Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Keep in the Rotation

Posted Sep 17, 2016
When I travel to Columbus, this is the place for me. Clean, neat, comfortable beds, fridge and microwave, and good wifi connections. Highly recommend
Comment from Hotel Management
Sep 24, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
by A verified traveler from Chicago

Good value

Posted Sep 10, 2016
Nice hotel. Friendly staff. Clean & quiet room. Close to restaurants and shopping. Close to the interstate.
Comment from Hotel Management
Sep 24, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
2 out of 5
by A verified traveler from Naples

Posted Sep 3, 2016
Maybe once the remodeling is done it will improve, old furniture, poor lighting in bathroom. Stained carpet and they only serve gravy with their biscuits every 5th day, the breakfast needs to be upgraded.
Comment from Hotel Management
Sep 4, 2016 by Dinesh, Hotel Management
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.
3 out of 5
by A verified traveler from New York, NY

Hotel looks nice outside...dissapointing inside :(

Posted Aug 30, 2016
Pros: I liked the pool area and hot tub..they were refreshing..
Cons: Please have the manager and most of the staff trained in customer service.. When you go and stay guests expect to be treated with a friendly manner.
Location: Location was perfect because it was close to my friend's house.
I went for a few nights with my two children and had a very dissappointing experience ... First I called several times prior to my arrival and the day of my arrival to request a crib in my room..when I get to the room there was NO crib..I had a really late check in when I finally go to take a shower there was no shower curtain in my bathroom... I requested one the following day and whe I checked the fridge is was not cooling and I had milk there for my son and snacks for the children that had to be thrown out.. Again requested for them to fix the problem and the manager seemed to be annoyed ALL the time NOT FRIENDLY at all... a new fridge was brought to my room... the room seemed cleaned; however, was FULL OF ANTS!! I was sooo upset I was ready to leave. I just asked the maid for a cleaning spray and she was very nice and offered to clean it herself. I did not want to change rooms because I was with two small kids and I was there just to sleep. We had breakfast every morning and it WAS NOT what I expected. The items offered where store bought and heated :( NOOTHING COOKED.. the eggs had no taste and sausages full of water because they were FROZEN and heated..ugh :( potatoes were hard and dry ... PLEASE STAY SOMEWHERE ELSE :(
Comment from Hotel Management
Sep 4, 2016 by Dinesh, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
5 out of 5
by A verified traveler

nice and clean hotel close to highway

Posted Aug 28, 2016
Pros: good location and good price
nice and clean hotel close to highway. good swimming pool and good for kids having fun.
Comment from Hotel Management
Aug 29, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
2 out of 5
by A verified traveler from lima ohio

hotel storm

Posted Aug 27, 2016
Pros: not much
Cons: work on back up power to last at least 12hrs no light in hall way
Location: casino mall gasstations lot of food plcaes
it wasn't good had some trouble with t.v. rain storm knock all power out. around 1am .back up lighting only stay on for couple hours motel was pitch black after that
Comment from Hotel Management
Aug 29, 2016 by Dinesh, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services and We hope for another opportunity to exceed your expectations.
5 out of 5
by A verified traveler from Chattanooga, TN

Friendly staff and great value.

Posted Aug 20, 2016
Location: Close to many restaurants and stores.
From the moment we walked in the door, the staff was friendly and helpful. Nice spacious suites and a great free hot breakfast!
Comment from Hotel Management
Aug 26, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
by A verified traveler

Posted Aug 7, 2016
Nothing elegant but didn't expect a 5 star hotel. Would stay here again.
Comment from Hotel Management
Aug 26, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by A verified traveler

Great location

Posted Aug 7, 2016
Very convenient location for anyone traveling on the I70. Everything was clean and comfortable, which is just what was needed after a long day on the road.
Comment from Hotel Management
Aug 26, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
by A verified traveler

Posted Aug 6, 2016
Pillows were too flat!!! They the worst I ever slept on!
Comment from Hotel Management
Aug 26, 2016 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!