Overall, not what we hoped for
Posted Nov 7, 2016
We booked one of the rooms with the big jetted tubs. Immediately on walking into the room, we noticed a stale, unpleasant smell. It took a few minutes to realize it was coming from the tub, which was quite obviously dirty. The mattress was very hard, which we could overlook due to only staying for one night. However the walls were incredibly thin, and we could hear every single person coming down the halls at any time. The key readers for the rooms took numerous tries to work, and the key reader at the back hotel entrance didn't work at all. We inquired at the front desk and were told that it broke so long ago they can't remember when, and that door now just stays permanently unlocked. Not very secure. We have definitely had much better experiences and will not stay at this hotel or chain again. Would not recommend.