Ratings based on 1,478 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not worth the money

Posted May 16, 2017
Small beds, had to ask for 2 days for extra towels. Fridge was broken, they never responded to fix it. Location was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to mall.

Posted May 9, 2017
Nice hotel. Friendly staff. Very close to highway and attractions.
Comment from Hotel Management
May 16, 2017 by Ryan Fisher, Hotel Management
Thank you for allowing us to host your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

top-of-the-line

Posted May 6, 2017
Anyone who is knocking on this place is way too picky clean great rooms nice bed great breakfast awesome
Comment from Hotel Management
May 16, 2017 by Ryan Fisher, Hotel Management
Thank you for your seal of approval. We will keep working to meet everyone's expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from MO

Posted May 1, 2017
Pleasant place to stop on a long road trip. It was easy to locate and quiet.
Comment from Hotel Management
May 16, 2017 by Ryan Fisher, Hotel Management
We are so pleased that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte

Great Hotel

Posted Apr 22, 2017
Spacious rooms. Clean and firm beds. Free breakfast was done well. Plenty of free parking. Located next to several restaurants and a major mall. Good price to value ratio. I would definitely stay here again
Comment from Hotel Management
May 16, 2017 by Ryan Fisher, Hotel Management
Thank you for the kind words. We appreciate being your host on this stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Very comfortable room,staff very friendly,good breakfast.Would stay again.
Comment from Hotel Management
Apr 5, 2017 by Ryan Fisher, Hotel Management
Thank you for your comments. We appreciate you staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germantown, MD

One of the best hotels I've ever stayed.

Posted Apr 2, 2017
Clean, quite, spacious room with nice facilities. Price was also very good, too. Free breakfast was excellent. Couldn't ask more. Strongly recommend. Also when I come to Columbus, I will definitely stay at the hotel.
Comment from Hotel Management
Apr 5, 2017 by Ryan Fisher, Hotel Management
Thank you. That is high praise to be counted as one of your best hotels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Enjoyed our stay

Posted Apr 2, 2017
Beds were comfortable and room was spacious. Bathroom was very small, though! Tv awkwardly placed to watch from sitting area. Breakfast was good.
Comment from Hotel Management
Apr 5, 2017 by Ryan Fisher, Hotel Management
Thank you for your comments. Placement of the TV allows it to swivel both from the living room to the bedroom. We appreciate your feedback on this.
2 out of 5
by A verified traveler from Canton, Ohio

old and out dated.

Posted Mar 30, 2017
Pros: Location, near IR-270.
Cons: Everything !
Location: Mall near by.
Room was old and needed updated. Staff was friendly but slow and did not know their job well. The breakfast was dirty, sloppy and they did not clean the tables as guests left. Will not stay again. Overpriced for what you get.
Comment from Hotel Management
Apr 7, 2017 by Ryan Fisher, Hotel Management
We apologize that we did not meet your expectations. Our team will review your feedback so that we can improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

A clean hotel with first class staff

Posted Mar 26, 2017
Pros: Clean / safe location / nice staff / cozy warm atmosphere / comfortable beds / good breakfast.
Cons: Not much
Location: Location is near a wide choice of places to eat from fast food to nice dining ,as well as shopping areas. East highway in and out .
This place is everything you could want good location ,clean room ,friendly staff and a nice breakfast. It sounds so simple but is seldom done as well as this gem of a hotel does it. They should be very proud of their level of service and comfort.
Comment from Hotel Management
Apr 5, 2017 by Ryan Fisher, Hotel Management
Thank you for your kind words. We are pleased that you enjoyed your stay.