Horrible place to stay
Posted May 16, 2016 on Hotels
Well we arrived and needed a pack and play and she said she could bring it up- well that never happened. When we returned to the room a few hours later it was really hot in there. I called and AC guy came. He fixed it. After he left my son went to get in the shower and slipped and fell, nothing broke but cut his foot- when I went to get in the shower I didn't see that 'low clearance' sign and scraped my head. Upon getting the cloths out of the closet area the bathroom door slide and slammed finger in the jamb.
We left, aggravated to return that night to a hot room... Still no pack and play and I called the desk and like pulling teeth the lady finally brought it up. We slept with a cranky 1 yr old. The next morning we woke up, hot, showered and left. When we returned the room still had no air....called and requested a new room and was told 'we will send air guy back' and ignored our request. We left again to go to wedding.... Got back and still no air. Called and requested new room again and was told 'sorry we are full'
The air guy came in at 930- told me 'there's wires in that box on there that keep coming out, if it turns off put the wires in'
Look, I get it, stuff happens. This was a horrible stay. I am not an air guy, when I pay for a room at your price, and get bad service, it doesn't make me happy!!!