The bed was not comfortable, and the breakfast was horrible. The eggs tasted like rubber. Hotel looks nice but doesn't deliver.
Comment from Hotel Management
Jan 8, 2017 by Kayla Graviet, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel, and I'm sorry to see that it wasn't a fully positive experience.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations.
We truly appreciate when guests let us know when things aren't right. All guest comments are taken seriously, and I would like to share your comments with the team so we can make sure that your next experience with us and the experiences of other guests have a greater chance of being even better.
Please accept my sincere apology for any frustration this may have caused you. I am confident that a future visit to our hotel will better reflect our commitment to your satisfaction.