Ratings based on 892 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
Pros: location of motel to the paces we were visiting.
Cons: better repair and cleanliness.
stayed for 2 nights. room 1 had a dirty tub. room 2 had chunks missing from front door. rooms were comfortable and beds were ok. would have been nice to have a refridgerator..
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near interstate & close to Fort Benning

Posted May 24, 2017
My stay was wonderful. Room was clean. Close to a Publix and food.
Comment from Hotel Management
May 25, 2017 by JodiG, Hotel Management
Thank you so much for the kind comments. I will definitely share them with the team. We look forward to seeing you again soon.
3 out of 5
by A verified traveler

Posted May 20, 2017
Very older hotel needs to be remodeled. Was not worth $66 per night more like $45 would've been more reasonable. The front desk staff was very friendly and welcoming. Pool was closed and looked very disgusting. The people in the area looked very suspicious. Police was at the hotel like everynight. Found a big roach in the shower. Would not stay there again only if I has no other option.
Comment from Hotel Management
May 25, 2017 by jodiG, Hotel Management
I truly apologize for the issues you incurred during your stay. I will look into these issues and make the necessary upgrades and repairs so this won't be an issue again in the future. We are currently making necessary repairs to our pool so that it can open for the season. I apologize these repairs affected your stay. I hope that you will give us another try again the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Nice hotel

Posted May 6, 2017
The staff was great. We did have a clogged toilet. My husband called down stairs and the staff brought up a plunger. My husband unclogged the toilet.
Comment from Hotel Management
May 11, 2017 by Jodi G, Hotel Management
Thank you for your feedback regarding your stay. Your comments will allow us to improve and make the experience better for all our guests. I hope this incident will not deter you from staying with us once again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Hotel was nice but.

Posted Apr 29, 2017
Pros: Was clean and close to shopping and freeway
Cons: Inside was nice, outside could use some upkeep as far as appearance. The staff was happy and helpful.
Location: Location was great, next to shopping center and restaurants. The freeway is easy on and off
Hotel was nice for the money but I was double billed, I paid for the room through Expedia in full. I checked out and the next day I was billed on my credit card again for the room. The hotel staff can not figure it out and is waiting for management. I'm still waiting on a call back.
Comment from Hotel Management
May 18, 2017 by Jodi G, Hotel Management
I apologize for the issues and confusion you incurred during your stay at our property. Please let me know if you are still needing assistance with your bill. I hope these issues will not deter you from staying with us again. We hope to see you again soon.
1 out of 5
by A verified traveler

Gross old motel

Posted Apr 22, 2017
Could hear people all night outside. Constantly heard water running through pipes above our room. Carpet was incredibly nasty and needed to be changed 30 years ago.
Comment from Hotel Management
May 21, 2017 by JodiG, Hotel Management
We truly apologize for the issues you incurred during your stay at our facility. We are currently making the needed repairs and upgrades to improve the overall guest experience for all of my guests. We hope you will give us another try in the future.
1 out of 5
by A verified traveler from Columbus, GA

conditions

Posted Apr 9, 2017
Pros: It was easy to find
Cons: A complete overhaul of all of the rooms
Location: The locations was good, plenty of shops & place to eat & close to the freeway
When we checked in there was not towels in the bathroom, the light in the show was out & mold in the bathroom, the paint was peeling in the shower. The pillows were lumpy. Seemed like a lot of long term residents.
Comment from Hotel Management
May 21, 2017 by JodiG, Hotel Management
We truly apologize for the inconveniences you incurred during your stay. Thank you for bringing these to our attention as it will allow us to improve. We hope you will give us another try in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
I enjoy staying with laquinta because they are pet friendly, clean, and friendly. Would always recommend.
Comment from Hotel Management
May 21, 2017 by JodiG, Hotel Management
We are glad you enjoyed your stay. We look forward to seeing you again soon.
3 out of 5
by A verified traveler from Georgia

Didn't know it was a pet friendly hotel.

Posted Apr 2, 2017
Didn't like the fact that during our stay we were woke up early 6 am to the sound of a dog barking. Not happy especially when it's your weekend and you're looking forward to sleeping in. Bed was quite uncomfortable which was far less than the "premium" that the hotel advertised. Will not ever stay here again.
Comment from Hotel Management
May 21, 2017 by JodiG, Hotel Management
I truly apologize for the issues you incurred during your stay. I hope this isolated incident will not deter you from staying with us once again. I am currently looking into these issues for a permanent resolution. We hope to see you again soon.
2 out of 5
by A verified traveler

Not what I was expecting

Posted Mar 28, 2017
Pros: Nothing.
Cons: The cleanliness of the whole place inside and out.
This La Quinta Inn was a total disappointment. The first room we were given smelled very strongly of cigarettes, I asked for another room. The second room was not as bad but it was not clean either. The bathtub was filthy, the toilet did not flush well and our room was only serviced 2 times while we were there 4 nights. This hotel is not in a nice area, we could hear people outside all night long. This is not a place where I would choose to stay again.
Comment from Hotel Management
May 21, 2017 by JodiG, Hotel Management
We truly apologize for the issues you incurred during your stay. I have made several improvements and will continue to do so in order to improve the overall experience for all my guests. Thank you for bringing these issues to my attention.