Ratings based on 579 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Extremely thoughtful staff

Posted Aug 18, 2016
Whe this is a straightforward business hotel, the staff makes you think you're staying at The Riitz in Paris -- except they're much nicer! I would definitely recommend it, especially for an extended stay
Comment from Hotel Management
Aug 23, 2016 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
4 out of 5
by A verified traveler from Jackson, Ohio

Nice hotel but very pricey!

Posted Jun 30, 2016
I thought hotel was nice but not s great location for anything other than the airport so I felt $165 a night was too high.
Comment from Hotel Management
Jul 19, 2016 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.
4 out of 5
by A verified traveler from Sac, CA

nice but needs to fix a few things

Posted Jun 23, 2016
Pros: large rooms w/ all amenities. good breakfast.
Cons: see above
nice place but loose hairs on comforter disturbing. airport shuttle not dependable but manager called & paid for taxi. very close to airport
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thank you Paul for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for providing us with feedback from your visit. We would like to apologize for the condition of the comforter that you encountered. We have shared your feedback with our Housekeeping team and we will address promptly. We look forward to welcoming you back to our hotel the next time you visit Columbus.
4 out of 5
by A verified traveler from Reynoldsburg, Ohio

Nice hotel...

Posted Jun 20, 2016
We had a really nice time staying there. Nice walk-in shower and amenities. Only thing is, the TV in the bedroom didn't work and the TV in the main room had very limited channels with no guide, not good. But everything else was good. I would stay there again.
Comment from Hotel Management
Jun 27, 2016 by Embassy Suites Cols AP Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We would like to apologize for the TV issues that you encountered. We have resolved this issue and we look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
by Natalie

Posted May 26, 2016 on Hotels
Comment from Hotel Management
by Brian, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience with us. We look forward to your next visit.
3 out of 5
by Dakota from Michigan

Bad service

Posted May 25, 2016 on Hotels
I had a big issue trying to check in. I would have not stayed their if anything else was available. They tried to charge me a different price from what my booking said. It was not a bad stay but the service sucked!
Comment from Hotel Management
by Brian, Hotel Management
Thank you Dakota for staying at the Embassy Suites by Hilton - Columbus Airport location. We would like to apologize for any issues that you encountered at check in. We would also like to apologize for the lack of outstanding guest service. We would be happy to discuss any issues with you if you would like. Thank you for staying with the Hilton Family of Hotels.
5 out of 5
by Gregory

Posted May 24, 2016 on Hotels
Best complimentary breakfast I ever had.
Comment from Hotel Management
by Brian, Hotel Management
Thank you Gregory for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share feedback from your visit. We are very happy to hear you found the overall hotel, service and breakfast to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
by WILLIAM

Posted May 24, 2016 on Hotels
The gentleman at front desk was very informative, and friendly, we had issues with safe in room and immediately sent someone to fix, he was very friendly as well. It was very nice, food was good in the little café/bar area. I would stay again. Didn't use pool but it appeared to be a nice area also.
Comment from Hotel Management
by Brian, Hotel Management
Thank you William for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your feedback with us. We are delighted to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to Columbus.
5 out of 5
by David

Posted May 17, 2016 on Hotels
Comment from Hotel Management
by Brian, Hotel Management
Thank you David for staying at the Embassy Suites by Hilton - Columbus Airport location. We are so happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to Columbus.
5 out of 5
by Eric from Akron Ohio

Will continue to stay here!

Posted May 16, 2016 on Hotels
Good
Comment from Hotel Management
by Brian, Hotel Management
Thank you Eric for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.