Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from San Antonio, Tx

Poor service and overall need of care

Posted May 3, 2016 on Orbitz
The toilet ran water all night I had to lift the lid and tap the black ball to stop flow. When staff was told it was obvious he did not want to do anything and I was exhausted at 11pm. But nothing happened the next day and I was too tired to be moved to a different room. Housekeeping is terrible. They don't know how to make beds. I have stayed there approximately twice a month for the last 5 months. Trouble every time not anymore. I thought it would get better but I was wrong. Mrs Jewellery is the only one that seems professional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 2, 2016 on Hotels
4 out of 5
by A verified traveler from Texas

Hotel close to restaurants

Posted Mar 7, 2016
Pros: Enjoyed the breakfast the next morning
Cons: I wish the rooms were a bit bigger and the beds were softer.
Location: Righ in the middle of town and close to all the restaurants
We had 12 ladies stay at this hotel. Had a very good time. The rooms are very clean.
4 out of 5
by Janice

This traveler left a rating score only Posted Feb 25, 2016 on Hotels
2 out of 5
by A verified traveler

false alarm

Posted Jan 9, 2016 on Hotels
The alarm system continuously went off early the next morning and I grabbed my two children and rushed out, only to find out that they were testing the alarm system but we weren't informed so I was running with a 4year old and a 4 month old thinking the building was on fire.
4 out of 5
by Jorge

Posted Oct 15, 2015 on Hotels
Great stay, would recommend to others!!
4 out of 5
by A verified traveler

Good job guys

Posted Oct 7, 2015 on Hotels
Staff was friendly and went out of their way to help
5 out of 5
by A verified traveler from Louisiana

Not too far from Round Top!

Posted Oct 6, 2015
Pros: Helpful staff and clean room.
Cons: nothing
Location: Round Top close by (40 minutes) for antique shopping.
This was the closest place available to the antiques show at Round Top, Texas. I had a very nice room and liked being close to the front desk. The staff was very helpful and knowledgable. Breakfast was the typical juice, coffee, hot buns, etc. but I was not interested in having much else as we were going to be leaving early for shopping. So I would recommend this hotel when you needed to be in the area and the 40 minute or so drive to Round Top didn't seem too much to deal with.
4 out of 5
by John from Houston

When in Columbus......

Posted Oct 4, 2015 on Hotels
Friendly and accomodating front desk staff. Rooms facing the back side of the property were quiet. If you are noise sensitive do not get a room on the Interstate side. Bed was comfy and the room was spacious.
3 out of 5
by Lt Gen Nadeem

Posted Sep 2, 2015 on Hotels
It was good