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Reviews of La Quinta Inn & Suites by Wyndham Columbus - Grove City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Columbus - Grove City
3962 Jackpot Rd, Grove City, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1003 reviews" "
Rating 8 - Good. 230 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

ken

Traveled with partner
Property is not that great. Frayed and worn carpet in the room. Older tub showing its’ age. Air conditioning unit noisy. Breakfast was limited and not very tasty. Not up to usual LaQuinta standards.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean, and close to everything. Plus in a good area.
Stayed 2 nights in Apr 2024

8/10 Good

jackie

Traveled with family and small children
Liked: Cleanliness, staff & service
Not in the nicest shape but friendly
Stayed 2 nights in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

6/10 Okay

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

10/10 Excellent

George

Business traveler
Liked: Cleanliness
Good Stay….made payment inconvenient.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed! Very clean. The free breakfast was the best. I give Sharon ten stars!! Loved this place.
Response from Aman Patel on Apr 15, 2024
Thank you for your review! Glad to hear you loved breakfast and Sharon!

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet stay. Staff was polite and didn't have any issues throughout.
Stayed 2 nights in Mar 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

8/10 Good

Adrienne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic for the price. Convenient and quiet
Stayed 3 nights in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

10/10 Excellent

Thomas, Elyria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Breakfast was good. Pool was nice
Stayed 2 nights in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

4/10 Poor

Jennifer

Traveled with family
Disliked: Amenities
The beds are so high. My mom is very short and 78 with a bad hip. She can’t get into the bed at all. Thankfully the room has a pull out sofa but really. This is kind of ridiculous. The bed is as tall as the desk in here. I asked the desk if there is a handicapped room. But it only has the one bed. No accommodation
Stayed 1 night in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review and feedback. We apologize for the inconvenience with the beds.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower tub floor is extremely slippery. One of our teenagers fell down 3 times trying to take a shower. No grip.
Stayed 1 night in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Columbus - Grove City ; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value will def be back!!
Stayed 2 nights in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

6/10 Okay

Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was booked in a room with a door for the room next door and you could hear everything their whole conversations and all when they ran the water when they flushed the toilet and everything it was as if they were right there with u in the same room we kept our tv turned up loud to try and drown them out
Stayed 2 nights in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Columbus - Grove City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was definitely skeptical about staying here but after 2 nights I had no issues, and I would definitely stay here again! Great place at a great price!
Stayed 2 nights in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers good value. It is clean, the staff is friendly and efficient and I would stay here again without hesitation. There was also an excellent variety of shopping near the property.
Stayed 1 night in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review and feedback

10/10 Excellent

Lani, london

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping and restaurants. Easy parking . Great breakfast. Clean quiet rooms . Definitely stay again.
Stayed 1 night in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for you review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

10/10 Excellent

tree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

8/10 Good

Henry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms, friendly staff, good breakfast no real complaints
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

10/10 Excellent

DANIEL, LOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service
Just a bit run down...but that is why a room is $89.00/night.
Stayed 2 nights in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the quiet get away from home. It was pretty quiet, we didn't notice any noise from rooms near us. Staff was friendly and efficient. Breakfast was good, plenty of towels in the room. Enjoyed that it had a microwave and fridge in the room. Plenty of pillows and covers. Cable channels were good as well. We had just what we wanted, a relaxing day away from home.
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review! Glad to hear you had a relaxing stay!

4/10 Poor

TIFFANY

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was my first time staying here. I was not sure if the room had been cleaned or not. There were dirty towels under the sink, hair and crumbs all on the furniture and bed.
Stayed 2 nights in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Columbus - Grove City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Violet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There need to be no changes made. We even rebooked again for two weeks.
Stayed 2 nights in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

8/10 Good

Rev. Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what one would expect from La Quinta. We accidentally left behind a couple of one of a kind stuffed animals... We called and talked to the overnight staff, who confirmed they had them, then spoke to the manager who says they'll be mailed. Will update when items are received.
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

