香港游泳池酒店

“Price higher than advertised because of additional casino-related taxes. Beds were not that comfortable. Front desk clerk charged my credit card twice and then couldn't fix it (also didn’t apologize or appear to care for her mistake). After having to explain the double charges to the manager multiple times, he eventually offered bonus points for the hassle - turns out the amount of bonus points he gave me is equivalent to a free coffee from Starbucks, but of course he made it sound like it was……

“How clean everything was. Very good breakfast and all of the other amenities.”

“We had a two night, two room reservation through Expedia. When we got to the hotel the front desk attending, rudely informed me that they had overbooked the hotel and that since we booked through Expedia the cancelled our reservation and sent us a message through Expedia. The message, which we didn’t see since we were traveling was sent 3 hrs prior to the scheduled check in time. The attendant at the front desk informed us that they have rooms at the adjoining hotel but that she would not……

“Nothing”