Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from League City, TX

Very clean but some maintenance required

Posted Jul 27, 2015
Pros: Clean rooms with no strange odors.
Cons: Maintenance seems to be lacking
The room was very clean and the A/C was very quiet. The room refrigerator did not work so staff put our things in the hotel fridge. The A/C temperature could not be controlled, so we alternated between fan and A/C to make the room comfortable. We wanted to do a load of laundry, but the dryer was out of order. If we were staying for more than one night, we would have requested a room change. The breakfast offerings were mostly pre-fab and only required warm up.
4 out of 5
Recommended
for Couples
by A verified traveler

Overnight stay

Posted May 18, 2015
Pros: yes
Location: Went to a class reunion, did not want to drive home late at night.
Went to a class reunion, did not want to drive home late at night.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2015 on Hotels
1 out of 5
Recommended
for Couples
by A verified traveler

Very dissapointed!

Posted Apr 21, 2015 on Hotels
Very noisy!!! The walls must be made of paper!!! No snacks or vending machines for snacks, just soda! Very disappointing breakfast! Hard bed! We will NOT be staying at any Holiday Inn Express ever again! We will stick with Choice Hotels!
Comment from Hotel Management
Jun 27, 2015 by Jackie Dromgoole, Hotel Management
So very sorry you did not enjoy your stay. We are always looking for ways to improve on guest stays.
2 out of 5
Recommended
for Families
by James from Dallas

Very disappointed with this hotel

Posted Apr 14, 2015 on Hotels
I was staying for my nieces wedding in Columbus. We arrived at about 3:10 and the front desk clerk was eating a bucket of fried chicken for lunch in the breakfast area. We checked in and proceeded up to our room. When we arrived at the room I immediately checked for a jacuzzi in the bathroom and discovered there wasn't one even though we booked a jacuzzi suite. So I went back down to the front desk and asked the lady why there wasn't one in the room and she said that there were no more jacuzzi suited available and the morning people already gave it out so we couldn't be moved the first night. She did however say that one would be available the second night. I then asked for a discount since we weren't in the room we paid for and she said that because we booked through hotels.com she couldn't give us a discount or a free night. The entire time I was speaking with her she had an attitude because I interrupted her lunch of a bucket of fried chicken. I was very displeased with the hotel staff of this hotel.
Comment from Hotel Management
Jun 20, 2015 by Jackie Dromgoole, Hotel Management
I am so very sorry that you these issues with the front desk clerk and the room. I apologize and hope you give us another chance in the future.
5 out of 5
Recommended
for Business Travelers
by Lisa from Magnolia, TX

Good Stay

Posted Mar 19, 2015 on Hotels
Good location to area restaurants and freeway. Room was clean and the pillows were very comfortable. Front counter staff was helpful, cordial and overall pleasant.
Comment from Hotel Management
May 23, 2015 by Jackie Dromgoole, Hotel Management
Glad you enjoyed your stay! We hope you continue to stay with us when you are in our area again!
5 out of 5
Recommended
for Business Travelers
by Ruben from Chino

rested

Posted Mar 18, 2015 on Hotels
This is the way all hotels should be. Great night sleep.
Comment from Hotel Management
May 23, 2015 by Jackie Dromgoole, Hotel Management
Thanks!! Glad you enjoyed your stay! We hope you stay with us again in the future.
5 out of 5
Recommended
for Business Travelers
by Amanda from El Campo

Awesomeness

Posted Mar 10, 2015 on Hotels
A+ It was awesome. Everyone was friendly and it was very safe and secure. No worrys staying there!
Comment from Hotel Management
May 16, 2015 by Jackie Dromgoole, Hotel Management
Glad you enjoyed your stay!! We hope you continue to stay with us in the future.
4 out of 5
Recommended
for Couples
by Ursula from Wolfsburg

angenehmer Zwischenstop

Posted Mar 7, 2015 on Hotels
Das Hotel liegt direkt an der I-10 jedoch ohne größere Lärmbelästigung. Das angebotene hot breakfast war für ein Motel überdurchschnittlich gut.
Comment from Hotel Management
May 16, 2015 by Jackie Dromgoole, Hotel Management
Glad you enjoyed your stay. We hope you stay with us again in the future.
4 out of 5
Recommended
for Couples
by A verified traveler

Safe and nice

Posted Jan 30, 2015 on Hotels
Great breakfast