Ratings based on 234 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Nov 13, 2017
Nice place, kind people. Warm cookies were awesome. Very considerate and accommodating
2 out of 5
by A verified traveler

Posted Nov 12, 2017
Cons: Outlet covers were missing, stains on the rug, we had one bath towel for two people , the mattress on the pullout sofa was worn and no blanket.
The hotel was sold out and we were happy to get a room, however we were surprised as we entered the room that it was listed as a double room to find that it had one double bed and a pull out sofa bed. We overpaid for what we were sold and the condition of the room was at best a one star. Outlet covers were missing, stains on the rug, the pullout sofa mattress was worn and flat, housekeeping had provided sheets for the pull out sofa, but they were out of blankets. We had one bath towel to share. We were also disappointed to see that the air was not central but a window box. This hotel is at best a two star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sandy Springs,GA

Posted Oct 30, 2017
Nice location a little pricey for Columbus. I would have expected more for the price
5 out of 5
by A verified traveler from Nashville, TN

Every staff member smiled & said hello

Posted Sep 4, 2017
Pros: Most everything.
Cons: Room temperature was a bit challenging to keep consistent.
Location: Was there for work, however, plenty of options for dining.
Work trip which required overnight work. Most days were conference calls in my room, I left my room to allow housekeeping to clean. The young lady who cleaned then let me know my room was clean if I wanted to return. THE GYM IS ACCESSIBLE 24 hours with key card. Why don't ALL hotels do this?Everything was wonderful. Clean, updated, FAST in room dining service.
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus ga

Broken

Posted Sep 2, 2017
The Internet sucks, the air conditioner didn't work, the fridge raider was broken, the wall outlets were super loose, I'm not sure why every hotel is having handicap showers from here on out, so when I took a shower water ran all over the bathroom floor.
4 out of 5
by A verified traveler

Posted Jul 3, 2017 on Hotels
Excellent staff! Everyone was very friendly and accommodating.
4 out of 5
by A verified traveler

Comfy hotel

Posted Jun 24, 2017 on Hotels
Had a nice stay.
5 out of 5
by jessica

Posted Jun 12, 2017 on Hotels
Very friendly and helpful staff, room very clean.
4 out of 5
by John

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
4 out of 5
by Christel

This traveler left a rating score only Posted May 31, 2017 on Hotels