Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from missouri

too see freinds

Posted Aug 16, 2015
Pros: ever clean
Cons: nonething
Location: easy to get to things too do.
they help use get better tickets prices at the zoo.
Comment from EPC
Aug 18, 2015 by ChristinaK, EPC
I am happy you were pleased with your choice to stay with us while visiting friends in the area and that we could provide you with savings on Columbus Zoo tickets. Please think of us again when traveling to Central Ohio in the future. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place. Maids need focus

Posted Aug 15, 2015
Cups weren't replaced. Floor wasn't vacuumed during my stay. Pancake machine was broken even though they had signs everywhere for night time pancakes
Comment from Hotel Management
Aug 18, 2015 by ChristinaKruse, Hotel Management
Thank you for sharing your experience and I apologize for the oversight in our housekeeping staff by not properly taking care of your room during your stay. Additionally, I would like to apologize also for the pancake machine not working properly. I am happy to say that it is up and running and we invite you to come back and enjoy all that our hotel has to offer. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
5 out of 5
Recommended
for Everyone
by A verified traveler from youngstown area

Clean, staff friendly

Posted Aug 10, 2015
We had a great experience. The kids enjoyed swimming in the pool. Breakfast was very good.
Comment from EPC
Aug 18, 2015 by ChristinaK, EPC
We appreciate you taking the time to provide such a great review of your recent stay. We are happy to hear of your satisfaction with our swimming pool and our Express Start Hot Breakfast. It is nice to hear that you found our hotel to be clean and our staff to be friendly and we look forward to visiting with you again when you are in the area. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Our TV wasn't working so the moved us to a different room and upgraded us to a handy capped room do to my husbands disability. Witch was very nice of them. The staff was very nice. We enjoyed our stay.
Comment from EPC
Aug 22, 2015 by ChristinaK, EPC
Thank you for taking the time to provide feedback on your recent stay with us. We appreciate that you found our hotel team to be accommodating and that you enjoyed your stay. We hope to have the opportunity to serve you again in the near future. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great location, nice pool

Posted Jul 29, 2015
Pros: Clean, decent breakfast bar.
Cons: Kept having to call for staff at front desk - they seemed to congregate in a back room. Need regular syrup for pancakes, not just sugar-free!
Location: Near the Columbus Zoo, which is GREAT!.
We were just stopping overnight, but honestly could have spent another night or two there! There were a couple of minor problems (staff not at front desk, minor plumbing concern) but overall it was a nice, clean place that was easy to find, in a good neighborhood, with a nice indoor pool.
Comment from EPC
Aug 22, 2015 by ChristinaK, EPC
Thank you so much for being our guest! We are so glad that you had a nice stay and that you could enjoy our amenities such as our indoor pool. Please think of us again during your next trip to Columbus, whether just stopping overnight or to enjoy the many attractions that Dublin has to offer. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Very nice hotel Nice toon Good personnel The pool can be improve
Comment from EPC
Aug 22, 2015 by ChristinaK, EPC
Thank you for taking the time to provide feedback on your recent stay at the Holiday Inn Express Columbus-Dublin and thank you for the 5-star review. As we embrace a culture of improvement, we appreciate any comments that will allow us to provide a better experience for each of our guests. Think of us again when visiting the Central Ohio area, we would be honored to accommodate you again your family once again. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Short one night stay. Wish breakfast was earlier on weekend.
Comment from EPC
Aug 22, 2015 by ChristinaK, EPC
Thank you for choosing the Holiday Inn Express during your recent visit to Dublin, OH. We appreciate all of your feedback, both positive and constructive as we use both to further enhance our guests experience. We hope to have the pleasure to serve you again during your next visit to Central Ohio. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
2 out of 5
by A verified traveler

Bad experience

Posted Jun 29, 2015
Pros: Not much....just location,
Cons: A lot!!!
Location: We stayed there for the mall to shop!
Very noisy kids running up and down hall adults talking and laughing loud called front desk nothing changed the room next door the people keep knocking on our door hardly slept at all the breakfast was a joke the juice machine didn't work and neither did the toaster the small frig. Was off because they kept blowing breakers,, very dissatisfied, will not stay again! The pool was very small and so much chlorine was put in to it it burned your eyes and we didn't even get in the pool the hot tube was so hot our son about passed out!! didn't even get to enjoy our selfs! And when we first got there our reservations was wrong!
Comment from Hotel Management
Aug 19, 2015 by ChristinaK, Hotel Management
Thank you for sharing your experience and I apologize for the issues you had during your stay. Rest assured, all of these items have been addressed as guest satisfaction is our top priority. We want to ensure that this does not happen again. Please think of us again during your next trip to Dublin, OH as it would be an honor to welcome you back. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
4 out of 5
Recommended
for Everyone
by A verified traveler from Hartford Ct

Posted May 29, 2015
Hotel was clean., bed comfortable and price reasonable
Comment from EPC
Aug 22, 2015 by ChristinaK, EPC
First and foremost, thank you for sharing your thoughts on your recent stay with us. Thank you for pointing out how clean and comfortable you found our hotel to be. We truly hope that you will choose the Holiday Inn Express Columbus-Dublin as your hotel of choice next time in the area. Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
The hotel staff was very friendly and answered all questions adequately. The room was spacious, nice, clean, and updated. The location was great. There were plenty of restaurants and shopping nearby. I was surprised how quiet the hotel was being close to so many businesses. The complimentary breakfast was good. There was bacon, eggs, potatoes, danishes, waffles, cereal, fruit, yogurt, milk, coffee, juice, and other items. I enjoyed the variety that was offered. My only complaint was that the pool/jacuzzi area had a sign saying it was closed. Not sure of the reasoning but in was kinda looking forward to relaxing in the hot tub. All in all, this hotel is a great place to stay for a reasonable price.
Comment from EPC
Aug 24, 2015 by ChristinaK, EPC
Thank you for sharing your experience on Expedia. We are pleased to hear that you enjoyed both the hotel and it amenities as well as the local shopping and eateries in the Dublin, OH area. I apologize that we were unable to make our indoor pool / hot tub area available to you and your family. It appears that it may have been closed for a brief period of time due to regular maintenance and cleaning. However, we are thrilled that you had such a nice time and that you found our hotel to be a great place to stay. Please think of us again when in the neighborhood! Sincerely, Christina Kruse General Manager Holiday Inn Express Columbus-Dublin, OH