4/10 Poor

Heather, Flushing

Traveled with group, Traveled with family
Liked: Staff & service
The house keeping staff have the rooms very clean and set up nicely, but there is a smell of either mold or chlorine. Not completely sure which. Also the gym has early ending hours not listed anywhere unless you ask somebody. Same with the pool. Breakfast is very limited options and times. But the staff was absolutely accommodating and very helpful where they could be.
Stayed 2 nights in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review and feedback

10/10 Excellent

Lani, london

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. Excellent breakfast too!
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review! Glad you had an excellent breakfast

6/10 Okay

Bill

Stayed 3 nights in Mar 2024
Response from Aman Patel on Apr 15, 2024
Thank you for your review

10/10 Excellent

Christine, MASSILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff person I came into contact with was top notch and so kind. Breakfast was amazing and the gal working it was so attentive to her work area and keeping everything stocked.
Stayed 3 nights in Mar 2024
Response from Aman Patel on Mar 14, 2024
Thank you for your review and feedback!

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room clean. Easy parking.
Stayed 1 night in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will definitely be going back
Stayed 2 nights in Mar 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Room smelled a bit when we first entered but very clean and well taken care of.
Stayed 2 nights in Feb 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

6/10 Okay

Memorey

Traveled with group
Staff was not that friendly or overly helpful.
Stayed 3 nights in Feb 2024
Response from Aman Patel on Feb 29, 2024
Thank you for your review

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Aman Patel on Apr 1, 2024
Thank you for your review

10/10 Excellent

Ariel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Clean and tidy - smelled nice and housekeeping and the morning attendant were sweet and very helpful.
Stayed 1 night in Feb 2024
Response from Aman Patel on Feb 29, 2024
Thank you for your review and feed back

10/10 Excellent

Iesha'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Aman Patel on Feb 29, 2024
Thank you for your review

10/10 Excellent

Lois

Liked: Cleanliness, property conditions & facilities
Staff friendly a the room was clean. Shopping real close
Stayed 1 night in Feb 2024
Response from Aman Patel on Feb 29, 2024
Thank you for your review

10/10 Excellent

Omar, Kansas City

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Aman Patel on Feb 29, 2024
Thank you for your review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aman Patel on Feb 29, 2024
Thank you for your review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff!
Stayed 1 night in Feb 2024
Response from Aman Patel on Feb 15, 2024
Thank you for your review

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people.
Stayed 1 night in Feb 2024
Response from Aman Patel on Feb 15, 2024
Thank you for your review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Aman Patel on Feb 15, 2024
Thank you for your review

8/10 Good

Lesley

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was very nice and they welcomed our dog there
Stayed 2 nights in Jan 2024
Response from Aman Patel on Jan 22, 2024
Thank you for your review

10/10 Excellent

Wendy

Stayed 1 night in Jan 2024
Response from Aman Patel on Jan 22, 2024
Thank you for your review

10/10 Excellent

Sitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, affordable and friendly.
Stayed 1 night in Jan 2024
Response from Aman Patel on Jan 15, 2024
Thank you for your review

8/10 Good

S.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located close to two interstate highways for easy access while traveling. Stay was on New Year's Eve. There were a number of families in the building celebrating the new year's arrival with noise in the corridor.
Stayed 1 night in Dec 2023
Response from Aman Patel on Jan 15, 2024
Thank you for your review

10/10 Excellent

Sherwann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints. Staffing are friendly
A little outdated but the room was clean. Would stay again.
Stayed 1 night in Jan 2024
Response from Aman Patel on Jan 9, 2024
Thank you for your review and feedback

2/10 Terrible

Anthony

Stayed 1 night in Dec 2023
Response from Aman Patel on Jan 22, 2024
Thank you for your review

10/10 Excellent

Juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great breakfast food.
Stayed 4 nights in Dec 2023
Response from Aman Patel on Jan 9, 2024
Thank you for your review

10/10 Excellent

joyce, bellefontaine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aman Patel on Jan 9, 2024
Thank you for your review