Ratings based on 390 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from New York, NY
Short StayPosted Jun 2, 2017
Pros: See above.
Cons: Did not stay long enough.
Location: See above.
Overnight stay and excellent accommodations and I particularly appreciated the Starbucks in the dining area and the variety of the other food that was offered.
by A verified traveler
Worst hotel we have stayed in, in years.Posted Jun 1, 2017
Cons: See comments above. I EXPECT A FULL REFUND OF OUR MONDAY 5/29/2017 STAY!!!!!!
We checked in and were given room 230. We had stipulated a non-smoking room. When we entered 230 my wife almost gagged on the smoke odor. I went to the sliding glass doors and saw a roof top that extended to our right. It was full of water obviously from a recent rain. Floating everywhere were cigarette butts; I would estimate at least 100! I took photos with my cell phone and will send them to whatever contact you want. Then we were moved to room 239. After and hour or so the room became warm and stuffy. I searched all the walls for a thermostat, but there was none. On the left of the old style A/C unit by the window, was a lid that one could open for the controls. I opened it and saw the room temp at 75. Depressing the down arrow to reduce the temp, nothing happened. To the left of the large black letters displaying the 75 were very small white letters. These would increase and decrease when the up/down arrows were depressed, but the unit did nothing. I called the front desk and the young lady who answered said there was a conversion process taking place and some rooms had functional problems. I requested a maintenance person to fix the problem. About 10 minutes later "Shannon" arrived. He was excellent. After an inspection he left the room for a few minutes and then returned. He explained that a lot of people get into the room and drive the temp down way too much. That blows the circuit breaker. He got the A/C working again and I thanked him.
by A verified traveler from columbus ohio
Room too smallPosted May 23, 2017
Room reservation. Was for 3 adults. Way too small and cramped, especially for the price. Woke me up tapping on door with a pen before 8 am to clean on checkout day. Won t go back
for Everyoneby A verified traveler
Nice hotel close to airportPosted May 18, 2017
Excellent front desk staff and if I remember the name correctly to Eric who made sure I took a cab from airport as the shuttle was delayed and offered to pay for the taxi. Service was excellent
for Everyoneby A verified traveler from Columbus, OH
Posted May 3, 2017
The room air conditioner kept me up all night. Everything else seemed to be fine, but probably won't stay there again because of the air conditioner.
for Everyoneby A verified traveler from florida
Good accommodation near airportPosted Apr 1, 2017
Clean quiet quick check in shuttle convenient to airport commodius facility and room
Very Happy!Posted Mar 16, 2017 on Hotels
I really enjoyed my stay here. The hotel is very clean and nicely decorated. The staff was very friendly and the location was central to the other areas of Columbus that we wanted to visit. The fire pit out back was a nice touch. I will stay here again the next time I visit Columbus.
by A verified traveler
Posted Mar 12, 2017 on Hotels
It was just a quick overnight stay because we werePosted Mar 7, 2017 on Hotels
It was just a quick overnight stay because we were there for a convention
Posted Mar 4, 2017 on Hotels