Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
70% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ohio

Close to shopping

Posted Dec 5, 2016
The staff were wonderful & very friendly. They were extremely accommodating, which made the stay even nicer. The rooms were clean & it's very close to shopping & good restaurants.
4 out of 5
by A verified traveler from US

Reasonably Priced Suites

Posted Nov 29, 2016
Pros: Proximity to everything in the Columbus area.
Cons: More staff on duty. I was told I had to come to front desk for needed items or wait until staff was not busy.
Location: Polaris Mall and surrounding shopping plazas and restaurants were within walking distance.
Accommodations were very nice but we had to request everything, such as extra bedding for the sofa bed, dishes/supplies for the kitchen and the suite was never cleaned. Maybe I was to request that, too.
4 out of 5
by A verified traveler from US

clean and comfortable

Posted Nov 21, 2016
Pros: location , cleanliness, updated,
Cons: the room bed arrangement was tight, shower head way to small, no regular creamer st coffee bar, and frequently out of coffee
Location: tons of things to do and superb selection of restaraunts.
the hotel was super clean, updated and a good location. the attendant at the front desk, geralanda was extremely helpful when I wanted to cancel one night stay through Expedia . you have an awesome employee with her.
Comment from Hotel Management
Nov 22, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that our convenient location was beneficial during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
by A verified traveler from Olmsted Twp, United States of America

Convenient

Posted Nov 18, 2016
This hotel was very convenient - close to the highways and Mapfre Stadium.
Comment from Hotel Management
Nov 22, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. It is good to know you valued our close our location is to the stadium as well as the highway. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
3 out of 5
by A verified traveler from Canfield, Ohio

Posted Nov 11, 2016
Pros: The size of the room was awesome.
Cons: My room had a funny order to it, didn't feel like the room was clean/well taken care of, no room service.
I was in Columbus for my fall internship conference. I needed somewhere to stay the during my conference and decided to stay at this hotel because of the cost and location. I will never stay at this hotel again for my room had a funny oder to it, the room felt dirty, room service never came, they only providedo pre-packaged muffins for breakfast, my bed was hard, and the pillows were flat.
4 out of 5
by A verified traveler from US

Posted Nov 9, 2016
Cons: The room needed to be vacuumed. A trash can needs to be placed in the living room. The only one we could find was in the bathroom.
Location: Great for convenient shopping and access to 71.
The room needed to be vacuumed and more rubbish cans available. I couldn't find any except in the bathroom.
Comment from Hotel Management
Nov 22, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. Please accept my apology for the cleanliness issue in your room. Our housekeeping staff has been addressed to fix the issues and to double check rooms. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 out of 5
by A verified traveler

Overall unsatisfied

Posted Nov 1, 2016
Pros: Not much
Cons: Overall - everything. Breakfast in the morning are terrible.
Location: Good location easy access to everything
No towels in room, overall room condition ok. Bathroom dirty, hair in shower.
3 out of 5
by A verified traveler

Gute Lage

Posted Oct 20, 2016
Pros: gute Lage, gutes Umfeld, gute Unterstützung bei der Nutzung öffentlicher Verkehrsmittel - Busverbindungen und Fahrpläne wurden rausgesucht und ausgedruckt; Küche und Kühlschrank ; viele Einkaufsmöglichkeiten und Restaurants in der Nähe. Verkehrsanbindung mit öffentlichen Verkehrsmitteln zur City möglich ca. 1,5h
Cons: Das Frühstück war typisch amerikanisch. Allerdings haben wir übersehen, dass nicht ausdrücklich "kontinental" dabeistand.
Location: Viele Einkaufsmöglichkeiten und Restaurants in der Nähe. Verkehrsanbindung mit öffentlichen Verkehrsmitteln zur City möglich ca. 1,5h
4 out of 5
by A verified traveler from Ontario NY

Posted Oct 16, 2016
Hotel was easy to find and right off the interstate. Good location for a quick overnight.
Comment from Hotel Management
Oct 18, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. I'm glad that our hotel was east to find for you overnight stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
by A verified traveler

Cheap stay in Columbus

Posted Sep 21, 2016
Decent hotel, nice and clean, very budget friendly. Close to Polaris Mall.
Comment from Hotel Management
Sep 28, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am pleased to see you enjoyed your accommodations, our affordable rates, and our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.