Exterior

Reviews of Hyatt Regency Columbus

3.5 out of 5
Hyatt Regency Columbus
350 N High St, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1003 reviews" "
Rating 8 - Good. 206 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Dacia on Mar 28, 2024
Hi Linda,It is so fantastic to learn you had a great stay. Thank you so much for your 5-star review and feedback. We look forward to hosting you at Hyatt Regency Columbus again soon.Kind regards,

6/10 Okay

Srinivasa

Stayed 3 nights in Mar 2024
Response from Melinda on Mar 15, 2024
Dear Srinivasa,Thank you for taking the time to review our property. We hope to welcome you back to Hyatt Regency Columbus again soon!Warm regards,Melinda

10/10 Excellent

Keeyana N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in, check out, staff, location, room, and room service.
Stayed 2 nights in Mar 2024
Response from Christi on Mar 8, 2024
Hello Keeyana N, thank you for taking time to share feedback on your recent stay at Hyatt Regency Columbus. I am glad to hear that your experience met with your expectations. Our staff strive for excellence in customer service. We look forward to welcoming you back again soon. Best Regards, Christi

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place that is connected to the convention hall
Stayed 3 nights in Feb 2024
Response from Candace on Mar 4, 2024
Dear Shawn,Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. We hope to welcome you again in the future at Hyatt Regency Columbus.Warm regards,Candace

2/10 Terrible

Brandon

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Candace on Mar 4, 2024
Dear Brandon,Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. We hope to welcome you again in the future at Hyatt Regency Columbus.Warm regards,Candace

10/10 Excellent

Matthew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Feb 2024
Response from Veronica on Feb 29, 2024
Hello Matthew!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us, and that the property is excellent! We hope to have the opportunity to welcome you back in the future, so don't hesitate to contact us if we can be of any assistance. Thank you for choosing Hyatt Regency Colombus for your stay and for being our guest!

8/10 Good

ALAN

Liked: Property conditions & facilities
Beautiful rooms. But can’t watch tv without an app
Stayed 1 night in Feb 2024
Response from Jamie on Feb 18, 2024
Dear Alan,Thank you for taking the time to review our Hyatt Regency Columbus! We're glad to see that you enjoyed your stay with us, and we appreciate your feedback. We hope to welcome you back as our guest in the future!Warm regards,Jamie

8/10 Good

Denise

Stayed 1 night in Feb 2024
Response from Melinda on Mar 22, 2024
Dear Denise,Thank you for taking the time to review our property. We hope to welcome you back to Hyatt Regency Columbus again soon!Warm regards,Melinda

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Veronica on Feb 1, 2024
Hello Dudley!Thank you for providing the amazing 5-star review! We are delighted that you enjoyed your stay with us at Hyatt Regency Columbus! We hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance. Until next time, thank you for being our guest!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Dacia on Jan 31, 2024
Hi Michael,Thank you so much for your 5-star review! We appreciate you taking time to leave your review. Hoping to welcome you to Hyatt Regency Columbus again soon.Warm regards,

10/10 Excellent

Robert, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a volleyball tournament. Our stay was great! The room was clean. All of the staff from front desk, cleaning staff, restaurant staff were very nice and attentive. I will definitely stay here again.
Stayed 3 nights in Jan 2024
Response from Michaela on Jan 16, 2024
Dear Robert,I am pleased you enjoyed your stay with us at Hyatt Regency Columbus. I am happy to hear our team made a positive impact on you from our front desk, housekeeping and restaurant. We truly appreciate you being our Guest and I look forward to that return visit. I truly appreciate your time and review. Have a great day!

10/10 Excellent

Jesica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel. Would highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rebecca on Jan 9, 2024
Greetings Frederick,Thank you for providing 5 stars and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jamison on Jan 5, 2024
Hello Jill, Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Columbus!Best regards,Jamison

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, room spacious, clean and comfortable. The off site parking is connected by a skywalk. There are plenty of dining options in hotel and nearby. The area is close to transportion and attractions.
Stayed 3 nights in Dec 2023
Response from Candace on Dec 31, 2023
Dear Kelli,Thank you for taking the time to review your recent visit to our hotel. We are overjoyed to hear your positive feedback of the hotel and even more thrilled about your satisfaction with your room and the convenient location. Our team will appreciate your positive feedback. We look forward to welcoming you again in the future at Hyatt Regency Columbus!Warm regards,Candace

10/10 Excellent

Murray

Traveled with partner
Liked: Amenities
Check in was excellent staff is very helpful room was clean
Stayed 1 night in Dec 2023
Response from Tieysha on Dec 31, 2023
Hello Murray,Thank you for your 5 out of 5 rating as well as your review. It is very much appreciated! We are so pleased to know that you enjoyed our excellent check in process, very helpful staff, and clean room. We hope we will have the pleasure of welcoming you back to Hyatt Regency Columbus in the future.Warm Regards,

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jamison on Dec 24, 2023
Hello Matthew, Thank you for your perfect star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Columbus!Best regards, Jamison

8/10 Good

Kimberly, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking wasn't great but no other complaints
Stayed 1 night in Dec 2023
Response from Ana on Dec 21, 2023
Dear Kimberly,Thanks for sharing your feedback. We will take note of your comments regarding parking. We hope to welcome you back the next time you visit Columbus!

