Ratings based on 157 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice!

Posted May 7, 2017
On our way to the Kentucky Derby. Would definitely stay again!
Comment from Hotel Management
May 8, 2017 by Front Office Manager, Hotel Management
We always have so much fun Derby weekend! We are so happy you enjoyed your stay and we would love to have you back next year! (or sooner if you are in the area!!!)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to highway. Noisy.

Posted Apr 16, 2017
Very nice hotel. Convient to highway. However, the road noise was an issue. Great breakfast, could use second waffle maker.
Comment from Hotel Management
Apr 18, 2017 by Front Office Manager, Hotel Management
Thank you for the great review! We will definitely consider getting a second waffle maker, but with all the options I'm not sure where we would put it! We are happy you enjoyed your stay and hope you stay with us again soon!
4 out of 5
by A verified traveler

Posted Mar 2, 2017 on Hotels
Overnight stay for funeral. Had what we needed. Pool was good for my daughter to have a good break from what was going on; jets in hot tub were not great but water still felt good. Clean, comfy. Good staff. No big issues.
Comment from Hotel Management
Apr 18, 2017
We are happy you enjoyed your stay especially under the circumstances. We are sorry for your loss but hope to see you again if you are ever in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Good stay, will try to return in the future.

Posted Feb 15, 2017 on Orbitz
Pros: Friendly staff, quiet, comfortable bed
Location: Good food, variety of choices
Friendly staff, good breakfast, clean facility, comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent choice for just off interstate,

Posted Feb 4, 2017
Pros: quite,clean
Cons: price was steep for a weeknight more like a 79.00 room
The staff was very helpfull when we arrived that evening ,the morning desk clerk did keep looking at us like we did not belong
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...great staff.

Posted Jan 22, 2017
I'm usually someone who prefers the Hampton Inn but since this one had a checkout time an hour later than Hampton and we were getting in late we picked this one. We stayed in the renovated part and it was nice! The beds are memory foam with memory foam pillows and was amazing to sleep in. It looked like most of the carpet and bathroom tile was new but some of the furniture still appeared to be outdated. Overall it was a clean and comfortable place to stay for the night and the staff was amazing! Would book again if needed.
Comment from Hotel Management
Jan 25, 2017 by Tricia Stuart, Hotel Management
Thank you so much for taking the time to give us such a great review!!! Our goal this year is to go from "good" to "great" and our renovation should help us get there!!! Please come back and rate our progress!!
5 out of 5
by Stacy

Convenient and clean hotel

Posted Jan 13, 2017 on Hotels
This hotel was great! It was nice and clean and the breakfast was unparalleled! The check in service with Justin was very smooth and super easy and convenient.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for such a great review!!! I am thrilled when one of my staff members is impressive enough for a guest to remember their name!! Kudos to Justin!! Please come back and rate us again...we are trying to improve every single day!!
3 out of 5
by Kevin

Messy and dirty

Posted Jan 13, 2017 on Hotels
Doing renovations on the 3rd floor, which is where we were put. Everything felt dirty and unfinished.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Yep...renovations are always a challenge especially when we need the rooms on half of the floor where the other half is disheveled!! I hope your overnight room was clean and tidy as well as the elevator, lobby, breakfast area, pool area etc. Please come back and rate us again when renovation is complete in May!!
4 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Need a better hot tub/jacuzzi

Posted Jan 9, 2017
Jacuzzi was not working correctly. Needs a better working one. I don't and that continental breakfast was great
Comment from Hotel Management
Jan 31, 2017 by Front Office Manager, Hotel Management
I apologize for the hot tub. It seems to work when it wants to. I am very happy to see you enjoyed our breakfast! We would love to have you back anytime.
5 out of 5
by Alan

Clean and comfortable

Posted Dec 29, 2016 on Hotels
Room was clean and comfortable
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for such a great review! We love those perfect scores, and they are always appreciated!