Ratings based on 450 Verified Reviews

3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Forsyth, Ga

Not worth the cheap price

Posted Nov 27, 2017
We had no hot water after running the shower for 15 minutes. Still freezing cold. We had a roach crawling across our bathroom counter (even took a picture of it). Called front desk repeatedly and went to it and there were no workers around. Didn't even take anything from the free breakfast- gross! Bed super uncomfortable and hard too.
3 out of 5
Recommended
for Everyone
by A verified traveler

Expedia Problem, not Hotel problem

Posted Nov 13, 2017
When I arrived at the hotel around 10:30 pm after driving 2 & 1/2 hours, the clerk asked me when I had made my reservation. I told her I had booked that afternoon around 1:30. She got a funny look on her face. She typed on the computer for a few minutes and then said, "You are very lucky, I just had someone call and cancel their room so I have one for you." I said, "What do you mean? I booked it today and it said yall had one available." She said, "Sometimes Expedia overbooks us and we don't have enough rooms. We try to call people and tell them, but your booking was last minute so we didn't get a chance to call you." I said, "Are you kidding me? Do you know how mad I would have been to drive this far and not have a room? Everywhere else was booked b/c of GA/Auburn game, race, and state cheer competition this weekend." She said, "I know mam, we get fussed at all the time, but it is not our fault." If this is true Expedia, y'all need to take care of this problem ASAP!
Comment from Hotel Management
Nov 21, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of your stay. The issue you described is truly regrettable. We sincerely apologize for any inconvenience caused to you and have shared your comments with our management staff to ensure the issue is addressed immediately. We appreciate you bringing this to our attention and hope you will stay with us again in the future. Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
They did not give us the room I requested and I was upset because I specifically called and had a micro/fridge reserved they said they did not have it very upset
Comment from Hotel Management
Nov 4, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We always try our very best to accommodate all of our guests preferences and we are very sorry that we were unable to do so on your visit. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Diana - LQ Customer Care
3 out of 5
Recommended
for Students
by A verified traveler from alabama

a place to stay

Posted Oct 3, 2017
Pros: well located
Cons: more coffee packs in room
the room was clean and stock, staff was friendly. breakfast was enjoyable
Comment from Hotel Management
Oct 4, 2017 by LQ Customer Care, Hotel Management
Eugene, We are happy to hear that overall your visit to La Quinta was wonderful. However, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Respectfully, LQ Customer Care
1 out of 5
by A verified traveler

Posted Sep 23, 2017
I didn’t notice that this was a pet friendly hotel. The room smelled like a wet dog. I would not stay here again.
Comment from Hotel Management
Sep 26, 2017 by Michelle E General Manager, Hotel Management
Hello, Yes, LaQuinta's are all pet friendly with no pet deposit required. I do apologize about the odor but we definitely would have corrected that very quickly because we want your stay to be enjoyable. With any guest that has a pet in the room we do consistently deep clean the room to ensure our guests are comfortable. We appreciate you being our guest and hope you will return for a more positive experience. Thank you Michelle E Perry General Manager
4 out of 5
by Michael

Posted Sep 8, 2017 on Hotels
Not bad if you're visiting folks in the area. Not luxurious, but cozy.
Comment from Hotel Management
Sep 15, 2017
Hello, I am so glad you chose to be our guest and you enjoyed your stay. We are cozy and that's exactly how we want you to feel. We want you to feel as though you are in a clean, affordable and friendly hotel. Our staff is willing to go above and beyond to ensure an enjoyable stay. I hope you will consider us in your future travels. Thank you Michelle E General manager
3 out of 5
by Shannon

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Hello, We appreciate you choosing to stay with us and I am glad we were able to provide you with an enjoyable stay. We want our guest to feel and know that we are Here For You and we want to go above and beyond to ensure an enjoyable stay for you and your family. I hope you will consider us in your future travels again. Thank you Michelle E General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

very clean and comfortable rooms,priced right

Posted Sep 5, 2017
Pros: comfort and pricing
Cons: breakfast
Rooms were very nice for the money, Best motel we stayed at during our trip. Breakfast was disappointing but overall stay was goof
Comment from Hotel Management
Sep 15, 2017 by Michelle E General Manager, Hotel Management
Hello, We appreciate you being our guest and I am glad we were able to accommodate you with a clean, affordable and friendly hotel stay. We want our guest to have an enjoyable stay and we are more than happy to assist you to make it more comfortable. I hope you will find us in our future travels. Thank you
4 out of 5
by A verified traveler

Great staff

Posted Sep 5, 2017 on Hotels
It was very pleasant
Comment from Hotel Management
Sep 15, 2017
Hello, It is exciting to know that you enjoyed your stay with us. We appreciate you being our guest and its rewarding to know that we were exceptional during your stay with us. We strive to provide a Here For You service and we strive to ensure guests know that we are a clean affordable and friendly hotel to ensure your stay is comfortable and enjoyable. I hope you will consider us again in your future travels. Thank you Michelle E General Manager
3 out of 5
by A verified traveler

Posted Sep 2, 2017 on Hotels
Great hotel for the price
Comment from Hotel Management
Sep 15, 2017
Hello, I appreciate you being our guest and choosing to stay with us. We strive to ensure our guests have a clean, affordable and friendly stay with us. We want to go above and beyond because we provide a Here For You service. I hope you will find us in your future travels again. Thank you Michelle E General Manager