Posted Oct 3, 2016
Location was ideal, close to everything. My only complaint is I reserved a King non smoking room through Expedia, I received confirmation all is good. When we got to the hotel we were given a room with two double beds and told that only the rate is guaranteed not the room type. I haven't slept in a double bed since I was 12, not a great experience. I looked at several hotels in the downtown Columbus area before I booked, I didn't expect to not get what I reserved. The staff did provide two comp breakfast but that wasn't much of a concellation.
Comment from Hotel Management
Oct 5, 2016 by Stephen Stewart, GM, Hotel Management
Thank you for your review of Hyatt Regency Columbus! I apologize that we were not able to provide you with a king bed accommodation. I am glad you enjoyed our location. I hope to have another opportunity to have you with us again the next time you are in town to see your son!