Ratings based on 55 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Very nice hotel; no complaints at all. Staff was friendly and helpful. Each room has a mini fridge.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Magic show

Posted Jan 2, 2017
We were in town for just one night to watch a magic show. The hotel was clean enough and the beds were okay. The breakfast was pretty picked over by time we got there so that could've been our fault for waiting. But overall it was a nice enough stay for what we were there for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Dec 16, 2016
Pros: Clean, big room, close to shopping
Cons: Breakfast
Great room-breakfast not the best. Staff was friendly. Pool was clean, although we did not have time to use it.
3 out of 5
by A verified traveler from Washington

Not up to Prior Positive Experience

Posted Oct 30, 2016
Location: The state park nearby has a great nature center and trails.
We have stayed at this hotel before and had a much better experience in other rooms. They need to make sure all rooms are fully functional. Spent 4 nights. When the room was assigned, we were told that the cable connection was not working well and might cut-out from time to time. We wanted a more accessible room, so we agreed. In fact, for two days there was no cable connection and then we also found the phone also did not function well. I understand that things may not function from time to time, however, once staff know there is an issue, my expectation is that the concerns are addressed. The staff people were very nice, and when we informed them that the room had not been cleaned one of the four days we were there, the staff person immediately apologized and asked what we needed, she then replenished the towels and took out the garbage. On the positive side, the beds are comfortable and the hotel common areas are nicely decorated and well maintained, coffee and tea are provided at all times, and staff were pleasant. There is not a separate business center, so the person staffing the front desk offered to let us use their computer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyabe

Posted Oct 8, 2016
Pros: Clean and close to the shops of Nashville. Breakfast was good.
Nice clean hotel. Nothing fancy, but clean and well kept. Staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice stay

Posted Sep 21, 2016
The staff was VERY friendly and helpful. There is an arcade game and claw machine for the kids. No elevator to the second floor. The rooms were perfectly clean and comfortable. The breakfast food was average. The pool area was average but very clean. The workout area included a treadmill, elliptical, and recumbent bike. The overall decor was nice, very home-like and quaint. Mini-fridge in each room but no microwave except in the lounge. Free wifi with no problems. Poor TV reception (but who wants to sit around and watch TV on vacation anyways?) The price overall was a bit high. I think you pay more for the location close to downtown Nashville than for the hotel itself. Overall it was good, and I would stay there again.
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
Thank you very much. Looking forward to your return to our neck of the woods.
1 out of 5
by A verified traveler

Worst experience EVER

Posted Sep 14, 2016
BEWARE OF THIS HOTEL! This hotel is fine unless they decide to leave you notes for everyone to see trying to call you smelly and telling us our room was to smelly to clean. We have two babies. Both of which are in diapers. We had the diapers in the trash can. Nothing else in our room could have smelled bad and they could have been a little nicer than they were. We were there 1 night and ended up leaving a day early because of how rude they were. Of course we didn't get our $110 back for the second night and instead we were out the money. The corporate people were nice but couldn't do anything for us until we were able to speak with the manager. I finally talked to her this morning and she was very rude, and wouldn't let me get a sentence in without yelling at me. You don't handle customer service issues that way. After about 15 minutes with her on the phone she offered me a free night stay back at their hotel..... I told her no why would I ever want to go back to a place where I get treated so poorly. Corporate still couldn't do anything for me because I booked through a third party. I said that is fine. I'm not even worried about the money but more or less I don't want other people to be treated this way in the future. Their general manager Christie is absolutely aweful on the way she handles guests. Don't go to this hotel because if you have a customer service issue you will probably regret booking with them.
Comment from Hotel Management
Sep 26, 2016 by Management, Hotel Management
Thank you very much for staying at our hotel. Always remember where Trash Recepticals are located around hotel and in your room. We strive hard to clean all rooms when it does not become a Hazard to our staff. Again, Thank you.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice Hotel, Friendly Staff

Posted Sep 12, 2016
Location: Close to downtown Nashville with lots of shopping and artists.
Room clean and adequate. Front desk clerk very helpful.
Comment from Hotel Management
Sep 26, 2016 by Manager, Hotel Management
Thank you very much for spending time at our property. Always looking forward to your return to our neck of the woods.
5 out of 5
Recommended
for Everyone
by A verified traveler from louisville ky

quaint comfortable and economical

Posted Jul 31, 2016
We required a comfortable and economical overnight stay near IU Bloomington (where nothing was available). This Nashville, INdiana Comfort Inn fit our needs perfectly. Beautiful country drive and friendly people. Decent breakfast, great beds and shower. Perfect! My 18 year old even commented positively on it.
Comment from Hotel Management
Sep 26, 2016 by Manager, Hotel Management
Thank you so much for staying with us. Looking forward to your return to our neck of the woods soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Always clean always comfortable.

Posted Jul 8, 2016
Stayed here during the Bill Montoe Bluegrass festival. Staff is nice.
Comment from Hotel Management
Sep 26, 2016 by Manager, Hotel Management
Thank you for staying with us. Always a Pleasure.