10/10 Excellent

Barrington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Tieysha on Dec 21, 2023
Hello Barrington,Thank you for your 5 out of 5 rating. We are very pleased knowing that you enjoyed your stay with us. It was our pleasure being able to host you and we look forward to welcoming you back to Hyatt Regency Columbus in the future.Best Wishes,

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tieysha on Dec 16, 2023
Hello Debbie,Thank you for your rating. We hope you had an awesome unforgettable stay with us. We look forward to welcoming you back to Hyatt Regency Columbus in the future.Warm Wishes,

10/10 Excellent

Curtis

Stayed 1 night in Dec 2023
Response from Tieysha on Dec 15, 2023
Hello Curtis,Thank you for the 5 out of 5 rating. We are very pleased to know that you enjoyed your stay with us. We look forward to welcoming you back to Hyatt Regency Columbus in the future.Best Wishes,

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Candace on Dec 11, 2023
Dear Meghan,Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Columbus.Warm regards,Candace

10/10 Excellent

Clarence, Victorville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location
Stayed 1 night in Dec 2023
Response from Larissa on Dec 8, 2023
Greetings Clarence,Thank you for your awesome review and feedback. We are hapy to hear that you enjoyed your stay with us and hope to have the pleasure of welcoming you back. Have a great day! Kind regards,

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rebecca on Dec 5, 2023
Greetings Brianna,Thank you for providing 10 stars and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 Excellent

Brian

Stayed 1 night in Nov 2023
Response from Melinda on Dec 18, 2023
Dear Brian,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

8/10 Good

Robert

Stayed 1 night in Nov 2023
Response from Melinda on Dec 13, 2023
Dear Robert,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay on business trip by Convention Center
Stayed 1 night in Nov 2023
Response from Rebecca on Nov 14, 2023
Greetings David,Thank you for your feedback on your recent stay. We are happy that you enjoyed your stay with us. We hope to welcome you back in the future.Warm regards,Rebecca

8/10 Good

Jaylen

Traveled with group
Liked: Cleanliness, staff & service, amenities
the parking skywall was inconvenient and was not heated in certain areas and locked at a certain time
Stayed 1 night in Nov 2023
Response from Rebecca on Nov 13, 2023
Greetings Jaylen,Thank you for your feedback on your recent stay. We are sorry for the issues with the parking skywall. We will certainly pass your feedback to our management team. We hope to welcome you back again.Warm regards,Rebecca

10/10 Excellent

Jose

Liked: Amenities
Everything was great !!
Stayed 1 night in Nov 2023
Response from Tieysha on Nov 13, 2023
Hello Jose,Thank you for the 5 out of 5 rating as well as your review. We are so happy that your stay with us met all of your expectations. It was our pleasure having you at Hyatt Regency Columbus. We look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Mindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Laura on Nov 12, 2023
Dear Mindy, Thank you so much for your patronage and for the wonderful rating. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023
Response from Tieysha on Nov 6, 2023
Hello Andrew,Thank you for your awesome rating as well as your review. We are so happy that you enjoyed your stay with us. It was our pleasure to welcome you to Hyatt Regency Columbus and we hope we will have the pleasure of welcoming you back soon.Warm Wishes,

10/10 Excellent

Paddack

Stayed 1 night in Nov 2023
Response from Dacia on Nov 30, 2023
Hi Paddack,We are so pleased to learn that you enjoyed your stay. Thank you so much for your 5-star review. We look forward to welcoming to Hyatt Regency Columbus again.Kind regards,

8/10 Good

Charlie

Stayed 1 night in Nov 2023
Response from Veronica on Nov 27, 2023
Hello Charlie! Thank you for the great star rating! We are happy to hear that you enjoyed your stay with us! We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance. Thank you for choosing Hyatt Regency Columbus for your stay and for being our guest!

10/10 Excellent

Chris

Stayed 2 nights in Nov 2023
Response from Laura on Nov 27, 2023
Dear Chris,Thank you so much for your patronage and for the 5-star rating. We are happy to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the future. Best regards,

8/10 Good

Malinda

Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Response from Hyatt Regency Columbus on Oct 31, 2023
Good day Eric, Thank you for giving us your feedback, we appreciate it.

