Ratings based on 542 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Pros: Cleanliness and fast internet
Cons: The breakfast foods, specifically the eggs were terrible.
Location: No clue
Nice hotel. The entryway and check in areas were clean. Our room was clean. The breakfast leaves a lot to be desired. I keep writing because this surrey won't take a short answer. We will see if this is enough verbag.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice convenient near highway.

Posted Mar 17, 2017
Very nice clean and friendly hotel. Good breakfast.
Comment from Hotel Management
Mar 25, 2017 by dinesh, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chillicothe, Oh

Very clean hotel

Posted Mar 14, 2017
The hotel was very clean. Staff was friendly. Also loved the comfortable beds. Very quite in rooms. I never heard anyone walking down the hall or anything. I normally don't sleep well in any hotel because of noise, so that was a big plus for me.
Comment from Hotel Management
Mar 17, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parkersburg, WV

Very nice hotel that is close to many places

Posted Mar 13, 2017
Pros: It was very clean and the staff was very nice.
Cons: Maybe a hotel shuttle that went to some of the nearby attractions. Columbus can be hard to navigate if you are not from that area.
Location: Schottenstein Center (for concerts or OSU b-ball), football stadium, Science Center, Zoo, restaurants, shopping, Target (yay!)
My son and I stayed here for one night when we came to Columbus for a concert. The room was very clean and well stocked (lots of towels, washcloths, extra blankets) and even had a couple of complimentary snacks (bottle of water, Doritos, granola bar). The staff was friendly and the overall feel of the hotel was inviting and homey. The nice part was that we were far enough away from the hustle and bustle of the city but close enough to our venue. Only 15-20 minutes away from the Schottenstein Center.
Comment from Hotel Management
Mar 17, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Akron, OH

Nice and clean hotel, but thin walls.

Posted Feb 14, 2017
Cons: Insulation blown into the walls. I could make out the words the couple next door said during their sexual encounter.
Location: Everything that I needed was less than 3 minutes away. (Gas, food, supplies)
The hotel was clean and nice. The walls were paper thin. I could hear all the graphic and intimate "activities" going on in the room next door.
Comment from Hotel Management
Feb 27, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Posted Feb 1, 2017
We stayed 2 different nights. Very nice place. Close to the casino.
Comment from Hotel Management
Feb 4, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Jan 28, 2017
Hot tub had a strong fishy smell. Walls are pretty thin so you can hear everything in the hall. Staff was decent. Very hard to find from the main road as it shares a lot with another hotel that's directly in front of this one.
Comment from Hotel Management
Mar 1, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice

Posted Jan 26, 2017
nice hotel i will come again soon and i will recommend this hotel to all my friends
Comment from Hotel Management
Jan 27, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to the main highway and shopping

Posted Jan 24, 2017
Stayed for 4 days while visiting my sister. The place was nice and clean.
Comment from Hotel Management
Jan 24, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
2 out of 5
by A verified traveler

Sad Experience for a 3 year old child's Birthday.

Posted Jan 23, 2017
Pros: Nothing
Cons: Seems to family run and none very friendly or nice.
Location: Location was ok.
At check in, lady at counter was rude to our granddaughter and not very accomodating.
Comment from Hotel Management
Jan 26, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Front desk was just said not to hit luggage cart to grandfather and do not jump on it. she may get hurt her self. you was just watching her jumping on luggage cart but did not said word to her. and just to let you know we do not allow party in room and your Room was trash. housekeeper took 2 hours to clean your Room.there was food allover and spilled drink on table and on carpet. we have to shampoo your room. hotel should charge you for that. we work hard to keep our hotel clean but when hotel said something people said we are Rude and not accommodating. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.