Free daily self-serve breakfast
Check availability

Reviews of Hampton Inn Columbus-West

2.5 out of 5
Hampton Inn Columbus-West
5625 Trabue Rd, Columbus, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 398 reviews" "
Rating 8 - Good. 133 out of 398 reviews" "
Rating 6 - Okay. 28 out of 398 reviews" "
Rating 4 - Poor. 14 out of 398 reviews" "
Rating 2 - Terrible. 15 out of 398 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean staff at front desk is friendly and willing to help
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and it worked for us!
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, the breakfast was delicious! The elevator is under maintenance until July, the staff asked us if Expedia made us aware of that as soon as we checked in.
Stayed 1 night in Mar 2024

10/10 Excellent

Jason E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and a very appropriate free breakfast to go along with the stay. Would stay there again!
Stayed 1 night in Feb 2024

10/10 Excellent

BRIDGETTE, Stevensville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept property. Check-in was quick as was check-out. Pool was a little too chilly for a heated pool. Breakfast was decent. Nice touch was the personalized greeting on the TV when we got into our room. Definitely would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Sheryl, Anderson

Liked: Cleanliness
Elevator was out of order. Found out upon checkin so too late to switch to another hotel. I had a fair amount of things I could not leave in car overnight so disappointing to have to haul it up the stairs when I was exhausted. Check in clerk didn’t offer an apology, just “the stairs at that end of the hall are closest to your room.”
Stayed 1 night in Feb 2024

8/10 Good

Carla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Not too busy. Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Luis, Ceiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed clean and well taken care off.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Hampton Inn was great. Expedia not so great. I will never use Expedia again. I couldn't get any customer service to get a confirmation number to give to the receptionist. I couldn't get customer sevice from Expedia to get a refund. I ended up paying for the hotel room twice. Once to Expedia and again to the hotel. Expedia SUCKS.
Stayed 1 night in Dec 2023

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean staff very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Shower faucet was about to fall off. Room was clean and staff very friendly.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was noisy at the night time with kids running up an down the hallways verses being in thrones with parents
Stayed 2 nights in Oct 2023

10/10 Excellent

Latisha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk clerk was professional, polite, and quick with check in process
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
A bit outdated, but nice helpful staff and clean room
Stayed 1 night in Aug 2023

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff fresh coffee in the lobby
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The hotel was very clean and the staff was very nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy stay! Enoyed our quick weekend along with our little dog.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the appearance of the the place was nice. It is close to dinning areas and the casino. I would recommend the Hampton for others and will continue to stay here for my outings and vacations. I enjoyed it. The breakfast was good also.
Stayed 1 night in Sep 2023

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Effie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive and the room was lovely. Liked the welcome screen on the tv.
Stayed 1 night in Aug 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Bill

Traveled with group
Disliked: Cleanliness
It had mold in lights and the bathtub was peeling and had black stuff all over it, towels had other peoples hair in the towels
Stayed 1 night in Aug 2023

8/10 Good

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the breakfast is decent
Stayed 1 night in Aug 2023

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness
Smelled moldy and cigarette smoke. Desk was very dusty and toilet paper in toilet on arrival. Rug very damp Need other options for breakfast other than nasty over cooked sausage and powdered eggs.
Stayed 1 night in Aug 2023

10/10 Excellent

Amy Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was impressive. Beds and pillows were so comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Travis

Stayed 1 night in Jul 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Mark, Humansville

Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth, London

Traveled with family
We had 2 rooms. One room was very quiet. Liked how convenient it was to shopping and variety of restaurants. One room was next to the ice machine and air conditioning was not working. Not much variety at breakfast and the "hot" portion was lukewarm.
Stayed 2 nights in Jul 2023

8/10 Good

Emma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine just they didnot provide a clean towels to used the second day even without requesting those and they didnot pick the used ones.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and nice facilities
Stayed 1 night in Jun 2023

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and clean, the breakfast buffet was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Daisy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great and the breakfast was delicious, lots of options, pool was relaxing, defently recommended.
Stayed 1 night in Jun 2023

10/10 Excellent

Josette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in lobby and room. Comfortable bed. Polite staff!!!!!! Good breakfast!
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property both inside and out! Nice parking lot, warm lobby, clean elevators. The receptionist was nice, everyone took good care of us. Room smelled nice, was very clean! Nice and dark at night, but there was a cool night light type light above the desk, my kids liked that. The beds were somewhat uncomfortable. Our neighbors were a bit loud. Breakfast was great! Sausage/omelet/potatoes/waffles/fruit/etc.
Stayed 1 night in Apr 2023

2/10 Terrible

Moghniuddin

Stayed 1 night in Apr 2023

10/10 Excellent

Eric, Linwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Kristy, SANDUSKY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to off the highway. Staff was very nice and hotel was very clean.
Stayed 1 night in Apr 2023

6/10 Okay

Brian

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms in our floor were smoking marijuana. It was so bad, the smoke and smell were filteri g into the hallway and our room. There was so much smoke, that the fire alarm went off. The staff did nothing to calm the fears of hotel guests. No appologies for the disgusting odor inbthe hallway ir our room. Will not stay here again

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Andre

Stayed 1 night in Mar 2023