8/10 Good

Leah

Stayed 1 night in Oct 2023
Response from Hyatt Regency Columbus on Nov 15, 2023
Hi Leah,Thank you for taking the time and leaving us your feedback. We appreciate it

10/10 Excellent

John, Chardon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained and reasonably priced. Within walking distance to multiple restaurants and bars
Stayed 1 night in Oct 2023
Response from Jamie on Oct 23, 2023
Dear John,Thank you for your great review of our Hyatt Regency Columbus, we're delighted to read you enjoyed your stay with us, had a great experience with our team, and found our property to be conveniently located. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest in the future!Warm regards,

10/10 Excellent

Kelly, Conover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Betsy on Oct 23, 2023
Dear Kelly,Thank you for the 5/5 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & comfortable room.
Stayed 1 night in Oct 2023
Response from Betsy on Oct 23, 2023
Dear Tara,Thank you for your 5/5 rating and feedback. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that overall, you had a great stay and felt your room was very clean and comfortable. We hope to welcome you as our guest again very soon! Warm Regards,

10/10 Excellent

yiqing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, quiet and clean, but it would be great if the hotel could put a sofa in it. In fact, this room is quite large, I don't know about parking, because I use valet parking service, $40 per a day, it is OK, this will be more convenient, because for people who come to the city for the first time, actually you will not know where to park
Response from Hyatt Regency Columbus on Oct 17, 2023
Good day,Thank you for taking the time and leaving us your feedback, we appreciate it.For your future stay with us, we offer rooms with sofa's just depends on the room type requested at the time of booking. We also offer self-parking which is located across the street and accessed via the skybridge. Please ask a front desk host or any team member at check-in and they will gladly give you more info on the hotel, parking and what all the city has to offer.Look forward to your next stay.Thank you.

10/10 Excellent

Julianne

Stayed 2 nights in Oct 2023
Response from Tieysha on Oct 16, 2023
Hello JUlianne!Thank you for your 10 out of 10 rating. We are so happy that you enjoyed your stay. We look forward to welcoming you back to Hyatt Regency Columbus in the future.

10/10 Excellent

casey loop

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the Short North.
Stayed 2 nights in Oct 2023
Response from Jamie on Oct 10, 2023
Dear Casey,Thank you for taking the time to review our Hyatt Regency Columbus. We appreciate the perfect rating; it is wonderful to hear you enjoyed your stay with us! We hope to have the opportunity to welcome you back as our guest on your next visit to the area!Warm regards,

10/10 Excellent

Krishana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My stay was amazing. Friendly staff, clean room, just a good vibe and atmosphere overall. Valet Service was wonderful as well.
Stayed 1 night in Oct 2023
Response from Jon on Oct 9, 2023
Good Day Krishana,Thank you for taking the time to review your past stay with us at the Hyatt Regency Columbus. It was great to see the 10 out of 10 rating and that you enjoyed the friendly staff, clean room, valet, and hotel atmosphere. We take all feedback seriously and communicate the reviews to hotel management directly. We do this so they are aware of your experience and to help better our location. We appreciate you choosing to stay with us and hope to welcome you back again in the near future. I hope you have a great day! Cheers,

6/10 Okay

Susan

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hyatt Regency Columbus on Oct 27, 2023
Good day Susan,Thank you for taking the time and giving us your feedback, we appreciate it.

6/10 Okay

Tiffany

Stayed 1 night in Oct 2023
Response from Veronica on Oct 30, 2023
Hello Tiffany! Thank you for the star rating! We appreciate you choosing Hyatt Regency Columbus for your stay and for being our guest! I am sorry to hear that we did not hit all the marks on your stay. We would love to welcome you back in the future, to provide a better experience, so please feel free to contact us should you need any assistance.

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023
Response from Veronica on Oct 30, 2023
Hello Brenda!Thank you for the amazing 5-star rating! We are delighted to hear that you enjoyed your stay with us at Hyatt Regency Columbus! We would love to welcome you back in the future, so please feel free to contact us should you need any assistance. Have a great day!

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2023
Response from Hyatt Regency Columbus on Oct 27, 2023
Good day Lawrence,Thank you for taking the time and leaving us your feedback, we appreciate it.

10/10 Excellent

Jiyong

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel.
Stayed 2 nights in Oct 2023
Response from Jamie on Oct 4, 2023
Dear Jiyong,Thank you for taking the time to review our hotel. We're delighted to hear you enjoyed your stay with us! We appreciate you choosing to stay with us at the Hyatt Regency Columbus, and we hope to have the opportunity to welcome you back as our guest in the future!Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Jamie on Sep 27, 2023
Dear Anonymous,Thank you for taking the time to leave a rating for our Hyatt Regency Columbus. We're delighted to hear you enjoyed your stay with us, and we appreciate the perfect rating! We hope to have the opportunity to welcome you back as our guest in the future!Warm regards,