Hotel was OK...
Posted Jul 18, 2016
Hotel was OK... We did not have wifi as advertised (one of the reasons we chose this hotel). Being from out of town, internet needs were quite high. Due to the lack of wifi, we had to report it three times before their IS group contacted us to inform us it was our phone (acutally 5 phones, a computer and a tablet) that had issues. The very last morning as we were checking out, the wifi suddenly began to work. As a result, in addition to my hotel cost, I will also have an additional cost for my extra data that was used because of the lack of wifi. Not happy...
Hotel - clean
Free breakfast - just OK. Not a large selection given we had to pay an additional $10 for my son who is at Fort Benning. Drinks took some time to get. Self serve would have been nice.
Pool - could have used some attention and should open earlier given how hot Georgia gets. It would have been nice to drink coffee and read the paper by the pool....but it didn't open until 10am despite no life guard. Made no sense.
Comment from Hotel Management
Jul 21, 2016 by Ellis, Hotel Management
Thank you for your recent stay with us. We would like to apologize for the delay in taking you drink orders and your experience with the WiFi. It is our goal to provide you with the best accommodation we can offer. It saddens me to know you were not taken care of during your stay. We are currently working on the issues you had during your stay and hope you will visit us so that we may accommodate you better. Thank you again and safe travels!