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Reviews of Hilton Garden Inn Starkville

3 out of 5
Hilton Garden Inn Starkville
975 Hwy 12 E, Starkville, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 567 reviews" "
Rating 8 - Good. 139 out of 567 reviews" "
Rating 6 - Okay. 78 out of 567 reviews" "
Rating 4 - Poor. 31 out of 567 reviews" "
Rating 2 - Terrible. 12 out of 567 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, quiet and close to where I needed to be for sports, dining and shopping.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Obviously not a luxury hotel but for the price point this property was nice. Well maintained and very pleasant staff.
Stayed 2 nights in Feb 2024
Response from Teresa on Mar 5, 2024
Thank you for staying with us. We do hope to see you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great
Stayed 1 night in Jan 2024
Response from Teresa on Feb 11, 2024
Thank you for staying with us. We are glad you felt at home. We hope to see you again.

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
It was a nice hotel. Clean room, friendly people. I woild stay again.
Stayed 1 night in Jan 2024
Response from Teresa on Jan 25, 2024
Thank you for your stay. We look forward to seeing you again.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay, All of the Staff was Great!
Stayed 1 night in Dec 2023
Response from Teresa on Jan 25, 2024
Thank you. We look forward to seeing you again soon.

10/10 Excellent

Karachia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Teresa on Jan 25, 2024
So glad you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

Stefan

Stayed 1 night in Dec 2023
Response from Teresa Nowell on Dec 11, 2023
I am sorry that your stay was not up to the expectation that you are accustomed to. I will be glad to discuss if you would like to call me. Thank you for your time.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The little restaurant was good and the waitress was amazing! We choose this hotel for its proximity to Mississippi State. We would definitely stay here again!
Stayed 1 night in Nov 2023
Response from Teresa Nowell on Dec 11, 2023
Thank you for your stay at the Hilton Garden Inn. We do appreciate it.

4/10 Poor

Jean

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was poor condition, sink taps about to come off. Tub was damaged and room looked dated and in poor condition.
Stayed 1 night in Nov 2023
Response from Teresa Nowell on Dec 11, 2023
Good Morning, I am sorry for the inconveniences you had while staying with us. I will be glad to talk to you if you could call me. Thank you.

4/10 Poor

Adam

Stayed 1 night in Nov 2023

4/10 Poor

sarah

Stayed 2 nights in Nov 2023

10/10 Excellent

Theresa

Stayed 1 night in Nov 2023
Response from Teresa Nowell on Dec 11, 2023
Thank you for staying with us at the Hilton Garden Inn, Starkville, Ms. We do appreciate your staying with us.

6/10 Okay

Sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn’t aware that there was a $50 charge for pets until we checked out. I saw that it was pet friendly but didn’t say anything on the website.
Stayed 1 night in Oct 2023

6/10 Okay

Summer

Traveled with family and small children
Disliked: Property conditions & facilities
We were looking forward to using the pool, but it was closed the entire weekend/stay. Had we known that when we booked, we would have booked somewhere else because we have a 2 year old that we promised swimming to.
Stayed 2 nights in Aug 2023

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for home game. Friendly staff and shuttle to game a plus
Stayed 1 night in Sep 2023

10/10 Excellent

Zsache

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, professional staff and great accommodations with breakfast and dinner.
Stayed 1 night in Aug 2023

10/10 Excellent

Trina

Stayed 1 night in Aug 2023

10/10 Excellent

william a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The absolute best stay! I was able to get rest and relax
Stayed 1 night in Jul 2023

10/10 Excellent

Joel

Stayed 1 night in Jun 2023

6/10 Okay

Brenda

Stayed 1 night in Jun 2023

10/10 Excellent

Donda D. Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent stay for my weekend. The staff was very knowledgeable regarding any hotel/restaurants/directions/ etc. questions asked. I would definitely stay again as I have when I come home to Starkville
Stayed 2 nights in Apr 2023

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Shannon

Stayed 1 night in May 2023

4/10 Poor

Chanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I’ve been staying at this hotel for over 5 years. The hotel’s condition is terrible. The floors are soiled, bathrooms are dirty and many fixtures are in need of repair. Pool had algae growing in it. Walls had dirt and grime on them. Bed linens were clean, but stained and disgusting. The only positive thing was the staff serving breakfast— they were great. It’s time to shut down and remodel or you risk hurting the Hilton brand name. Won’t be staying there again.
Stayed 1 night in Mar 2023
Response from na on May 6, 2023
We are so sorry for the inconvenience you had will here at the Hilton Garden Inn. We are truly sorry that you were not completely satisfied with your stay.

10/10 Excellent

Demetric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with exceptional staff
Overall our stay was great!! Ordered from the custom menu in the restaurant and it was delicious
Stayed 2 nights in Feb 2023

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Staff
My favorite hotel in Starkville. Great staff and clean comfortable room.
Stayed 1 night in Jan 2023

10/10 Excellent

Stose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, bad service by manager
The hotel was fabulous. I have stayed here before with zero issues, but the indoor pool is currently closed for renovations and that wasn’t anywhere on the Hotels.com website or the actual hotel website. I wasn’t informed until check-in and this hotel was only booked for that reason (it was my kids birthday and they wanted to swim). Very disappointing. The front desk girl was very helpful and offered to call her manager and see if she could get us into a jacuzzi suite, but the manager declined to help since it was posted on the front desk counter that the pool was closed. One heck of a notice, if you ask me.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Halle

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room we stayed in had clearly not been cleaned. Garbage in the trash and the bed smelled like the last person who slept there with stains on the sheets. We were moved to another room that was a little better but still.. luckily we didn’t have to stay but for a few hours before getting back on the road.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Room doors showed some wear and tear
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Bethany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was incredibly friendly and helpful. Very clean room. The hotel shuttle service to and from the Mississippi State football game was very convenient.
Stayed 2 nights in Nov 2022

2/10 Terrible

Todra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Amy

Stayed 1 night in Nov 2022

4/10 Poor

Joy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff did their best and were helpful.
Stayed 2 nights in Oct 2022

10/10 Excellent

jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, had convenient restaurant for late night orderding, did not have to leave hotel when got there at 9 pm friday night.
Stayed 1 night in Oct 2022

6/10 Okay

Mandy

Stayed 2 nights in Sep 2022

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing staff and no hot tub
The service was by far the best feature of this hotel. Everyone on staff was friendly, made the stay easy and welcoming. Hotel definitely could use updating, mainly indoor pool area, advertising hot tub you don’t fill or use is annoying.
Stayed 2 nights in Sep 2022

8/10 Good

Terri L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for what we were in Starkville for. The mattress was a bit too soft for my preference. The stopper in tub didn't work but great shower pressure. The AC was a little weird but it worked.
Stayed 2 nights in Aug 2022

10/10 Excellent

MAURICE, MELISSA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very classy given the city and part of state it reaides. I wasn't expecting it to be as nice aa it was. Very impressed.
Stayed 1 night in Aug 2022

10/10 Excellent

TAMARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Jolie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was humid and wet with overpowering scent. Bathroom and tub were gross. Very disappointed for a college town!
Stayed 2 nights in Aug 2022

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Aug 2022

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Justus

Stayed 1 night in Jul 2022