Breakfast, lunch, dinner served; American cuisine

Reviews of Marriott Columbus Northwest

4 out of 5
Marriott Columbus Northwest
5605 Blazer Pkwy, Dublin, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 961 reviews" "
Rating 8 - Good. 235 out of 961 reviews" "
Rating 6 - Okay. 73 out of 961 reviews" "
Rating 4 - Poor. 28 out of 961 reviews" "
Rating 2 - Terrible. 30 out of 961 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 24, 2024
Tregg, thank you for your high recommendation of Marriott Columbus Northwest. We are delighted you enjoyed your stay and were pleased with our clean accommodations and friendly team. We hope to welcome you back again soon!

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are just checking in but so far, so good!
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 24, 2024
Joshua, we are glad to hear your check-in went smoothly! We hope you enjoy your stay and all we have to offer. We are looking forward to making your experience with us memorable!

2/10 Terrible

liyuan

Disliked: Cleanliness, staff & service, property conditions & facilities
The bad is broken and the room smells like weed and modes
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 16, 2024
Thank you for bringing this to our attention. We apologize for the issues with the bed and the odor in your room. We are addressing these concerns to ensure a better experience for all our guests. We hope to welcome you back for a more pleasant stay in the future.

10/10 Excellent

Andreaiona

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I really loved my one night stay but it was just the pillows were stained/dirty.
Stayed 1 night in Apr 2024
Response from HotelMgmt on Apr 16, 2024
Andreaiona, thank you for your positive rating of Marriott Columbus Northwest. We are delighted you had an overall positive experience. Please accept our sincere apology for the inconvenience you encountered with the pillows and know that we will make every effort to prevent this from happening in the future. We hope to welcome you back for an even better stay soon!

10/10 Excellent

Omar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite friendly and customer oriented
Stayed 1 night in Mar 2024
Response from HotelMgmt on Apr 2, 2024
Thank you for your kind words about our team, Omar! We love ensuring the highest level of service for each guest we welcome and look forward to sharing your compliments with everyone here. It will be a pleasure to welcome you back to the Marriott Columbus Northwest!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotelmgmt on Mar 26, 2024
Michael, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

IRMA, HOLLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Everything Very good
Stayed 1 night in Mar 2024
Response from HotelMgmt on Mar 14, 2024
Irma, thank you for your perfect rating of Marriott Columbus Northwest. We are glad you had an excellent stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from HotelMgmt on Feb 26, 2024
William, we are delighted to hear you had an excellent stay at Marriott Columbus Northwest. Thank you for your high recommendation. The pleasure would be ours to welcome you back!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotelmgmt on Feb 13, 2024
Knowing you had a wonderful stay is truly gratifying! Thank you, Melinda, and we eagerly await your next visit.

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, warm pool, spacious room, good tv channels.
Stayed 1 night in Feb 2024
Response from Marriott Columbus NW on Feb 12, 2024
Thank you for your fantastic review!

10/10 Excellent

Thaddius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marriott Columbus NW on Jan 6, 2024
Thank you for your fantastic review. We hope to host you again soon!

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotelmgmt on Dec 27, 2023
We’re proud to have earned five stars on your recent visit, Kimberly! Thank you and it will be a pleasure to welcome you back.

10/10 Excellent

jose

Business traveler
Bathroom not cleaning
Stayed 1 night in Dec 2023
Response from Marriott Columbus NW on Dec 28, 2023
Thank you for your review!

8/10 Good

Deqaydrea

Business traveler, Traveled with partner
Liked: Amenities
Great
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 21, 2023
Deqaydrea, we are thrilled to hear you had a great stay at Marriott Columbus Northwest. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotelmgmt on Feb 5, 2024
Diana, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations, would stay again
Stayed 1 night in Dec 2023
Response from HotelMgmt on Dec 11, 2023
Victoria, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted you had an excellent stay and were pleased with our accommodations. We hope to welcome you back again soon!

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotelmgmt on Nov 28, 2023
It's exciting to learn that you had a great stay! Please revisit soon, Richard.

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotelmgmt on Nov 12, 2023
Thank you for rating your stay, Beth! We hope to be your preferred property whenever your travels bring you to the area!

