Ratings based on 1,015 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Cons: The commode compartment was very small .
The hotel was clean and quiet, and the beds were comfortable. The staff was friendly and the breakfast buffet offered a nice selection. I would recommend this hotel.
Comment from Hotel Management
May 12, 2017 by Content, Hotel Management
I agree w/ your assessment of the bathroom size. Be assured that early this Fall, the bathtubs will be replaced by glass door showers in all king rooms...which should increase the total space in the overall bathroom immensely. :-) Thanks very much for your thoughtful and kind remarks.
5 out of 5
Recommended
for Everyone
by A verified traveler from emmaus pa

Posted Apr 29, 2017
Pros: Everything
Cons: Nothing
Location: Columbus, Ohio. Tons of things to do
The room was perfect.. The beds were super, the pillows extrodenary... the breakfast was the best ever had ..the staff really super.... nothing but the best ... Would love to go again and again
Comment from Hotel Management
May 2, 2017 by Content, Hotel Management
Thanks so very much for sharing your great experience. I will most assuredly share your comments w/ the rest of the staff. You definitely made our day! Thanks,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice comfortable hotel

Posted Apr 28, 2017
Had a great experience here and I would stay again for sure next time I'm in town.
Comment from Hotel Management
May 2, 2017 by Content, Hotel Management
That's awesome. Great to hear. We're gonna hold you to that statement! :-) Thanks,
5 out of 5
Recommended
for Everyone
by A verified traveler from Athens OH

Close to my appointment. Close to restaurants.

Posted Apr 19, 2017
Pros: Large comfortable room.
Location:  Close to restaurants and shopping within short driving distance
The staff was very helpful. The room was well appointed. The bed was comfortable. Overall, a very enjoyable stay.
Comment from Hotel Management
Apr 25, 2017 by Response, Hotel Management
Awesome, awesome, awesome! Thank you so much for all your comments. We hope to see you again real soon if you're ever in the area again. Thanks,
5 out of 5
by Penny

Nice place to stay

Posted Mar 28, 2017 on Hotels
Other than the fact that the bathroom was very small, I was very satisfied with the room.
Comment from Hotel Management
Apr 25, 2017
We hear that a lot regarding the bathrooms. Sorry for their small size. This issue is largely being rectified during our renovations commencing this Fall which will see bathtubs being replaced w/ far less obtrusive glass shower doors in all king rooms. You'll have to return again soon and experience them. :-) Thanks for your great score and comments.
5 out of 5
by A verified traveler

Clean and Excellent Hotel

Posted Mar 27, 2017 on Hotels
Excellent staff, beautiful room, easily accessible, and great breakfast.
Comment from Hotel Management
Apr 25, 2017
Thanks for the stellar comments. I will share w/ the team at our next huddle. Very encouraging. Thanks again.
5 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017
Thanks for the great score. Will definitely share w/ the staff ASAP. Much appreciated.
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
We loved the size of the room, very nice. Only negative was the bathroom was quite small.
Comment from Hotel Management
Apr 25, 2017
I do hear those two intertwining comments on a regular basis: 1) The room is far larger than the usual hotel room 2) The bathroom is smaller than the usual hotel bathroom Our solution to this is...this Fall, when renovations occur, all our king rooms will have the bathtubs removed and replaced w/ glass shower doors which drastically increases the amount of "space" in these bathrooms. Thanks very much for your input.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great place to stay.

Posted Mar 18, 2017
Very clean, room was nice. Staff was extremely nice. They did close the breakfast at 9am therefore there were a few upset peopl.
Comment from Hotel Management
Apr 26, 2017 by Response, Hotel Management
Please be assured that no matter what time our breakfast is closing...if a guest arrives a little late we will never, ever turn them away! We will make something especially for them to ensure they have a satisfying meal and are taken care of. We're in hospitality! That's what we do! :-) Thanks,
4 out of 5
by Miguel

Posted Mar 18, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017
Thanks very much for the positive score.