Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Family annual Christmas

Posted Jan 4, 2016
Pros: Cleanliness and personnel was extremely accommodating.
Cons: Hot tub wasn't working.
Location: Shopping, antique, and Zoo
We stay at this Hotel every other year and every time we stay it is a wonderful experience. Management is doing a wonderful job and should get a plaque for #1 Customer relations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Nice hotel close to casino and close to highway

Posted Jan 3, 2016
Nice stay. Room was good size and clean. Check-in and check-out were very quick. Free continental breakfast, free parking, and free wi-fi
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2015
Good quality hotel with efficient service. Would (have) returned again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Visit in Columbus, Ohio

Posted Nov 9, 2015
Pros: Price was good.
This hotel was clean and in good shape. The rooms were nice and the only complaint I have is that you could hear when the people in the room above walked around. Staff was helpful and attentive with a television issue and staff fixed a lock issue when pointed out. Breakfast was fine, just a very small space.
Comment from Hotel Management
Nov 11, 2015 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Anderson, IN

Convenient and pleasant setting.

Posted Nov 8, 2015
Pros: Location, staff and cleanliness.
Cons: The elevator is slow and noisy.
Location: Two major shopping centers nearby and easy access to I-70.
The hotel is a convenient location for restaurants, shopping and I-70 to get downtown Columbus quickly even during rush hour.
Comment from Hotel Management
Nov 11, 2015 by Vaishali, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and We look forward to your next stay
5 out of 5
Recommended
for Couples
by Gerald from Wisconsin

Posted Nov 5, 2015 on Hotels
Nice motel. Quiet although not many guests were there. Great breakfast.
Comment from Hotel Management
Jan 16, 2016 by Vaishali, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Couples
by Diane J. from Ohio

Travel By

Posted Nov 5, 2015 on Hotels
Room was very clean. Difficult to get to off of the expressway, ramp only went the opposite way. Had to do a U turn. Could hear the people staying on next floor, very loud.
Comment from Hotel Management
Jan 16, 2016 by Vaishali, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed staying with us and We look forward to your next stay
2 out of 5
Recommended
for Families
by Corey

Posted Oct 30, 2015 on Hotels
Not very happy with stay. Power went out twice for long periods over the night hours and family did not leep well. there were no storms in the area to lose power. just the hotel had problems.
Comment from Hotel Management
Jan 2, 2016 by Vaishali, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. there was no power in Area not only our hotel. I apologize for inconviniance and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Families
by Jeffrey

Nice hotel

Posted Oct 30, 2015 on Hotels
Very nice
Comment from Hotel Management
Jan 2, 2016 by Vaishali, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and We look forward to your next stay.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Highly recommended!

Posted Oct 30, 2015 on Hotels
Excellent, all round: Very comfortable room, great public amenities, breakfast that is well-above average. Staff were friendly and helpful.
Comment from Hotel Management
Jan 16, 2016 by Vaishali, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!