6/10 Okay

Linda

Traveled with group
pool was cold - so that was a bummer - the bartender was very friendly!
Stayed 1 night in Oct 2023
Response from HotelMgmt on Nov 7, 2023
Our sincere apologies for the pool temperature not being up to expectations, Linda. It's heartening to know the bartender provided a welcoming experience for you though. Feedback is greatly appreciated and will be used to enhance our amenities. Thank you for staying with us and we hope to win you over entirely next time.

10/10 Excellent

Matthew

Stayed 1 night in Oct 2023
Response from Hotelmgmt on Oct 28, 2023
Thank you for taking a moment to leave us this five-star rating, Matthew. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dining staff were awesome!
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Sep 18, 2023
Kristy, thank you for your perfect rating of Marriott Columbus Northwest. We are glad you had an excellent stay and our dining team exceeded your expectations. Thank you for your kind words. We hope to see you again the next time you are in the area!

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great bar/restaurant, clean, friendly
Stayed 3 nights in Sep 2023
Response from Hotelmgmt on Sep 18, 2023
Kathy, thank you for your high recommendation of Marriott Columbus Northwest. We are delighted you had a clean and comfortable stay and enjoyed our restaurant and bar. We hope to see you again soon!

2/10 Terrible

Karla

Disliked: Staff & service
Food is ridiculous expensive!!!
Stayed 2 nights in Sep 2023
Response from Hotelmgmt on Sep 18, 2023
Karla, thank you for your feedback on our food pricing. We aim to provide high-quality meals and understand concerns about value. We are continuously evaluating our offerings. We hope you will consider staying with us again for an improved experience.

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotelmgmt on Sep 9, 2023
Your perfect rating means a lot to us, Russell. Thank you and we hope to see you back soon.

8/10 Good

Ryan

Stayed 2 nights in Sep 2023
Response from Hotelmgmt on Sep 24, 2023
Ryan, we are delighted we made such a great impression on you! Thank you, please visit again soon.

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from HotelMgmt on Sep 1, 2023
We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again, Martin!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Good time. Clean
Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 31, 2023
Brandon, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted you had an excellent stay and found our accommodations clean. The pleasure would be ours to welcome you back!

2/10 Terrible

Kayla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 21, 2023
We apologize that your stay missed the mark on this occasion, Kayla. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotelmgmt on Aug 19, 2023
It was a pleasure to have you as our guest, Shiela, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

Philip, Robbins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was full but still relatively quiet in the room.
Stayed 2 nights in Aug 2023
Response from Hotelmgmt on Aug 15, 2023
Philip, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted you had an excellent stay and were able to enjoy quiet accommodations. The pleasure would be ours to welcome you back!

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 14, 2023
It's exciting to learn that you had a great stay, Lynn! Please revisit soon!

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay
Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 9, 2023
We are glad to hear you had an enjoyable stay at Marriott Columbus Northwest! We appreciate your high rating and hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 8, 2023
Thank you for your top score! We look forward to your next stay with us!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 8, 2023
Daniel, we are delighted to hear you had a great stay at Marriott Columbus Northwest! Thank you for your high rating. It would be our pleasure to welcome you back for another wonderful experience.

10/10 Excellent

Micah

Stayed 1 night in Aug 2023
Response from Hotelmgmt on Aug 26, 2023
Thank you for your five-star rating, Micah! We hope to be your preferred property whenever your travels bring you to the area!

4/10 Poor

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was very nice, however the staff was rude at check-in and when we got to our room it was supposed to be a king room and it was twin. When I called the front desk the same rude lady told me that when all the king rooms are taken they downgrade, how is that even possible? I booked a king room a week prior to our arrival. We made the best of it anyway and had a good visit to Columbus!
Stayed 1 night in Jul 2023
Response from Hotelmgmt on Jul 24, 2023
Brandon, thank you for taking the time to provide us with your valuable feedback. We are glad you had an overall enjoyable stay, though we are saddened to hear that you were displeased with your room type. Please accept our sincere apology that you did not find our front desk team understanding and helpful. We will be sure to review your feedback further with our team in order to improve our guest experience in the future. The pleasure would be ours to welcome you back, as we are confident that we can provide you a better stay.

