Ratings based on 549 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Pros: Cleanliness and fast internet
Cons: The breakfast foods, specifically the eggs were terrible.
Location: No clue
Nice hotel. The entryway and check in areas were clean. Our room was clean. The breakfast leaves a lot to be desired. I keep writing because this surrey won't take a short answer. We will see if this is enough verbag.
Comment from Hotel Management
May 3, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice convenient near highway.

Posted Mar 17, 2017
Very nice clean and friendly hotel. Good breakfast.
Comment from Hotel Management
Mar 25, 2017 by dinesh, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chillicothe, Oh

Very clean hotel

Posted Mar 14, 2017
The hotel was very clean. Staff was friendly. Also loved the comfortable beds. Very quite in rooms. I never heard anyone walking down the hall or anything. I normally don't sleep well in any hotel because of noise, so that was a big plus for me.
Comment from Hotel Management
Mar 17, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parkersburg, WV

Very nice hotel that is close to many places

Posted Mar 13, 2017
Pros: It was very clean and the staff was very nice.
Cons: Maybe a hotel shuttle that went to some of the nearby attractions. Columbus can be hard to navigate if you are not from that area.
Location: Schottenstein Center (for concerts or OSU b-ball), football stadium, Science Center, Zoo, restaurants, shopping, Target (yay!)
My son and I stayed here for one night when we came to Columbus for a concert. The room was very clean and well stocked (lots of towels, washcloths, extra blankets) and even had a couple of complimentary snacks (bottle of water, Doritos, granola bar). The staff was friendly and the overall feel of the hotel was inviting and homey. The nice part was that we were far enough away from the hustle and bustle of the city but close enough to our venue. Only 15-20 minutes away from the Schottenstein Center.
Comment from Hotel Management
Mar 17, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
by Dannetta

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by Gina

Always a pleasant stay...

Posted Feb 20, 2017 on Hotels
Have stayed here many, many times and have never been disappointed. Forgot my cell phone charger in the room this time and they called right away to let me know. Was still close by and was able to run back and grab it. Great service!
Comment from Hotel Management
Mar 15, 2017
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
by Jason

Posted Feb 17, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by Donna

Posted Feb 17, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Akron, OH

Nice and clean hotel, but thin walls.

Posted Feb 14, 2017
Cons: Insulation blown into the walls. I could make out the words the couple next door said during their sexual encounter.
Location: Everything that I needed was less than 3 minutes away. (Gas, food, supplies)
The hotel was clean and nice. The walls were paper thin. I could hear all the graphic and intimate "activities" going on in the room next door.
Comment from Hotel Management
Feb 27, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
by A verified traveler

Good place.

Posted Feb 14, 2017 on Hotels
It's a good place to stay, but I expected better for the price. The sink wasn't draining smoothly, also the breakfast wasn't good. I would think the food could be better for a hotel of that status.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.