Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Could be a lot cleaner!

Posted Aug 17, 2015
I booked this hotel for the indoor pool, which remained closed my entire stay. The furnishings of the room were nice, but the room was not cleaned properly. There was feces on the toilet paper holder and bathroom door.
5 out of 5
Recommended
for Everyone
by A verified traveler from Upper Sandusky OH

Excelent home away from home

Posted Aug 13, 2015
Pros: just about everything. Location, cleanliness, amenities.
Cons: some basic maintenance items-Blown light bulb in kitchen , bad light switch in bath, alarm clock that could not be set to proper time, no TV guide
Location: Polaris Parkway has every shopping possibility on it plus eating at dozen of nice eateries and your minute from anything in Columbus
Full kitchen clean spacious bath and was comfortable. Staff very friendly. Decent amenities( gym, laundry, free Wi-Fi) and a pantry with free coffee!
Comment from EPC
Aug 14, 2015 by General Manager, EPC
Thank you for your recent stay and taking the time to complete a review. We look forward to serving you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Stopping point heading North

Posted Aug 5, 2015
Pros: Kitchen area w/dishes/fridge, etc.
Cons: The Queen bed had to be placed right against a wall in order to fit into the room. Since there were two of us in the room, I (the wife) got the wall.
Location: N/A
We were pleasantly surprised at the room (this is our first Candlewood stay). It was really nice having a mini kitchen in the room (without the huge cost of a larger hotel). The staff was very friendly and helpful.
Comment from EPC
Aug 14, 2015 by General Manager, EPC
Thank you for trying our hotel and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from f

1 night

Posted Jun 30, 2015
My room was clean and had more extras than i was expecting.
Comment from EPC
Aug 14, 2015 by General Manager, EPC
We appreciate your feedback and hope that we have the chance to see you again!
5 out of 5
Recommended
for Business Travelers
by Wai Chu from Hong Kong

Appreciation Comment

Posted May 25, 2015 on Hotels
My husband and I enjoyed staying in this hotel. Clean and neat. The hotel staff especially Paul are very helpful and friendly. Thanks a lot.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Great room and staff.

Posted May 11, 2015
Pros: Cleaniness. Size of the room.
Loved our room. The staff was friendly and always smiling and talked to us each time we went by. I would definitely stay at Candlewood Suites again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great stay

Posted Apr 27, 2015 on Hotels
An excellent facility in an excellent neighborhood! Within easy walking distance to great restaurants and yet quiet, business and family friendly.
3 out of 5
Recommended
for Business Travelers
by Paul from Kent, OH

Disappointed this time.

Posted Apr 27, 2015 on Hotels
I was disappointed with my stay this time. The hotel was dirty in the halls and elevator areas. The floor in my room seemed sticky. The ice maker in the freezer did not work and made an awful racket, had to be disconnected. In the middle of the night the entire refrigerator started obnoxiously buzzing and I had to unplug it. Since I was only staying 2 nights it didn't matter as I wasn't storing food. The staff was very friendly and helpful. The bed was comfortable and hotel was quiet. I slept well once refrigerator was off.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Clean room; heated pool was great; hot tub wasn't working properly (water was cold)
3 out of 5
Recommended
for Families
by Rachel from Spencerville

3/5

Posted Apr 24, 2015 on Hotels
The people were staff was friendly. We did have to take a smoking room since that was all that was available. I had no idea that it would smell so badly. The air conditioner seemed to make it worse because the filter was dirty. You could smell cigarette smoke as it ran. The hot tub did not work. The beds were super hard. Again though, the staff was very accommodating and friendly to us.