Hallways we're pretty gross and carpet was coming up. Door to room was difficult to open. Both the sink and showers did not drain well and would fill up with water while trying to shower. The cost of the room was not reflective of the hotel.
Comment from Hotel Management
Nov 10, 2016 by Dirk Bengel, Hotel Management
Thank you for taking the time to share your review. We would like to apologize for the overall dissatisfaction you had experienced. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations.Your feedback is of great importance to us and allows us to monitor and improve our service continually. We look forward to hosting you again!
Dirk Bengel, General Manager
Crowne Plaza Columbus Downtown