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Reviews of Hampton Inn & Suites Columbus Polaris

2.5 out of 5
Hampton Inn & Suites Columbus Polaris
8411 Pulsar Pl, Columbus, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1000 reviews" "
Rating 8 - Good. 257 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice location. Horrible parking. More spaces are needed. Each time we had to enter the room, it took over 7 times to get the card to work. Frustrating to say the least. Nice and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

8/10 Good

sabrania

Traveled with partner
Liked: Staff & service, amenities
Management was responsive when we reported an issue with room. Our room had ants in kitchen. No maintenance personnel that night. The following day, manager moved us to another room and comp us one free day.
Stayed 3 nights in Mar 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little outdated but it was good for our short one night stay in Columbus.
Stayed 1 night in Mar 2024

10/10 Excellent

Breanna

Stayed 2 nights in Mar 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

George

Traveled with partner
Liked: Amenities
Great location, convenient to weekend activities. Accommodations exactly what we needed, not too little, not too much.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deeann, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Breakfast provided. Room neat & clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Erin, Piqua

Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff. Nice variety offered for breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024

10/10 Excellent

reginald, cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location and pool staff was great and free breakfast was nice
Stayed 2 nights in Feb 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Beth

Stayed 1 night in Feb 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Like new.
Stayed 1 night in Feb 2024

8/10 Good

Joseph W

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that was at the front counter when we checked in was fabulous! Very friendly and informative.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph G

Stayed 1 night in Feb 2024

10/10 Excellent

Kellie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast bar was great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Shawn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J-rod was very pleasant to deal with, nice property, clean, nice rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Tefetawit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the bed how comfortable it is the only thing I didn’t like was I booked the biggest two queen room they have, but they give me the small one which I was really disappointed. The guy that was at the front desk wasn’t even friendly when I was trying to explain, he said that’s all the biggest they had and then I’ve been there couple times so I know how the rooms are. I did had a big room before and then I pacifically purchase a bigger room at that time of my stay. He didn’t want to help me out to get what I request , so that was very frustrating. Other than that it was nice.

10/10 Excellent

Maizee, Caldwell

Stayed 2 nights in Feb 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2024

8/10 Good

Russell

Traveled with partner
The AC unit made a lot of noise when it would come on.
Stayed 1 night in Jan 2024

6/10 Okay

Chris

Stayed 2 nights in Jan 2024

10/10 Excellent

Sheron L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2024

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very nice! Would stay here again for sure!
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicholas Rowe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Great service at the front desk. Room was a bit outdated and ladybug found crawling on pillow before bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent value!!
Very clean! Excellent service! Updated rooms! Fantastic breakfast and very quiet at night! Could not have asked for a better hotel!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenine

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful, hotel staff were very pleasant, the pool and hot tub was warm. The entire hotel was very clean.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Simitrio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but we were able to get some much needed rest and enjoyed our stay! Thanks for your service
Stayed 2 nights in Dec 2023

10/10 Excellent

Harrison

Stayed 1 night in Dec 2023

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel from Milwaukee to Lancaster PA twice a year and this was the nicest stay in a few years.
Stayed 1 night in Dec 2023

8/10 Good

Evanely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jodie

Stayed 1 night in Dec 2023

8/10 Good

Dennis

Liked: Staff & service, amenities, property conditions & facilities
All good - D
Stayed 1 night in Dec 2023

6/10 Okay

Casey

Traveled with family and small children
The room was left with everything unfilled couldnt use body wash or shampoo, 1 toilet paper & a broken hair dryer. The front desk worker offered everyone infront & after us the complimentary waters & didnt even ask or tell us which was rude.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, comfortable bed, easy to control temp, nicely decorated. Would have liked a mini-microwave in the room- other than that, no complaints!
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nive
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good price and location
Stayed 3 nights in Nov 2023

10/10 Excellent

tina, cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good, the hotel was clean and staff were friendly. Hot tub was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, clean facilities and great breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023