Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Michigan

Nice Hotel, convenient location

Posted Jul 20, 2016
Pros: very clean, nice staff, offered breakfast.
Cons: The firmness of the beds.
Location: many shops and restaurants near by, right off the highway.
I stayed in Columbus for the first few days of my vacation from work. I just wanted to get away for awhile. We looked for a location that was close to the Columbus Zoo and the Easton Town Center. Both were about 25 minutes away. But the hotel rate couldn't be beat. The room was very nice and welcoming. The bathroom was clean as well as the bed stuff. The staff was welcoming at the entrance of the door. We didn't get to eat the breakfast as neither of us woke up early enough. and we didn't use the pool because we were both too exhausted from the activities we had planned for the day. Over all the room was great. My only complaint was the firmness of the beds. I like firm beds, but this one was alittle too much.
Comment from Hotel Management
Jul 21, 2016 by Dinesh, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and We look forward to your next stay.
4 out of 5
by A verified traveler

Posted Jun 28, 2016
Clean, quiet, comfortable room. 10 minutes drive to downtown. Nothing fancy.
3 out of 5
by A verified traveler from Green Bay, Wisconsin

Posted Jun 22, 2016
Pros: Staff very friendly and helpful.
Location: Hotel right near highway 71. Convenient and the noise from traffic not too bad in the rooms.
The room was very noisy. All night heard what sounded like someone running across the floor above us; even with the A/C on 'hi'. Room itself was comfortable, very nice bathroom and the daily maintenance of the room was excellent. The breakfast was standard; however, the warm items (ie., eggs, bacon/ham/sausage/potatoes) were terrible.
4 out of 5
by A verified traveler from Columbus, Ohio

Nice Hotel but the money that I paid was too pricy

Posted Jun 16, 2016
Pros: Laundry facilities clean and quiet
Cons: no
Location: location was great and accessible
For this to be a 2.5 hotel I thought the price was too high!!! But my stay was great no complaints
4 out of 5
by A verified traveler from fl

Nice hotel

Posted Jun 15, 2016
The staff here were just great! Very helpful! Location was a little odd to get to because of construction in area but the front desk gal was awesome, so helpful.
3 out of 5
by A verified traveler from Ohio

It was ok.

Posted May 16, 2016
Pros: Close to the places I needed to go to.
Cons: Upgrade for the whole hotel.
Location: Lots of shopping and eating. The traffic was kind of bad for the weekend. Construction all around.
I was on the bottom floor and I could hear people walking on the floor above me, loudly, both nights. The bed was too soft for me and the pillows were bad. There was hair in the bath tub and you could tell it wasn't a real new hotel. For the most part clean enough, but the carpet could have been cleaner and if you hit the lamp shade when the light was on, all kinds of dust came out. Not the worse hotel but not the best either.
Comment from Hotel Management
May 20, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
by A verified traveler from Columbus Ohio

Comfy Beds.

Posted Apr 29, 2016
From the moment we checked in, with late check in to checking out the next morning we had a great experience. Jan at the front desk checked us in and was friendly, helpful, and very pleasant. We went to the room only to find this awesome bed like we've never seen before, very comfortable with soft sheets, and fluffy pillows. Though we had an early rise time we did sleep good until that point. We would recommend this hotel to others and come back ourselves.
Comment from Hotel Management
May 5, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
by A verified traveler from S

Posted Apr 24, 2016
My boyfriend and I were really pleased with the service and room. We especially enjoyed the snacks in the room after a long trip!
Comment from Hotel Management
May 8, 2016 by dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I appreciate that you brought them to my attention. As a gesture of good will, we would like to offer a complimentary upgrade based upon availability on your next stay. Please contact hotel when you are ready to make another reservation. Please accept our apology and we hope to see you again when your travels bring you back to the area.
4 out of 5
by Michael from Marietta, SC

Overall nice experience

Posted Apr 22, 2016 on Hotels
Overall a nice experience. The a/c wasnt on when we got to the room so it was very uncomfortable for the 1st ho i r and it never really got super cool. The hot tub should have been called the warm tub. It was obvious the owners try to save money by keeping the rooms from being too cool and the hot tub feom being hot. Overall the property was very nice, clean and well maintained and the breakfast was excellent.
Comment from Hotel Management
Jul 9, 2016 by dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by Samuel

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
May 19, 2016 by dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!