Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Dallas

Nice and clean near restaurants

Posted Sep 12, 2016
Every staff member were very courteous. It was nice n clean.
5 out of 5
by A verified traveler

Posted Jun 27, 2016 on Orbitz
We always use this hotel when we stay in Columbus. Wonderful place with wonderful staff!
1 out of 5
by A verified traveler from San Antonio, Tx

Poor service and overall need of care

Posted May 3, 2016 on Orbitz
The toilet ran water all night I had to lift the lid and tap the black ball to stop flow. When staff was told it was obvious he did not want to do anything and I was exhausted at 11pm. But nothing happened the next day and I was too tired to be moved to a different room. Housekeeping is terrible. They don't know how to make beds. I have stayed there approximately twice a month for the last 5 months. Trouble every time not anymore. I thought it would get better but I was wrong. Mrs Jewellery is the only one that seems professional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 2, 2016 on Hotels
4 out of 5
by A verified traveler from Texas

Hotel close to restaurants

Posted Mar 7, 2016
Pros: Enjoyed the breakfast the next morning
Cons: I wish the rooms were a bit bigger and the beds were softer.
Location: Righ in the middle of town and close to all the restaurants
We had 12 ladies stay at this hotel. Had a very good time. The rooms are very clean.
4 out of 5
by Janice

This traveler left a rating score only Posted Feb 25, 2016 on Hotels
2 out of 5
by A verified traveler

false alarm

Posted Jan 9, 2016 on Hotels
The alarm system continuously went off early the next morning and I grabbed my two children and rushed out, only to find out that they were testing the alarm system but we weren't informed so I was running with a 4year old and a 4 month old thinking the building was on fire.
4 out of 5
by Jorge

Posted Oct 15, 2015 on Hotels
Great stay, would recommend to others!!
4 out of 5
by A verified traveler

Good job guys

Posted Oct 7, 2015 on Hotels
Staff was friendly and went out of their way to help
5 out of 5
by A verified traveler from Louisiana

Not too far from Round Top!

Posted Oct 6, 2015
Pros: Helpful staff and clean room.
Cons: nothing
Location: Round Top close by (40 minutes) for antique shopping.
This was the closest place available to the antiques show at Round Top, Texas. I had a very nice room and liked being close to the front desk. The staff was very helpful and knowledgable. Breakfast was the typical juice, coffee, hot buns, etc. but I was not interested in having much else as we were going to be leaving early for shopping. So I would recommend this hotel when you needed to be in the area and the 40 minute or so drive to Round Top didn't seem too much to deal with.