of 5
Recommended
for Personal Event
by Christopher from Ithaca, NY

A decent room at a fair price

Posted May 10, 2015 on Hotels
This was a one-night stopover on my way to somewhere else. It's an older hotel, but seems to be pretty well maintained. The hallways and stairwells have the scent that I associate with aggressively combating smoke odors. My non-smoking room was fine, however, and was spacious since it had a single king-sized bed in a room that was originally designed for 2 beds. there are some newer properties nearby, but they cost more. The included hot breakfast was average. Not amazing, but good enough to get me fed and back on the road. There's a grocery store right nearby, but other than that the location is fairly isolated. However, a few miles up the road there's a stretch with just about anything you'd want for restaurants, retail, etc.
Comment from Hotel Management
Jul 25, 2015 by General Manager, Hotel Management
Dear Christopher, Thank you for taking the time to inform others about your stay. We are a 100% smoke free hotel for well over a year now but sometimes other guests do not follow the rules and we do our best to enforce our rules. I am glad that your room was fine. We do find that our guests truly enjoy the convenience of the grocery next door with a microwave and refrigerator in the room. We look forward to seeing you again soon.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Fine!

Posted May 9, 2015 on Hotels
Good hotel with solid breakfast. Property is rather smoky (even in nonsmoking rooms)
Comment from Hotel Management
Jul 25, 2015 by General Manager, Hotel Management
Thank you for your review. We are making efforts to better enforce our non smoking policy as we are a 100% smoke free hotel. We are so glad that you enjoyed the breakfast. Hope to see you again soon.
4 out of 5
Recommended
for Families
by A verified traveler

Remote location, needs a little maintenance

Posted May 6, 2015 on Hotels
Firm but comfy bed, room clean and girl at the front desk was great! Towel rack was hanging from the wall in the bathroom and had obviously been ignored by the cleaning staff. Not a big deal. I thought breakfast was marginal in taste and the room was too crowded with tables and chairs for its size. Food selection was good, though.
Comment from Hotel Management
Jul 25, 2015 by General Manager, Hotel Management
Thank you for your feedback. I"m so glad that your bed was comfortable and that you were treated well by our staff as great service is extremely important to us, however so is cleanliness so I appreciate you letting us know you found an issue with the towel rack and I have followed up with the housekeeping staff. We are continuing to add more items to our breakfast menu as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to my retreat

Posted May 3, 2015
Pros: Room was nice and tidy. No smell of cigarettes as the people in front of me were complaining about
Cons: Nothing
Location: Not much to do nearby unless I wanted to go shopping at Kroger
Service was good. Staff were friendly and pleasant
Comment from Hotel Management
May 21, 2015 by General Manager, Hotel Management
We are so glad that your had a great stay. We hope to see you again in the future and welcome any feedback you may have.