Too many problems
Posted Oct 2, 2016
The a/c cover was falling off when we checked in, exposed wiring. Front desk said it was fine and she didn't have any other rooms. There were 3 cars in the parking lot. Hotel was NOT full she could have given us a different room. Water leak in the bathroom ceiling soaked the towels. Smoke alarm went off when the room temperature was raised to 73.
My daughter spilled a cup of tea in the lobby, 3 employees ignored it and left us to clean it up.
Customer service was non existent even at check out. Just so disappointing.
The next 5 years of visits to Starkville will be at a different hotel.