Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Pittsburgh, PA

Great place to stay!

Posted Jul 29, 2016
Pros: Location was great, room was much bigger than expected, free breakfast choices offered something for everyone and STAFF WAS WONDERFUL!
Cons: Can't think of anything.
Location: Several restaurants close by as well as shopping area - Wal-Mart for forgotten items.
We were in town for a concert that was on the OSU campus. I searched for a hotel that was fairly close but affordable on a tight budget. I am known to pick bad hotels but my traveling companions were thrilled that I got it right this time! Not being familiar with the area, I consulted with desk staff several times for directions and information - they were extremely helpful, taking plenty of time to print and review info for me.
Comment from Hotel Management
Sep 12, 2016 by lq6495gm@lqreviews.com, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,
4 out of 5
by A verified traveler

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
5 out of 5
by Madeline from Phoenix, Arizona

Fantastic All-Around!

Posted Jun 23, 2016 on Hotels
Great staff, accommodated every wish. Great room and super comfortable beds! When I come back to Columbus, this is my go-to hotel! Very pleased! Great price to go with it!
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,
4 out of 5
by A verified traveler

Posted Jun 15, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
5 out of 5
by A verified traveler

Posted Jun 13, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by General Manager, Hotel Management
Thank you for taking time to provide us your valuable feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,
4 out of 5
by A verified traveler

Posted Jun 7, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by General Manager, Hotel Management
appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
4 out of 5
by Lois

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by General Manager, Hotel Management
We appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
3 out of 5
by Gene from Pittsburgh

I would not stay at this hotel again.

Posted May 15, 2016 on Hotels
All of the staff was very friendly and curious and efficient. The room smelled very musty, it hit you as soon as you walked in the room. The stairwells were also very musty. The rooms looked a little dated and worn and the carpets were musty and dirty. The sheets did not smell very fresh.
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
3 out of 5
by Latoya

Posted Apr 26, 2016 on Hotels
Staff was very friendly. Breakfast was okay. No hot eggs and bacon like mentioned over the phone. But overall nice stay.
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
1 out of 5
by Izabela

Posted Apr 16, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by General Manager, Hotel Management
I’ve received your review of La Quinta Columbus West - Hilliard. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely,