Posted Oct 10, 2016 on Hotels
Over booked, then split my family up into two separate rooms without calling to let me know of issue. Theyou gave me a free night stay, which I will use , just not at this location
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your reservation was changed with out contacting you or giving any notice prior to check in. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.