Ratings based on 711 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from chicago
Hotel was overall nice but out room was a hot messPosted Jul 4, 2017
The air conditioning wasn't working in our room and the guy removed a filter that apparently not been changed in years. Bathtub clogged, toilet did not flush, light bulbs out. They need to invest in some serious maintenance for the rooms!
Posted Apr 14, 2017 on Hotels
Inaccurate room descriptionPosted Apr 11, 2017 on Hotels
Only issue was I specifically searched and located a room with bathtub. I was alone and having a local getaway. I purchased spa salts, bath bombs etc. No tub. Very upset. I coulda soaked in my own tub for free and saved $161 00. U let me down hotels.com
Posted Apr 10, 2017 on Hotels
Newer property lots of amenities perfect stay except kids running up and down hallway
by A verified traveler
Pleasant and relaxingPosted Apr 10, 2017 on Hotels
Pool upkeep could use improvement, everything else was great.
for Everyoneby A verified traveler
Very nice hotel -- clean and comfortable.Posted Apr 10, 2017
We enjoyed being next to the mall and many choices for dining. We would stay at this hotel again.
Posted Apr 3, 2017 on Hotels
Posted Mar 21, 2017 on Hotels
Very clean and spacious
Posted Mar 20, 2017 on Hotels
A weekend shopping trip and get away. The second night there I slipped on the smooth tile floor in the pool area and fell. The other guests present in the area never even asked if I was ok. I couldn't raise my am, was nauseated and felt like I was going to pass out. Thank goodness my daughter was there. We went to the front desk to report the incident and was offered an ice pack. We went to the ED for x-rays and my upper humous bone in my arm was broken. The hotel didnt even offer to compensate me for the night I spent at the hospital.
Posted Mar 12, 2017 on Hotels
Overall perfect for the money