Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Ohio

Hotel was OK...

Posted Jul 18, 2016
Pros: It was clean and comfortable!
Cons: WIFI Breakfast selections-self serve drinks would be nice. Long wait for beverages Pool-at least pick-up and straighten chairs. Earlier open time
Hotel was OK... We did not have wifi as advertised (one of the reasons we chose this hotel). Being from out of town, internet needs were quite high. Due to the lack of wifi, we had to report it three times before their IS group contacted us to inform us it was our phone (acutally 5 phones, a computer and a tablet) that had issues. The very last morning as we were checking out, the wifi suddenly began to work. As a result, in addition to my hotel cost, I will also have an additional cost for my extra data that was used because of the lack of wifi. Not happy... Hotel - clean Free breakfast - just OK. Not a large selection given we had to pay an additional $10 for my son who is at Fort Benning. Drinks took some time to get. Self serve would have been nice. Pool - could have used some attention and should open earlier given how hot Georgia gets. It would have been nice to drink coffee and read the paper by the pool....but it didn't open until 10am despite no life guard. Made no sense.
Comment from Hotel Management
Jul 21, 2016 by Ellis, Hotel Management
Hello, Thank you for your recent stay with us. We would like to apologize for the delay in taking you drink orders and your experience with the WiFi. It is our goal to provide you with the best accommodation we can offer. It saddens me to know you were not taken care of during your stay. We are currently working on the issues you had during your stay and hope you will visit us so that we may accommodate you better. Thank you again and safe travels!
1 out of 5
by A verified traveler

Never Again!

Posted Jul 15, 2016
I will never again stay here or recommend this hotel. The ac did not work in the room. The room was so humid it was damp. The hallway was the same way. No breakfast like advertised. Old rooms. Needs a remodel.
Comment from Hotel Management
Jul 19, 2016 by Ellis, Hotel Management
Hello, We are devastated to read the experience you received while staying with us. Please accept our deepest apologies. Any issues you experience should have been taken care of before checkout. You deserve the best and that is exactly what you should have received.
2 out of 5
by Enrique

Posted May 30, 2016 on Hotels
Comment from Hotel Management
by Ellis, Hotel Management
Hello Enrique, Thank you for you feedback. Please accept are deepest apologies for only providing you a 2 star service. You deserve the best. I hope you decide to give us another chance to provide with with that.
4 out of 5
by Jimmy from Harrison, Georgia

Good stay

Posted May 30, 2016 on Hotels
This is an older motel that is very well maintained.
Comment from Hotel Management
by Ellis, Hotel Management
Hello Jimmy, Thank you for staying with us. It was a pleasure accommodating you! Please visit us again soon!
3 out of 5
by Trond Jarle

Posted May 21, 2016 on Hotels
Helt OK hotell. Bra service fra personalet. Litt slitte rom. God seng og god frokost
Comment from Hotel Management
by Ellis, Hotel Management
Hello, Thank you for your kind words regarding our team. It was our pleasure providing you good southern hospitality! Please be sure to visit us again soon.
4 out of 5
by A verified traveler

Staff

Posted May 15, 2016
Staff were incredible, they made sure I was taken care of at all times. They gave me phone numbers to reliable taxis and told me all the best places to go. After my wallet was stolen with id and cards inside they helped me figure out what I should do. Especially Shelia at the front desk who went above and beyond to make sure I made it to the airport so I could get back home. Awesome staff!
Comment from Hotel Management
May 25, 2016 by Ellis, Hotel Management
Hello, Thank you for you wonderful comments. We enjoyed the time we got to spend with you and hope to see you again soon.
4 out of 5
by Robert

Posted Apr 17, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Ellis, Hotel Management
Hello Robert, Thank you for allowing us to accommodate you!
4 out of 5
by Rolf from der Schweiz

Zwischenstopp

Posted Apr 5, 2016 on Hotels
es war nur ein Zwischenstopp, wir haben gut geschlafen.
Comment from Hotel Management
Jun 11, 2016 by Ellis, Hotel Management
Hello, I am very happy to hear that you received a good nights rest. You absolutely deserve it! Please visit us again.
3 out of 5
by A verified traveler

Rooms not so nice but friendly staff

Posted Mar 23, 2016 on Hotels
Very welcoming staff but the comfort of the room and bathroom is disappointing.
Comment from Hotel Management
May 28, 2016 by Ellis, Hotel Management
Hello, Thank you for your feedback. We are glad to hear you enjoyed our southern hospitality. I'm sadden you did not feel comfortable in the room. We want you to have exactly what you deserve and that is the best. Please visit us again soon.
2 out of 5
by A verified traveler

Posted Mar 21, 2016 on Hotels
Run down hotel. Smell permeated the hallways, especially the first floor. Staff was friendly.
Comment from Hotel Management
May 28, 2016 by Ellis, Hotel Management
Hello, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the hallway conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.