Nice room but could not sleep
Posted Jan 22, 2017
I went to bed at 9 pm very tired, but did not get to sleep until after 4:00am. The room was too hot and the controls on the heating/cooling system did not work. The room was so noisy it was unbelievable. Humming and beeping sounds, gurgling, groaning, constantly one after the other. Hummmmmm, hummmmmm, beep beep beep beep beep beep beep beep blooop blooop grrrrrrrrrroan. And then hummmmmmmmm hummmmmm again, etc. For hours. At 2:00 in the morning I realized it was the refrigerator in my room. But it was inside a great big piece of furniture, and I couldn't move it to unplug it. So I turned it off (good thing I didn't have any food in there) but I still lay awake for two more hours just sweating in the heat.
Comment from Hotel Management
Jan 25, 2017 by P Andrew Hurles, Hotel Management
Thank you for your recent stay with us. We truly apologize that your guest experience was below our normal standards. Your feedback is greatly appreciated as it assists us in how we are servicing our guests and areas that require improvements. If there is anything that we may do to make this up to you, please contact the hotel directly. Hopefully you will give us another try the next time you are in our city.