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Reviews of Hyatt Place Columbus/Worthington

3 out of 5
Hyatt Place Columbus/Worthington
7490 Vantage Drive, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 77 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Beatrice

Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean!
Stayed 2 nights in Mar 2024
Response from Management Team on Apr 15, 2024
David- we're pleased you enjoyed your time with us.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to be close to the total eclipse. This hotel was impeccably clean and worked well for a family of 6 to stay there. That being said, the bathroom is tiny and inconvenient to change in. There is no microwave in the room.. The breakfast was appreciated, but the sausage was not hot and they kept running out of things. I think they did a good job, being they were booked to capacity. The town has all the amenities and the hotel is about 15 minutes from the zoo.
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 15, 2024
Kathy, We hope you enjoyed your family eclipse trip. Thanks for your feedback and for staying at Hyatt Place.

10/10 Excellent

Roshan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and that was what I was looking for. The staff was nice.
Stayed 4 nights in Apr 2024
Response from Management Team on Apr 8, 2024
We're pleased to read that you enjoyed your stay with us. We hope to host your next visit to Columbus. Thanks for staying at Hyatt Place.

8/10 Good

alina

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 15, 2024
Thanks for choosing Hyatt Place. We appreciate your feedback.

2/10 Terrible

LINDA, Louisville

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I wrote a note in Expedia and called the hotel after making the reservation specifically saying we needed adjoining rooms. 4 cousin kids that didn’t want to be split up. We were not given request
Stayed 1 night in Apr 2024
Response from Management Team on Apr 8, 2024
Hi Linda, We are so sorry that we disappointed you. We try our best to fulfill requests but sometimes are unable to do so based on occupancy. We hope that the remainder of your visit was pleasant.

8/10 Good

margarita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice that bathroom was tiny just enough room for one person. The hotel was very nice reception areas very relaxing
Stayed 1 night in Mar 2024
Response from Management Team on Apr 8, 2024
Margarita, Thanks for staying with us at Hyatt Place. We're pleased to read that you enjoyed your visit and found the surroundings to be relaxing.

8/10 Good

Neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place, good value for money. Free EV charging was good.
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage and hope to host your next visit to Columbus.

10/10 Excellent

Keia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say that my only complaint would be that the ice machine was out, other than that, my stay was perfect and I would recommend it to anyone.
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage.

8/10 Good

Tricia

Traveled with partner
Liked: Cleanliness, staff & service
Our room was designed very awkwardly with a very small closet, no dresser for clothes, the sink was outside of the bathroom in direct line of the bed. The couch seat cushions were ripped. The space is in desperate need of updates and redesign. Breakfast options were very limited especially for healthy options.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 8, 2024
Tricia, Thank you for your feedback. We apologize that your accommodations were unsatisfactory and would welcome the opportunity to be given a second chance to provide you with a great visit.

10/10 Excellent

Mark, Macedonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Mark- thank you for sharing feedback on your stay. We're glad you enjoyed your time with us.

4/10 Poor

Russell

I had a medical issue and did not go to Columbus.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Russell, We're sorry to read you needed to cancel your visit based on health issues. We hope you are feeling better.

6/10 Okay

Lisa M.

Traveled with family
Booked a king bed room, did NOT get one.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Hi Lisa,We're sorry that you did not receive the bedding type requested. Please accept our apologies.

8/10 Good

Abby

Stayed 1 night in Mar 2024

10/10 Excellent

Yeonhee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room comes with a separated nice sofa/lounge area. We flew in from Chicago for a funeral. It is very quiet and cozy for us to rest.
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're glad we could provide a comfortable stay for you and your family during a difficult time. Thank you for staying with us.

10/10 Excellent

naila

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you.

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and well kept. The sleep was great, very quiet. The front desk staff was kind and helpful!
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you.

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, solid hotel for the price and convenience to surrounding areas. I was there for a concert so basically to relax for a bit and sleep. Didn't use any facilities at the hotel but staff was very friendly. My only complaint would be is the shower was Luke warm and I like it hotter. But that's just being picky on my part.so at the end, it's not a luxury resort, but it's not a dirty motel.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Hi Matt, Thanks for staying with us at Hyatt Place. We're glad you enjoyed your concert visit to Columbus.

10/10 Excellent

Marcia, West lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful! Room clean and comfortable!!
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

10/10 Excellent

Stacee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice simple hotel!!
Stayed 4 nights in Mar 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to our venue and a good night sleep. The bed was comfy.
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

8/10 Good

Jaran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, clean decent breakfast
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

8/10 Good

Tammy

Stayed 1 night in Mar 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage.

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024
Response from Management Team on Mar 13, 2024
Cierra, Thanks for your feedback. We're glad you enjoyed your time with us in Columbus.