10/10 Excellent

Malik

Stayed 1 night in Jul 2023
Response from Hotelmgmt on Aug 8, 2023
We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you, Malik!

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotelmgmt on Jul 11, 2023
Your perfect score has brightened our day, thank you! Come back soon, Nicole!

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotelmgmt on Jul 8, 2023
Christie, your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Restaurant was very good which I don’t generally expect from a hotel.
Stayed 2 nights in Jun 2023
Response from Hotelmgmt on Jun 27, 2023
Thank you for your perfect rating, Elizabeth. We are happy to hear you were pleased with your stay and enjoyed our restaurant. We at Marriott Columbus Northwest hope to have the opportunity to welcome you back again!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotelmgmt on Jun 24, 2023
It was a pleasure to serve as your home-away-from-home, Elizabeth, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would go back.
Stayed 2 nights in Jun 2023
Response from Hotelmgmt on Jun 27, 2023
Jeremy, thank you for your high recommendation of Marriott Columbus Northwest. We are delighted you had an excellent stay and hope to have the pleasure of welcoming you back!

10/10 Excellent

Michael E, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
I only ate breakfast and it was great!
Stayed 3 nights in Jun 2023
Response from Hotelmgmt on Jun 22, 2023
Michael, thank you for your perfect rating of Marriott Columbus Northwest. We are delighted to hear you had an excellent breakfast. We hope to have the opportunity to welcome you back again for a longer stay!

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
We don't splurge on Hotels, (I have NEVER stayed in a four star hotel) but we decided to spoil ourselves. We have decided that if we get back to the Columbus area, this is where we will stay if possible. The staff were very accommodating, the common areas of the hotel were very nice and clean,the bathroom was very clean, and we loved the shower, the room was VERY clean, and the bed was really comfortable. The only negatives I have are, the parking lot entrance is very dark, and neither my husband or I were fans of the sliding glass door for the bathroom. But as stated above, we will book a room here again.
Stayed 1 night in Jun 2023
Response from Hotelmgmt on Jun 20, 2023
Penny, thank you for your high rating of Marriott Columbus Northwest. We are glad you had an excellent stay and found your accommodations clean and comfortable. We appreciate your feedback and hope to have the pleasure of welcoming you and your husband back!

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Hotelmgmt on Jun 9, 2023
Thank you for your perfect score, Kevin! It was a treat to have you settle in with us and we hope you'll return for another memorable experience soon.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept with friendly people and staff
Stayed 1 night in May 2023
Response from Hotelmgmt on Jun 5, 2023
Mark, we at Marriott Columbus Northwest thank you for your perfect rating. It is wonderful to hear you had an outstanding stay and found our team friendly and welcoming. The pleasure would be ours to welcome you back!

6/10 Okay

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a hard time getting extra bedding. There were also ants all over the floor, dead and alive. I took photos
Stayed 1 night in May 2023
Response from Hotelmgmt on Jun 2, 2023
Amy, thank you for taking the time to review your stay. We are saddened you had a disappointing experience and sincerely apologize for the inconvenience. We take pest concerns very seriously and have prevention and remediation protocols in place to keep our rooms at their best state. Our team has been notified and we are addressing this issue. It is our hope that you will provide us another opportunity to impress you in the future.

10/10 Excellent

Nicolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hotelmgmt on May 31, 2023
Thank you, Nicolina, for your five-stars. We look forward to your return and we hope it's soon!

6/10 Okay

Krysta

Stayed 2 nights in May 2023
Response from Hotelmgmt on Jun 12, 2023
Thank you for rating your stay, Krysta. We're confident you'll enjoy a much-improved guest experience the next time you visit.

8/10 Good

Onaconnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need better beds
Clean, but beds were very small and uncomfortable. Every Marriott I have ever stayed in has good beds, except this one.
Stayed 1 night in May 2023
Response from Hotelmgmt on May 17, 2023
Thank you for staying with us at Marriott Columbus Northwest! We are glad you had an overall enjoyable stay, though we are saddened to hear your bed was not comfortable. Please accept our apology for the inconvenience. We hope to have another opportunity to welcome you back and provide you a more comfortable experience.