Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Stopped because of snow storm

Posted Jan 15, 2016
Luckiest thing to happen, great hotel and staff I am a real customer, not marketer
Comment from Hotel Management
Jan 25, 2016 by HotelMgmt, Hotel Management
We’re happy that we could provide you with refuge during the snowy weather at the Columbus Marriott Northwest. Hearing you describe your experience as the “luckiest thing to happen” is a simply fantastic and we’re glad you had such a great experience. Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was Great

Posted Jan 6, 2016
Pros: Everything. Staff was awesome, room was clean.
Cons: Nothing I can think of at this time.
Location: I was there for work, so I did not get to visit very many places. One great thing was the restaurants nearby. Fast-food & nice sit down restaurants.
The staff was super friendly, and helpful. The lobby was very cool. The room was very comfortable and clean. I was sorry to leave.
Comment from Hotel Management
Jan 11, 2016 by HotelMgmt, Hotel Management
We were sad to see you go as well, but we hope you’ll get to join us again soon at the Columbus Marriott Northwest! It’s great to hear that you had such a satisfying experience and that our staff and accommodations really impressed. Your review is truly appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveler

Older hotel

Posted Jan 2, 2016
No room fridge Older hotel Room ax did not work for two days.
Comment from Hotel Management
Jan 4, 2016 by HotelMgmt, Hotel Management
We’re sorry to hear that your experience at our hotel fell short of your expectations. Several of our guest rooms do feature refrigerators and we hope you’ll consider a stay in one of these rooms in the future. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Bloomfield, MI

Nice Hotel

Posted Dec 18, 2015
Check in was very easy and staff was friendly. Rooms were nice and spacious. Wifi worked well. Room very clean.
Comment from Hotel Management
Dec 24, 2015 by HotelMgmt, Hotel Management
We’re pleased to discover that you had a satisfying experience at the Columbus Marriott Northwest. It’s great to hear that our sparkling accommodations and WiFi connection were highlights of your stay and we really appreciate your comments. It would be wonderful to have you back with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Clean and comfortable inexpensive room in Dublin.

Posted Dec 18, 2015
Pros: Clean, comfortable beds, easy check out and a great rate.
Close enough to downtown Columbus and nice enough to make the 20 minute drive worthwhile.
Comment from Hotel Management
Dec 24, 2015 by HotelMgmt, Hotel Management
We’re happy to hear that you found the Columbus Marriott Northwest to be such a great value! All of us would be delighted to have you back for another comfortable stay in the future and we appreciate your insight on your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2015
This is a lovely Marriott in a very busy section of the city. Great lobby. Comfortable room. WONDERFUL Marriott bedding!
Comment from Hotel Management
Dec 24, 2015 by HotelMgmt, Hotel Management
Thank you for such high compliments on the Columbus Marriott Northwest. We’re thrilled that you had such a comfortable stay and got plenty of rest in our signature beds. Come back and see us again soon!
3 out of 5
by A verified traveler from p

Out dated

Posted Dec 12, 2015
The staff was friendly but this hotel was very out dates. The room had wall paper peeling, a old tv with no usb connection. In addition to them charging for Internet for an already over priced room cost.
Comment from Hotel Management
Dec 14, 2015 by HotelMgmt, Hotel Management
We really wish that we left more of a positive impression on your stay. Our rooms feature HDTVs with Plug in Panels, but we can certainly appreciate your perspective. We also have complimentary WiFi in the public areas of our hotel that we hope you’ll utilize on a future stay with us.
3 out of 5
by A verified traveler

Clean Hotel

Posted Nov 28, 2015
Pros: Clean
Cons: Better price at the bar
The hotel is clean, bathroom very clean. All personnel were very nice. The food and drinks at the hotel bar are very expensive. I should of checked before I booked. All in all it was OK, Uber about 10 minutes away usually.
Comment from Hotel Management
Nov 30, 2015 by HotelMgmt, Hotel Management
We really appreciate your insight on your stay at the Columbus Marriott Northwest. Learning that our tidiness and friendly staff added to your experience has made our day! The next time you visit the Columbus area, we hope you will make us your hotel of choice.
2 out of 5
by A verified traveler

Terrible staff attitude

Posted Nov 23, 2015
The staff was terrible attitude. I field discrimination from the staff, they have preferences over people with good clothes.
Comment from Hotel Management
Nov 30, 2015 by HotelMgmt, Hotel Management
Although we don’t have all the details on what you experienced we’d like to take this opportunity to offer our heartfelt apologies that we let you down. Everyone that walks through our doors is welcome and we hope you’ll give us another opportunity to prove this. Thank you for sharing your concerns.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2015 on Hotels