8/10 Good

MILDRED

Liked: Cleanliness, property conditions & facilities
It was nicw
Stayed 2 nights in Mar 2024
Response from Management Team on Mar 13, 2024
Mildred, Thanks for your feedback. We're glad you enjoyed your time with us in Columbus and look forward to your next visit.

10/10 Excellent

Ayhubrhan

Stayed 2 nights in Mar 2024
Response from Management Team on Apr 1, 2024
Thanks for staying with us and sharing your feedback. We're so glad you had a great stay.

10/10 Excellent

Tabitha R

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and a great price!
Stayed 1 night in Mar 2024
Response from Management Team on Mar 13, 2024
Hi Tabitha, Thanks for choosing Hyatt Place. We're pleased to read that you had a great stay and hope to see you on your next visit to Columbus.

10/10 Excellent

Chris

Business traveler
Liked: Amenities
Nice staff
Stayed 1 night in Mar 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place and received great service from our team.

6/10 Okay

Leanne

Traveled with partner
Liked: Staff & service
The bed was too soft. Woke up with sore a back and neck. Could use thicker blankets as it got cold at night. The bathroom is too small and no bathtub.
Stayed 5 nights in Feb 2024
Response from Management Team on Mar 8, 2024
Leanne, We are sorry to hear that your stay was not a comfortable one. Our goal is to always offer an outstanding visit. We would welcome the opportunity for a second chance to provide you with a great stay.

10/10 Excellent

Manny

Stayed 3 nights in Feb 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you.

10/10 Excellent

Sheldon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean, staff was friendly, I liked they had a bar in the lobby too. Only minor issue I had was with only 1 functional elevator it made things inconvenient during the morning hours. No microwave in the room was strange as well. Would definitely stay again though
Stayed 3 nights in Feb 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place, and apologize for any inconvenience caused by our elevator issue.

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our stay. Our room was clean upon arrival and we had no issues. The bathroom is extremely small but functional. There was only one working elevator which was concerning. Hotel staff were all friendly and helpful. Easy access to major highways. Not a ton of options as far as food goes right in the vicinity of the hotel, but options within a reasonable driving distance. Liked the Noon checkout time! We would stay here again.
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place, and apologize for the non-working elevator issue that occurred during your stay. We look forward to seeing you again on your next visit to Columbus.

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean, and Quiet when we stay. Only problem this time was no washcloths were given to us.
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place. Thank you for letting us know about the housekeeping oversight; we are sorry you were not supplied with washcloths.

2/10 Terrible

Todd

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Could not check in, the night clerk couldn’t complete the check in, after 25 min I left to go to another hotel. It was 1:00am and I couldn’t wait anymore. Clerk was visibly upset and confused, maybe had a bad day, but became very rude when i told him not to bother and I’d be on my way.
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Please accept our sincere apology for the poor service you received. We would welcome the chance to speak with you about your visit; please contact us directly. Thank you.

8/10 Good

Karry

Stayed 1 night in Feb 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Hi Molly, Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

6/10 Okay

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities
Mediocre at best. Not luxury. But clean and friendly. Gym was very basic. Parking was free and spacious. Room was big enough and clean. Good for the money. I stayed for one night so it doesn't bother me.
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us at Hyatt Place.

10/10 Excellent

Monay

Stayed 1 night in Feb 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

8/10 Good

Marissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management Team on Mar 8, 2024
Marissa, Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in and check-out staff were kind, helpful and cheerful!
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Dana, Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful site.
Stayed 2 nights in Feb 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price, and convenient to our destination.
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Hi Allison, Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

8/10 Good

Gayle, Vancouver

Stayed 2 nights in Feb 2024
Response from Management Team on Mar 25, 2024
We're so pleased you enjoyed your visit. Thank you for staying at Hyatt Place.

8/10 Good

Cheryl

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to freeway; brand
Stayed 1 night in Feb 2024
Response from Management Team on Feb 12, 2024
Cheryl, Thank you for staying with Hyatt Place on your visit to Columbus.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management Team on Mar 8, 2024
Steve, Thank you for staying with us. We're pleased you enjoyed your time at Hyatt Place.

8/10 Good

Aimee

Business traveler, Traveled with family
Liked: Staff & service
The price was good and much lower than other hotels nearby. The bathroom was tiny but the room was spacious and the bed was comfortable.
Stayed 1 night in Feb 2024
Response from Management Team on Feb 12, 2024
Aimee, Thank you for staying with us on your visit to Columbus. We appreciate your patronage.

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I waited 10 minutes for a front desk person to appear at checkin
Stayed 1 night in Feb 2024
Response from Management Team on Feb 9, 2024
We apologize for the delay in service. We hope the rest of your stay was comfortable.