Please do not stay here
Posted Jun 12, 2015 on Hotels
This was by far the worst experience I have ever had at a hotel. When we arrived, the people in front of us were turned away even though they had a hotels.com reservation with confirmation in hand. When it was my turn, I was greeted rudely and informed that they were full and if I made an online reservation, they might not have it. Unfortunately for me, they did have my reservation. When I opened the door to the room, I should have turned and ran away. The couch was covered in filth like I have never seen. I told the kids not to touch it. When I went down for sheets and pillows for the pull out bed, we were rudely told that there were no more pillows or blankets. I need to stress that the front desk was rude to everyone I witnessed him interact with. The cleanliness was absolutely horrible. Honestly, this place has no business being in business. It needs shut down.