Awful - run away - DO NOT STAY!!!!!!
Posted Jul 18, 2016 on Hotels
Awful - my stay lasted about 20 minutes. Called that morning to request early check-in. Arrived and walked into a place under major construction, gravel floors, dust and dirt everywhere, complete and utter lack of customer service or respect for customers. I was one of several customers who had no idea of the construction, as the staff assumed - if we show up and when there's no rooms else where - we'll be forced to stay. The cost of the renovation had to be several millions of dollars - so Corporate HQ had to know about it - from the lack of common sense or ability to understand and expect that customers would be taken back when they arrived to find the state of the place, it makes me think that Corp. HQ did not give a Sh#t either - it was clear that the staff onsite did not!