Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Jackson, Ohio

Nice hotel but very pricey!

Posted Jun 30, 2016
I thought hotel was nice but not s great location for anything other than the airport so I felt $165 a night was too high.
Comment from Hotel Management
Jul 19, 2016 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.
4 out of 5
by A verified traveler from Sac, CA

nice but needs to fix a few things

Posted Jun 23, 2016
Pros: large rooms w/ all amenities. good breakfast.
Cons: see above
nice place but loose hairs on comforter disturbing. airport shuttle not dependable but manager called & paid for taxi. very close to airport
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thank you Paul for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for providing us with feedback from your visit. We would like to apologize for the condition of the comforter that you encountered. We have shared your feedback with our Housekeeping team and we will address promptly. We look forward to welcoming you back to our hotel the next time you visit Columbus.
4 out of 5
by A verified traveler from Reynoldsburg, Ohio

Nice hotel...

Posted Jun 20, 2016
We had a really nice time staying there. Nice walk-in shower and amenities. Only thing is, the TV in the bedroom didn't work and the TV in the main room had very limited channels with no guide, not good. But everything else was good. I would stay there again.
Comment from Hotel Management
Jun 27, 2016 by Embassy Suites Cols AP Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We would like to apologize for the TV issues that you encountered. We have resolved this issue and we look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
by A verified traveler from Brick, NJ

Nice, clean, and free breakfast.

Posted Apr 27, 2016
Pros: Hotel was nice, and clean, and a great free breakfast, and cocktails.
Hotel was nice, and no problems checking in. Embassy's offer free breakfast, and cocktails, and are always comfortable.
Comment from Hotel Management
Apr 28, 2016 by Embassy Team, Hotel Management
Thank you Tom for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your feedback with us. We are happy to hear you found the overall hotel and service to your liking. We look forward to your next trip to Columbus.
5 out of 5
by A verified traveler

Dance Competition Weekend

Posted Apr 26, 2016 on Hotels
Price, location and free made to order breakfast!
Comment from Hotel Management
Jul 2, 2016 by Brian, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
by Charles Randall from Albuquerque

Very nice hotel near Columbus airport

Posted Apr 19, 2016 on Hotels
Speedy check-in. Very nice room. Convenient airport shuttle. I did not get free WiFi on hotels.com booking, even though I am an HHonors member.
Comment from Hotel Management
Jul 2, 2016 by Brian, Hotel Management
Thank you Charles for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your positive feedback. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
1 out of 5
by Jill D from Clymer

Very Unhappy!

Posted Apr 19, 2016 on Hotels
I would not stay here again or recommend a friend stay here. First of all it was very misleading as to what was in the room as far as beds! Definitely not what I expected! I called for extra towels bc there was 5 of us and the room was only stocked for 3. We needed an extra blanket and pillow also and we had to go down from the 4th floor and get it ourself because they wouldn't bring it to us! Breakfast was supposed to be served at 7 and it wasn't ready until 7:30. When you're on a time schedule you expect things to be ready when there supposed to be!
Comment from Hotel Management
Jul 2, 2016 by Brian, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry for that you were unhappy with your stay. We will take your comments under consideration as we continually work to improve our guest experience. We will address these issues promptly. We thank you for staying with the Hilton Family of Hotels.
5 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Brian, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you visit Columbus.
5 out of 5
by A verified traveler

Posted Apr 17, 2016 on Hotels
Wonderful
Comment from Hotel Management
Jun 25, 2016 by Brian, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
by Kerry

Posted Apr 13, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Brian, Hotel Management
Thank you Kerry for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your positive feedback. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.