Ratings based on 518 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Boston, MA

Nice hotel. EXCEPTIONAL BREAKFAST BUFFET!!

Posted Aug 30, 2016
We came in very late and they did not have the rollaway bed ready as promised. But they gave us breakfast buffet tickets and it was the best breakfast I have had in a very long time. Way beyond our expectations. With three teenage boys, good food always goes over well!
4 out of 5
by A verified traveler from canton,oh

Friendly staff, ok room

Posted Aug 29, 2016
The hotel room was a little dated, some marks on the wall and wallpaper peeling a bit, if you can live with that the stay was great. Definitely pay the extra $7 for the breakfast, it's incredible. The pool was ok, 6 ft in middle and 4 ft on side, no steps, just one ladder, kind of a bummer.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Hi, Becca! Thank you for your candid feedback. I will definitely share your comments with our team. We will improve the imperfections; however, we will celebrate the value you found in our breakfast offerings! Best wishes, Stephen H General Manager
5 out of 5
by A verified traveler from kaukauna wi

Great hotel

Posted Aug 27, 2016
Pros: Comfortable bed, very quite.
Cons: .Nothing
Location: We went to the zoo, only minutes away.
The room was clean, beds were very comfortable. Breakfast buffet was excellent. Staff very outgoing and friendly.
Comment from Hotel Management
Aug 28, 2016 by General Manager, Hotel Management
Hi, Sue! Thank you for your feedback! I am so glad to hear our team delivered upon your expectations and then some. This is what we try so hard to do for each of our guests. Come back soon! Best wishes, Stephen H General Manager
4 out of 5
by A verified traveler from Warren , Ohio

Nice, close to Zoo

Posted Aug 23, 2016
Pros: Overall mostly nice hotel
Cons: Most things look new until you sit down in places an see the things that should be new looking and would without great cost
Location: location was perfect to eat out and go to Zoo
Most Things were ok, but Fridge was lukewarm at most, programmable Hvac was changing between warm and cold air, now we have Flu-like Symptoms. Overall nice Hotel, but a few things need to be tweeked.Was
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Hi, Anonymous! I appreciate your candid feedback from your recent stay with us. I am sorry that we fell short in a few areas for you; however, I assure you that I will take your comments and work to improve the overall experience that we deliver to our guests. I hope to be able to host you again soon! Best wishes, Stephen H
4 out of 5
by A verified traveler from Medina, OH

Nice hotel good location

Posted Aug 22, 2016
The hotel was a bit dated but the price was very reasonable and the overall experience was good
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Hi there, Diana! Thank you for taking your time to provide us your feedback! You are correct that the property is a bit older (40+ years), so the outward appearance can be a little deceiving. I am very happy to hear that you enjoyed your experience with us and that we provided you a good value for your dollars spent. Looking forward to your next trip to the area, Stephen H
5 out of 5
by A verified traveler from Maryland

I will stay us this hotel every time I am in town

Posted Aug 22, 2016
Pros: Everything
Cons: Everything was great!
Location: I was in town for my daughter's college move in
Everything was great. I didn't have any bad experiences.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Hey there, Star! I am so glad to hear that you enjoyed your stay with us. We try our best to deliver a problem-free experience for our guests so they can focus on the reason for their travel. Hopefully we'll see you again at the end of the term! Cheers, Stephen H
5 out of 5
by A verified traveler from Detroit, MI

Nice hotel

Posted Aug 22, 2016
It was a nice hotel, very clean. We enjoyed our stay and it had everything we needed. Close to Columbus and downtown Dublin which was convenient. Good area and felt safe.
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Fantastic, Justice! I am so glad you enjoyed your experience with us! Your perception of the area is quite accurate. Dublin is a very safe place. We would love to host you again on your next trip to the area! Best wishes, Stephen H
3 out of 5
by A verified traveler

Typical suburban hotel with above average food

Posted Aug 22, 2016
Pros: Convenient
Cons: The fire alarm system went off at 10:30 PM for no real reason and it was disrupting to our sleep.
Location: We spent the majority of our time downtown Columbus at Nationwide Arena.
The hotel was fine. Parking was close and our room was desirable on the 3rd floor. We upgraded to the breakfast price and I highly recommend it. It ended up costing around an additional $5 per person per night and it was very good. It would have cost $12.50 per person if purchased there. Just note that it changes in selection from day to day, so if there's something you want to try, get it that day. The room was very large and relatively clean, however the door stuck on the bathroom and it was hard to get out. The bed wasn't uncomfortable but it wasn't extremely comfortable either. I like a super plush bed and it was a bit on the firmer side. There were no USB outlets in the room, which I could have used.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Hi, Anonymous! Thank you for your review! We appreciate your kind comments directed toward our Food and Beverage offerings. We work very hard to provide value for our guests. I am very happy to hear you found this in our breakfast price package. We are looking into USB outlet solutions for our guest rooms. Hopefully we can include implement this very soon. Best wishes, Stephen H General Manager
4 out of 5
by A verified traveler from Ashtabula OH

Very clean nice hotel close to the freeway!

Posted Aug 22, 2016
Pros: Location!
Cons: Addition of a Hot tub?
Location: Very close to all things Columbus!
Easy to get to, easy to get around, clean room and nice amenities!
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Hi, Keith! Thank you for your feedback from your recent stay! I am very happy to hear that overall your experience with us great. I hope to be able to serve you again soon! Best wishes, Stephen H
3 out of 5
by A verified traveler from kentucky

needs updating and expensive for what you get

Posted Aug 18, 2016
Pros: The location and front desk staff, the room was ok
Cons: The price was very high compared to the quality of the rooms at surrounding hotels with less cost. It is a dated facility. The bar is an after-though
The front desk staff were very helpful. The room spacious and clean. The air conditioning was malfunctioning and had a hard time cooling the room. The service in the bar was poor, had to wait many times for a drink as the bartender was no where to be found. The hotel really needs updating. The exterior had several areas where the exterior finish was rotten from water damage.