Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great staff

Posted Aug 27, 2016
Staff were very interested in the ironman that was in town. Made us all feel very welcome
Comment from Hotel Management
Aug 29, 2016 by Donna, Hotel Management
Thank you for your feedback from your recent stay with us! We are pleased you stayed with us during the Ironman Event! Customer service is our number one concern. We want to provide you with a great experience from check-in to check-out. We are willing to work hard to earn your good review. We understand people are looking for a place they can trust, where they know they’re going to be treated well – like family or friends. We are here for you! We are pleased to have you visit and look forward to your return visit in the future. Thank you! Thank you for recognizing the interest the staff had with the Ironman Event. They were extremely excited! Donna Selby General Manager
5 out of 5
by A verified traveler

Posted Aug 15, 2016
Check-in was quick and staff was friendly. Lobby was clean, updated and welcoming. The rooms looked brand new and were very spacious. No X plains!
Comment from Hotel Management
Aug 15, 2016 by Donna, Hotel Management
Thank you for choosing to stay with us. We truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy our associates and service met your needs and expectations. We love our hotel, our guests and the 5 Star rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Donna Selby General Manager
5 out of 5
by A verified traveler

Posted Jul 30, 2016
Staff was super friendly. Hotel exceptionally clean.
Comment from Hotel Management
Aug 4, 2016 by Donna, Hotel Management
Awesome Review! Thank you for choosing to stay with us. We truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy our associates and service met your needs and expectations. We love our hotel, our guests and the 5 Star rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Donna Selby General Manager
5 out of 5
by A verified traveler

Nice hotel in Columbus

Posted Jul 13, 2016
Pros: Having a kitchen in our room made it handy in case we wanted to store or cook our food. The cleanliness of the room made us feel like we were at home.
Cons: we would have liked coming into a cool room after being out in the sun all day. Took too long for the room to cool down when we would arrive back.
Location: We were in town for a car show. The restaraunt selection was wonderful.
Everything was wonderful. The staff were friendly. The rooms were very clean and comfortable.
Comment from Hotel Management
Jul 13, 2016 by Donna, Hotel Management
Awesome Review! Thanks for choosing to stay with us and finding us to be all amazing! We appreciate you and your feedback. We are pleased to know that you enjoyed yourself. It was a great weekend for the Good Guys Car Show. We do have an amazing place for our guests to feel at home. We have a great location and everything is shiny clean. Come back and visit us again so we can welcome you home. Donna Selby General Manager
5 out of 5
by A verified traveler from Kentucky

家族連れに快適なホテル

Posted Jul 5, 2016
ケンタッキー州からナイアガラの滝まで運転していく途中に利用させていただきました。 I71から近く途中の宿泊としては最高のロケーションでした。 また、施設はきれいで、部屋もベッドルームの他にキッチン、ダイニング、ソファーがあり、綺麗で快適でした。また、このhome wood sweet by Hilton系列のホテルを利用したいと思います。
Comment from Hotel Management
Jul 8, 2016 by Donna, Hotel Management
Thank you for choosing to stay with us. We truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy our associates and service met your needs and expectations. We love our hotel, our guests and the 5 STAR Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Donna Selby General Manager
5 out of 5
by A verified traveler

Nice Hotel

Posted Jun 25, 2016
This was a nice hotel with friendly staff. The suite has a kitchen with all amenities and the room was spacious and comfortable. I liked the modern design and color scheme. The patio and grill area, evening happy hour, and little basketball court were all nice extras for our family and provided a way to get the children out of the room. Our family enjoyed this hotel and our stay.
Comment from Hotel Management
Jul 6, 2016 by Donna, Hotel Management
Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We are pleased to hear that you experienced truly exceptional service during you time spent with us. We truly love what we do here at the Homewood Suites and love the 5 Star Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Thanks! Donna Selby General Manager
5 out of 5
by A verified traveler

Great place to stay!

Posted Jun 13, 2016 on Hotels
I have stayed at Homewood Suites before, this one had an upbeat feeling to me! It was a one bedroom king suite but felt more like an apartment. While in Columbus, OH ... will always look to stay here!
Comment from Hotel Management
Jun 15, 2016 by donna, Hotel Management
Awesome Review! Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy our associates and service met your needs and expectations. We love our hotel, our guests and the 5 Star Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus/Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Donna Selby General Manager
5 out of 5
by Darlene

Posted Jun 12, 2016 on Hotels
Comment from Hotel Management
Jun 14, 2016 by donna, Hotel Management
Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We appreciate you and the 5 Star Rating. Come back soon so we can Welcome You Home. Donna Selby General Manager
5 out of 5
by Jeff from Arlington Heights, Il

Home away from home!

Posted Jun 7, 2016 on Hotels
The staff were very courteous and helpful. Very pleasant and comfortable stay.
Comment from Hotel Management
Jun 14, 2016 by donna, Hotel Management
Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We appreciate you, your feedback and love the 5 Star Rating Home Away from Home. We are doing some awesome things here at Homewood Suites. We will give our associates a Big Shout Out and share your review with them so they know how they are doing as well. Thanks for allowing us to be your Home Away from Home. Come back and visit as you are family now. Donna Selby General Manager
4 out of 5
by Howard

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
by donna, Hotel Management
Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We look forward to your return and hopefully we can receive a 5 Star Rating for that stay. Come back soon so we can welcome you home. Donna Selby General Manager