Ratings based on 165 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus

Nice hotel

Posted Jan 16, 2017
Hotel was nice, staff was nice. We had six in reservations and had 2 sets of towels and coffee cups in our room. Buffet was nice, but there was not enough beverages for the amount of guests (they were continuously running out of coffee). I would still recommend, but would hope those things would be fixed in the future.
Comment from Hotel Management
Jan 17, 2017 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We would like to sincerely apologize for the issues that you encountered with breakfast. We will share your feedback with the F&B Team and address and correct these issues promptly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Room clean, could use more chairs to sit in other than the bed
Comment from Hotel Management
Jan 17, 2017 by Embassy Suites Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from wv

Top class hotel

Posted Dec 24, 2016
Thoroughly enjoyed my weekend here. Everything was superb: room size, convenience, breakfast, cleanliness, pool. Couldn't ask for more. This was truly a home away from home.
Comment from Hotel Management
Dec 27, 2016 by Embassy Team, Hotel Management
Thank you Callie for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from DC/MD/VA

Top Notch customer service!

Posted Dec 19, 2016
Received excellent customer service at reception and departure (Tonya Harris). Exquisite hotel, will definitely stay again when visiting Columbus!
Comment from Hotel Management
Dec 20, 2016 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are delighted to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the next time you visit Columbus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Dec 3, 2016
I don't have much to say but this hotel was great on all aspects . I would stay again definitely
Comment from Hotel Management
Dec 6, 2016 by The Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the next time you visit Columbus.
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston wv

Very convenient for the airport Close to Easton

Posted Nov 28, 2016
No problem for checking in and out Requested a late check out and the front desk was very helpful and accommodating
Comment from Hotel Management
Nov 28, 2016 by Embassy Team, Hotel Management
Thank you Ahmed for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
1 out of 5
by A verified traveler

noise above room

Posted Nov 21, 2016
Pros: it seemed nice I wiah we could have taken advantage and enjoyed ourselfs
Cons: we found out that this was all perpetrated by unsupervised children ages 7 to 9 I think all your guests should be required to supervise their childre
Location: don't know it wasn't the kind of trip to sight see
my experience was horrible, It all started about 1 hour after we arrived there was banging and pounding and foot stomping in the room above us. I called to the front desk to find out if there was construction going on they said no. They said they would call the room to settle things down, It did get some what toned down but we had to leave to our destination so I don't know if it ever ended. We returned about 10;30 to more of the same after about an hour when we wanted to sleep I called the front desk again I was told they would take care of it. things were quite enough for us to get to sleep only to be awoken at 1;30 to thinking bombs were going off I called the desk again but things did not settle until almost 2;30 by the time we tossed and turned it was 3;30 and got some sleep only to be awoken at 7:10 to more of the same I will tell you I don't know how that room could not have been destroyed all we could think of was to get out of there, also I never received a receipt !!!!
Comment from Hotel Management
Nov 29, 2016 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback and would like to sincerely apologize for the noise that you encountered during your visit. We will address this issue with our security team and correct promptly. We thank you for staying with the Hilton Family of Hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 21, 2016
Quick check-in. Room was clean and bed was very comfortable. Would stay again.
Comment from Hotel Management
Nov 21, 2016 by Embassy Team, Hotel Management
Thank you Charlie for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel the next time you travel to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh

great stay

Posted Nov 7, 2016
room comfortable- large great location breakfast fantastic!
Comment from Hotel Management
Nov 8, 2016 by Embassy Team, Hotel Management
Thank you Kim for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Extremely thoughtful staff

Posted Aug 18, 2016
Whe this is a straightforward business hotel, the staff makes you think you're staying at The Riitz in Paris -- except they're much nicer! I would definitely recommend it, especially for an extended stay
Comment from Hotel Management
Aug 23, 2016 by Embassy Team, Hotel Management
Thank you for staying at the Embassy Suites by Hilton - Columbus Airport location. We would also like to thank you for taking a moment to share your experience. We are happy to hear you found the overall hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.